Address: | 2207 NJ-4, Fort Lee, NJ 07024, USA |
Phone: | +1 201-944-0101 |
Site: | prestigeautobodynj.com |
Rating: | 3.8 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed |
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Stan Levin
Dishonest and overpriced. The owner (Tommy) will claim anything to get you into the shop, but in the end will not deliver. A minor job took a week to complete, despite promising to finish in 3 days - costing double in car rental; promised to fix other small dents and scratches for the same price - and didnt even touch them; the quality of the work was far from perfect - leaving a noticeable rough/inconsistent pattern along the edge of the fixed element; accused me of picking the car up late, even though I had called almost everyday to check on progress and was patient with delays. A significant portion of their business appears to be fluff - just a presentable image. What happens behind the scenes, as it turned out, is not better than your typical body shop with somewhat experienced manual labor. This job cost almost $2000, while realistically (from experience) it should have been closer to $1000, and only if it came out perfect. Considering I was new to this area, and read a few good reviews, I thought it was worth the quality - definitely not. For anyone who decides to try them, just make sure you get everything in writing, with clear and specific language, along with clauses to cover delays and deviation from agreement, and photograph everything. Otherwise, theyre not worth the headache.
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Kyle Tweil Kim
Scammers!! Where is 0 star option because 1 star is even too much for them to deserve. I mean WTF!! They keep your car for over a month on purpose so they can rack up storage fees. Their actual body work is terrible. When my car was finally finished after over one month in their shop, it overheated on the way to my house and had to be taken back and fixed for another week. When I got it back my wheel alignment was totally off and I was leaking coolant. I brought it to another body shop where I was told they just did a total rush job and all of the hoses were loose. Had to pay someone else to fix their work. I asked them to do me a favor since they had my car for over a month and just fix some nicks I had on my back bumper while they were painting my front bumper. Got my car back and they didnt touch my back bumper (when questioned, they said they did their best??!!) but had the nerve to to affix a license plate holder bearing their name to my rear license plate when I was in a front end collision and nothing needed to be touched on the back of my car. When I makes numerous call to them to complain, they decided to avoid my phone call. VERY FISHY. CONSUMER BEWARE. DO NOT GO TO THIS PLACE. I STRONGLY WARN YOU
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ANASTASIO GREKAS
My Voodoo Blue Scion took a bad hit last month. Friend of mine recommended Prestige Auto Body for the job, was reluctant due to the fact that a year ago another body shop had sprayed my baby........Get this!!!!!!! Baby Blue!!!!. There"s Blue, Baby Blue, Crazy Blue, Electric Blue, and then there is Voodoo Blue which has freakin depth the kind of Blue that makes my Black & White days colorful...know what I mean? Expressed my concerns to the guys down there about getting the color right. They laughed in my face and I thought great!! when it rain it pours!!! They said you keep on singing buddy (Im a SInger) and well do what we do!!!! Handed over the keys put my head down and left. Came back a few days later to pick up my car and literally wet my pants!!!!!! The color was amazing forget about it!!! I have renewed faith in people I know it sounds stupid but thats how I felt then and thats how I feel now 3 weeks later !!!!! They again laughed in my face but this time I got a pat on the back when they handed my keys back to me....Wow!!! What a Prestigious gift !!! Thank you Thank you!!! Prestige Auto Body freakin rocks!!!
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Anonymous User
The worst crook ever! We took 2 cars in for minor body work. They kept the cars for several weeks giving one excuse after another. Charlie, the owner, even USED MY CARS FOR HIS PERSONAL USE. He put on over 150 miles on each car. He first denied using them, then when I showed him the mileage that I wrote down when I gave him the cars, he finally admitted that he used them but he said it was because his wife wanted to test them out and that he just used it to go to the post office! While in his shop, one of my cars sustained damage to the front windshield and thousands of paint nicks all over the hood, side mirror and roof in his garage when something "exploded" (he finally admitted to this "accident in the shop" when we questioned him about the damage) near where it was stored but he did try to get away with it too. Worst experience ever and the repairs were done shabbily and he was not cheap. Stay away from this crook. I would like to give it a negative 5 rating, if I could, as someone else said.
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Joyce Schultz
Prestige Auto Body is the only place I will take my car for body work. My neighbor hit my car while it was parked and the door needed to be replaced. I took the car to Prestige. When I got there, the car rental people were waiting to take me to get the loaner. Charlie at Prestige took care of the accommodations. My car was completed in 4 days. What beautiful work they did! I had another incident where my car was parked in a supermarket parking lot and someone backed into it and damaged my bumper. My trunk door couldnt even open. I brought it to Charlie to take a look and he was able to adjust and smooth out the bumper so the trunk door could open. It doesnt even look like any damage was done, but I am still going to get the bumper replaced and Prestige is the only place I will have the work done. Thank you Charlie! You are the best!
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Cynthia Smith
My experience at Prestige Auto Body was amazing. I just purchased a brand new Camry and when I got hit I was very upset. Charlie walked me through the entire process of the repair and made sure it got done right and was as good as new. He even helped me deal with the insurance company and car rental. When I picked up my car on the day Charlie said it would be done, it looked brand new!! There was no dent and the car was spotless!! It was cleaned inside and out!! Prestige Auto Body does fabulous work; they are friendly, helpful and very informative. They do great quality work and they care about their customers. Getting into an accident can be a very frustrating thing, and it’s nice to work with people that understand. I recommend them to everyone that I know that needs even the smallest to the largest repairs. Thanks again !!!!
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Anonymous User
I took my husbands Porsche Cayenne s there for repair to the body on the drivers side. The owner told us it would take a week or so to repair. He held the car for about 3 weeks. He did not do the repair well so we brought the car back. After another 2 or 3 weeks, we got it back and it was still not repaired properly. We gave up and we took it to the dealer. The dealer was outraged. Prestige used GLUE to put on parts that should have been screwed in. I mean even the headlight was glued in. Dont take your high end car or any car there. Learn from my mistake. I would give a negative 4 star rating if I could.