The Computer Guy

1185 California Ave, Reno, NV 89509, USA

Address:	1185 California Ave, Reno, NV 89509, USA
Phone:	+1 775-829-2341
Site:	renocomputerguy.com
Rating:	4.2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM Closed

Location

Photos 10

Reviews 15

Mary-Jo Wiese

I had nothing but a very good experience both times I went to the Computer Guy. Not knowing a lot about how computers work , or how to even look up a Trouble-Shooting Guide when things happen, I usually call my son or grandson. If they dont know, I figure I am in deep trouble. Which brings me to both times I needed help ASAP! I thought I was going to have to buy a new computer the first time but it only needed a new cord! I severed it in the foot mechanism of my recliner. This last time, it wouldnt let me sign onto the computer, I figured I was going to need a new battery, wrong again! In less than an hour they found the culprit and had it up and running just like that!!! Both times I would have sworn I would need a new computer, but no, it was fixed & being a senior on Social Security, I was still able to afford the repairs. All I can say is, if you have computer problems or, like me, dumb questions, Go see The Computer Guy! They are nice, friendly people! They dont gouge on prices, and they dont waste your time or money!!! Knowing me, they will probably see a lot of me!

daranigan22

Brought my laptop in for a power port replacement. Was given a quoted time and price. Later they called me and changed there quote to a higher price and a longer time. Even after inspecting the laptop, they couldnt give me anything accurate. When they finished ripping me off and wasting my time, they had the gull to then try to force their religion on me. I came to get a repair but left with a URL for a web site detailing why I should believe in Jesus. While I respect your right to believe in what you want to believe in, I dont feel you should be forcing your beliefs on other people, especially if your running a business. I do not follow there religion and even though I made that clear to them, they still insisted on telling me how much Jesus loves me. This kind of thing makes me very uncomfortable and I will not be going back. To those who need computer services, I recommend you go elsewhere. Especially if you dont follow there religion.

Shawn

I have dealt with the very professional and friendly people at The Computer Guy for years and have had nothing but good service and excellent products when purchased from them. I am still using the desktop computer that I had them build for me several years ago and just came in today to do a RAM memory upgrade and they had everything I needed and were very knowledgeable about the computer issues I was currently having and how to fix them. I use my computer for my business and need to have it up and running at all times, and that is why I choose The Computer Guy for all of my computer related needs.

Justin Barnes

I worked for a business next to this one, and found them to be very rude and inconsiderate to anyone who isnt their customer. I once tried to approach them over buying computer parts, but they seemed disinterested in my patronage once I revealed I knew a lot about computers. All the employees carry guns, and set a weird atmosphere. Worst of all, I have witnessed him throwing away hundreds of PC towers into a dumpster behind his store. These things are supposed to be recycled, not trashed. His actions are disrespectful, not only as a business but as a neighbor. Please, take your computer else were.

Test Account

I own a local business and was in a bit of a panic as my laptop wasnt taking a charge. After replacing the power cord, it still wouldnt take a charge. One call to Doug at The Computer Guy and he told me to bring it in. He trouble-shoot the machine, recommended a new hard drive. I left the machine at his shop and a couple of hours later he called me and everything was fixed! In fact, I am writing this review on my repaired laptop. Doug and staff are now my GO TO for place for all my computer needs! Big Bonus is the fact this is a Christian Company!

Lyndi Cooper-Schroeder

The Apple Store is a long way from my house and The Computer Guy is just down the street. So where am I going to go? I had a problem I needed help with. Christian was (and is) smart, kind, helpful, and useful. He took care of my Mac laptop quickly and efficiently and its done! Yay! P.S. They also have cute dogs in the store just to keep you company while you wait!

GoldSold Fast

Would not take a laptop here ever! Brought in my laptop for repairs and was told it needed a power jack after diagnosis. Went to another local shop who I wont mention and it turned out to be it just needed a new charger! They were going to charge me 10x the price to either repair something that wasnt broken or just not say anything and replace the charger. Beware!

Anonymous User

Sent my computer home but they missed a crucial trojan and I had to go back a month later. Then they kept calling and charging me more and more then updated my system to windows 7 without asking- which normally would be ok for some people but now I have to replace several things because they are not compatible with 7.

microwavesafe

I brought a computer to this business when they were located in the old location. I asked for my computer to be repaired to similar specs. When it was returned, it no longer ran any of the previous programs and wasnt able to utilize several of my previous components. Poor communication and poor customer service.

Gerard Audet

When my daughter needed a computer who did I trust the computer guy. Thats what it boils down to who do you trust in the fast changing technology world. I trust a guy with technology understanding, a team of competent professionals and most important a man of integrity and great character my friend Tony.

D Heidema

The Computer Guys have been very helpful in fixing my computer. Most of the time I am the do-it-yourself person but there are sometimes instead of wasting hours on trying work it out; you just need some expert help and the Computer Guys can do it. They are friendly and really do serve.

Evan Gannon

I have been doing business with The Computer Guy for over 5 years and have found them to always be professional, conscientious and honest in our dealings. I would highly recommend this business to anyone needing help with their hardware, software or peripheral needs.

Gigi Peace

we both had a rough learning experience. But they went above and beyondto make sure they fix the problems and didnt leave me dead in the water. I love these guys it took me a while to trust them but believe me you can absolutely trust these poeple

Jon Chapman

These guys were awesome, they were quick, professional and friendly. Shout out to the employees Christian, Chris and Wyatt. All three were very understanding and helpful. I would recommend these guys for any of your PC problems.

Alex Peckham

Ive gone to these guys a couple of times for computer problems. Theyre always honest about my computer problems and have a quick turn-around time. I trust these guys way more than the big box computer tech people.