US Post Office

Reviews 7

A

A Lisanti

Horrible customer service. An unlisted phone number that I have to listen to an automated machine in order to find in the first place. Once I found the number finally, I call and it just rings forever. Nobody answers, yet it clearly states the business hours and it is clear they are open still. Postal workers habitually deliver the mail to the wrong mailbox, and when I kindly point this out to them they make excuses like they didnt see that there was a mailbox and get loud and belligerent, and suggest I call their supervisor. That does absolutely nothing because as I stated before, nobody answers the phone. Im expected to believe that my mail man is blind despite the fact that all the things he claims not to see are clear as day to anybody that actually bothered to look. If he is vision impaired to the point that he can not see the address clearly displayed on the package, or can not see the 3 mailboxes that are visible from the front of the house, how does he drive his mail truck without crashing into anything? How does he do his job at all? The answer is he doesnt. The fact is this is just pure laziness because the guy cant even unwrap the rubber band to look at the rest of the mail that goes to one of the 4 apartments at my residence. The plain simple matter is they continually show blatant incompetence, and no care at all for the fact that they cant be bothered to do even the basic simple tasks required of them to perform their job. They dont care, and apparently nobody else does because they wont even pick up the phone. Horrible service, horrible customer service, and a disgrace to themselves for not giving even the slightest ounce of a crap about it.

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KH

Khan Tott

New postmaster took real interest in handling my complaints with two packages that went missing after they were supposed to have been delivered at two separate days. I filed the complaint online, gave them a few days to respond, then went there after not hearing anything. Spoke to the postmaster who was fairly new at her job. She assured me that she will find out whats going on and will talk to our local delivery guy who is also new to our area. Unfortunately, he wasnt there when I dropped by. But before the day was over, two missing packages mysteriously showed up inside our mailbox. One had a note that it was delivered to the wrong address and the other did not. However, that one was sliced open and resealed. Never had any problems when our old mail man was still around. This is the first time Ive ever had any problems with the Bloomfield township post office. The main post office itself is not too bad and the postmaster was sincere. But the rest of the postal delivery crew could use proper training. Since I filed the complaint regarding the lost packages, which by the way was marked as delivered, our mail man decided that its not worth dropping our mail inside our mail box and just leave them on the ground just beneath the mail box. He did this too during a rainy day and got all our mail wet. I guess he found out I filed a complaint against him. Well more complaints are being filed in between typing this review so well see what happens. Ive also installed a camera to catch him in action.

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A

Anonymous User

Post Offices on the verge of being no more? With technology today that may very well be BUT there are more than enough people in Bloomfield NJ still using this postoffice. Trust me. morning, afternoon, night, lunch hour. If they needed to cut back on workers they should have not removed stamp machine & scale as someone mentioned. The 2 gentlemen that work there are very pleasant and have been there forever. I devote my one star to them. There is nothing else positive i can say about this place. I live and work in walking distance but i drive to GlenRidge to use there post office now. At least there if i pay to park my meter does not run out on me. Its a shame. Bloomfield has the customers looking to use the postoffice. Its a nightmare. Belleville, GlenRidge, littlefalls, West Paterson all cut back as well but can still provide customer service under 20 minutes. this location makes me so angry! TERRIBLE! THE ABSOLUTE WORST! always.

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NI

Nicolas Martinez

If I can give these idiots ZERO STARS I would!!!!!!! First of all, my package was in Jersey City suppose to ship to this moronic PO (Bloomfield) and instead my package was sent to Bayonne NJ!?!?!?!?!?!!? Yes, Bayonne. Now, its taking 3 days for the package to get back to Bloomfield and still no delivery date has posted! Mind you, Bayonne to Bloomfield is only 28 mins apart. They messed up and you would think theyll fix it, but nope you just have to wait until they FEEL like delivering your item. I honestly feel real sorry for the people who get their medications thru the USPS... because by the time they received it, the person would be in the hospital. The USPS job application must have a section asking you, "How lazy are you?"... the higher number you put the faster theyll hire you.

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KE

Keila Pena

HORRIBLE!!! I see Im not the only one with issues about them claiming they attempt to deliver and leaving info notices. Pure liars! "Supervisor" Kenneth is highly unprofessional and combative, tellers are extremely rude, hang up on customers (always claim Kenneth is not in) when I call back, he surprisingly picks up the phone. They seem to conveniently forget tax payers pay their salary and we should receive common courtesy and respect. They are all just miserable, simple minded individuals who dont amount to anything worth the while. Nasty individuals. I will follow through and file a complaint with the District so they can get a refresher on customer service skills, how to conduct themselves professionally and how the pecking order really goes.

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KR

Kristinn Sigridarson

Possibly the worst Post Office in the known Universe. There is a Pick up door where you can pick up packages starting at 8am. However, you may have to stand and ring the bell for a long time before anyone actually bothers to answer. We periodically receive mail that needs to be signed for and if nobody answers our door, the delivery person leaves and you need to pick the mail piece up at the main office. On more than one occasion, I have along with other people have stood outside their pick up window to the point where I actually called their local number to ask them to come to the door and even after that, nobody came. I had to call again and then finally somebody showed up with an incredibly bad attitude.

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PE

Penny V

a package was supposed to be delivered to my house by USPS,instead they deliver to the post office for the postman to bring. you cannot get through via telephone. they dont answer. I was on hold for thirty two minutes. they closed at 6:45 pm ans never picked up the phone. they suck. I wonder why people pay bills online and through credit cards so they dont have to deal with incompetence. we pay for delivery. I still have to go pick it up if they ever locate my DAM PACKAGE. They make too much money for the lack of worth ethics they have. They will raise the rates on everything too. It kills me but you have to pay. Send or receive your package from.UPS or FedEx. you might be better off.

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