Address: | 720 Monroe St, Hoboken, NJ 07030, USA |
Phone: | +1 201-758-8390 |
Site: | mygym.com |
Rating: | 3.3 |
Working: | 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–5PM 8AM–12:30PM 8–10:30AM |
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Svetlana Lebedeva
As others mentioned, their cancellation process is specifically designed to get at least one or more extra payments of $115, beyond the 12 week commitment. If you want to freeze - the freeze takes 30 days to process (theres no reason for it to take this long other than to continue to bill you), and if you want to cancel - they require that you make at least one more payment before canceling. Really?! This gym is harder to quit than adult gym. And you lose all your make-up classes if you cancel - even though theyve already been paid for. My kid got sick after every class so even though he liked it (thats why its not a one-star review), I am pulling him out during the flu season and they are literally making it impossible for me to use any of his make-up classes. Ive been trying to get a hold of the owner for days now without any luck. Employees have been responsive.
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Rose Swanson
I love this gym. Great layout, nice cardio equipment, great areas for stretching and doing strength training, awesome room for classes (yoga,spin, Trx). It is over priced. Thats the only downfall! $70 a month with $200 fee or $90 a month with no fee. I was paying $30 a month for golds gym and they had all the same things!!
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Khaled Dardir
My wife has been trying to cancel for sometime now (2 month) they billed those two month. It was a battle to get them to cancel the Autopay. There is another hurdle to get the refund for October. Keep in mind my daughter hasnt attended since mid August.... we still have sessions because they keep billing.
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Jenny La Fata
Horrible cancellation Policy! We moved and were no linger in the area to attend classes and in their policy they require you pay for 4 more additional classes even if you have MOVED out of the area and cannot attend.
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nancy amaya
I dont have experience. But I love gimnastic