Gibraltar Transmissions & Complete Car Care

471 Cranbury Rd, East Brunswick, NJ 08816, USA

Address:	471 Cranbury Rd, East Brunswick, NJ 08816, USA
Phone:	+1 732-645-8166
Site:	gibraltar471.com
Rating:	4.6
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 9

Reviews 4

Andy Gesner

After 35 years of driving around New Jersey in close to a dozen different vehicles, this past Saturday was the first time I had ever experienced a vehicle with a transmission issue. I didnt feel comfortable taking it to my normal mechanic, since even though I knew they did do transmission work, I was considerably skeptical if they were the best people to entrust my beloved 2002 Saturn SC2 to. I needed to quickly find someone who was an expert in repairing transmissions, but wasnt a shyster and would rob me of my hard earned chingy ching. That same afternoon it was suggested I contact Gibraltar Transmissions, now located on Cranbury Road in East Brunswick. When I did get home in my poorly shifting Saturn, I looked them up on the Internet and sure enough there was a video on their website of the owner himself, Steven, pitching his services. I watched the video and immediately felt a sense of calm that if nothing else, this guy seemed like a knowledgeable Pro when it came to fixing transmissions. On the website there is also a prompt to call a 1-800 number to speak to him immediately. Even though it was late on a Saturday afternoon, I figured Id take a shot and call the number. Much to my surprise, Steven answered! My jaw hit the floor, and once I had collected it and started to speak to Steven, I was confident that I found a good person to help me out in my troubling situation. There was a palpable sense of urgency to get this car fixed in a timely fashion, since I was scheduled for jury duty later on in the week and my significant other would need this car to get to the train station. Steven started diagnosing the problem on Monday, Tuesday he received the part, and by Wednesday afternoon my car was completely fixed and running better than ever! And the best part is I got the car back before I needed to have it for my jury duty obligation. Steven Zarky, in my book, is a bone fide life saver! When I went to speak to Steven on Tuesday at his clean, well maintained shop, he not only showed me some examples of how disreputable and shady other auto service centers are (it’s his “wall of shame”), he actually gave me a tour of the shop and introduced me to some of his experienced and friendly staff. Could it be that after 30 years of looking for a trusted partner in my quest to keep my vehicles running at top efficiency (Steven does ALL repairs, not just transmissions), I had found the guy that Id be going to for car repairs the rest of my life? Im here to tell you I did! So as someone who just three days ago was decidedly up a creek without a paddle, because I took my vehicle to Steven at Gibraltar Transmissions, Im back up and running and it feels like I didnt even miss a beat! I strongly urge anybody who has a vehicular vicissitude that has anything to do with the transmission, dont get snookered by the folks at the dealer or the insufferable counter guys at the Mr. Tire and Pep Boys of the world… Just go to Steven at Gibraltar Transmissions in East Brunswick and you can rest easy that you wont be taken advantage of and you’ll absolutely, positively be treated like a cherished customer. Ladies and Gentlemen, it doesn’t get any better than that!

James Chia

Took my 07 matrix to a Ammco shop when engine light went on and i could feel the physical problems on the transmission when driving. All Ammco is telling me that the transmission needs to rebuild because of the problem and it will cost $2200+ to get it done. I have my doubts not because they dont do a good job on rebuilding a transmission but dropping $2,200.00 on a 07 matrix with 200,000s miles on it. So I start searching for another shop, after reading reviews on both Yelp & Google I found this shop and decided to give a shot. Let me tell you it is a good choice I bring my car to these guys. Took my car in on Friday, meet with the owner and after going through the diagnose and trouble shoot, Im told and shown that the OBD-II code is on solenoid wires, and this could be just the problem but cant be 100% until actual physical work is done on the transmission. They couldnt work on my car right away because they are fully commit to cars that are already in the shop until next Monday. Since my experience in the shops are great, going through the diagnose process, a tour in the shop and the wall of shame(where comparison between other shops quotes to their actual invoices who bring their cars over). I left my car at the shop for them to perform repairs. End result, $400.00 bill for transmission repair on 4 wires to the SLT Solenoid, plus $150 labor for front brake pads, front brake rotor and serpentine belt replaced (I provide the parts). Leaves me very satisfy with the choice I make to bring my car over. This place is the best auto shop Ive encounter in my recent memory, they dont throw in big words to scare you or replace part where not needed. They fix where is needed and charges you a reasonable price for their service.

David Baldwin

I would like to express a horrible experience I had with Gibraltar Complete care in East Brunswick NJ. I brought my 2010 Mercedes GL450 to them on 1/28/2016 and after 13 days of repeated calls to inquire about my car and numerous excesses they gave me a diagnostics that was completely wrong. The car had ABS problems accompanied by a single gearshift only in first. They removed the front seat and checked circuit relays to conclude that I needed a speed sensor control valve body in witch they couldn’t even fix.The estimated fix would have been around $2500.00. They indicated that Mercedes wouldn’t sell the parts. Thank God. After I paid $347.75 for nothing I picked up the car and took it directly to AAMCO in East Brunswisk at 5PM and within two hours had a complete different experience. The correct diagnostics was a wheel bearing was bad causing the abs sensor to be damaged. The vibration and damaged sensor was causing the transmission not to shift as a safety measure. I also needed new breaks and calipers to allow proper completion of the problem. The total fix was $2200.00 the repairs were out of my budget as most are. Peter Fiorentino helped me get financing and helped turn this whole experience around. I would like to express a huge thank you to Peter Fiorentino and the AAMCO team for their professionalism.

Meghan Hoch

Steve, the owner at Gibraltar Transmissions really makes customers and potential customers feel comfortable. I contacted him after an unpleasant experience at the AAMCO nearby. Steve never actually did business with me, but explained things to me that the AAMCO failed to do, and confirmed for me the price range of the work that was done, showing me that the AAMCO did not rip me off, but simply had bad "bedside manners," and questionable legal standing. In the future, while I strongly hope my car will never need that kind of maintenance again, Steve has my business and my referrals (note: he does more than just transmissions too!). I strongly encourage Steves customers to write Yelp and Google reviews for this business, so that Gibraltar Transmissions will have more online visibility than other places in this area. (Yelp, and possibly Google, considers it a conflict of interest for him to ask his customers to write a review, so Im doing it: Write a review!!)