Address: | 551 Palmer Ave, Keansburg, NJ 07734, USA |
Phone: | +1 732-471-1880 |
Site: | peoplesplumbingllc.com |
Rating: | 4.1 |
Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM Closed |
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Jessica Cohen Nussman
These are the worst people in the world. Do NOT use them!!! We were stuck with them through our American Home Shield insurance. As a result we were treated like second class citizens. We had to wait 3 weeks for an appointment for a leak coming from our shower through our ceiling. When they came the guy did not have the proper equipment to fix it. We were told the pipe needed to be soddered and a new shower nozzle needed to be installed to stop the leak behind the wall of the shower. We had to wait another week for the one guy who has soddering equipment to come. He arrived 15 minutes before our scheduled appointment time and when we werent home yet and we asked them to wait 10 minutes while we pick our daughter up at preschool. They said okay but left anyway! Once they finally came back they refused to fix the shower nozzle even though both technicians have said its poor installation is a major contributing factor to the leak and if we do not replace it, the pipe will spring a leak again in a year. Now I have to have another plumber out to fix the other issue. They just want to get more money out of you rather than actually fix your plumbing problem. Once they finally agreed to make the repairs they claim to have soddered the pipe and installed the nozzle. They did not test the shower to make sure the leak did not continue. A day later the leak was just as bad if not worse then when they started this repair. When we called them back to come have fix the work that was not done properly they once again were scheduling us with a plumber who did not have the ability to sodder pipes. When we demanded someone who could immediately address our problem that is now going on 3+ weeks they hung up on us. When we called back they refused to service the repair they guarantee for 30 days. The receptionist is incredibly nasty and not helpful and the plumbers have no idea what they are doing!! You are throwing away your money!! DO NOT USE!!! Especially if you are using an insurance plan to deal with your issue. They agreed to accept these plans and they benefit by getting business from them. I live 30+ miles away I would never have called a plumber in Keyport to do this job otherwise. STAY AWAY!!!!!!!!!!
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BJ Snowden
So we called Peoples for a leaky faucet and in a different bathroom, a running toilet. Despite being overcharged $400 for both jobs and changing out a showerhead, all were installed fine. However, when they left, the toilet next to the sink was running. They were not supposed to work on this toilet. However, I noticed that while they were in this bathroom, the lid of this toilet was on the floor and so were the shampoo bottles that were on the lid. So they obviously opened the tank. And after they left, the toilet was running continuously. So obviously, they tampered with the toilet and left it running broken without fixing what they broke. I am at home all day and use that toilet the most, so I would know when and if it was broken. If it was running before I called the plumber, I would have added it to the list of things for them to fix. But it wasnt. They left the house after breaking that toilet. So I called them back the next day to fix the toilet they broke. Instead of owning up to their mistake, apologizing and saying they would fix it for free, the plumber denied breaking it and argued that it was not tampered with. Which was just a cover up for their mistake. What enraged me more was that he wanted to charge me $150 to fix a toilet that they broke!!! They create work for themselves by breaking your plumbing, deny that they broke it, and charge you to fix it. STAY AWAY FROM GREEDY PEOPLES PLUMBING!!!
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Anonymous User
Prompt, Knowledgeable, Honest and Reliable. I found Peoples Plumbing on the internet with a great rating. I called and spoke to a gentleman on the phone and I explained how Ive had no water since the hurricane. He stated he will send someone over within the hour. I hung up the phone and Boom he was here. WOW. I went outside and there already was someone evaluating my problem. He identified himself and his name was Sergio. What a nice professiona and knowledable man. He explained the problem and told me the price. I agreed immediately very reasonably and he went under my house did his magic and it was fixed within minutes. Sergio then took the time to explain the situation. WoW how wonderful. I will always use Peoples Plumbing. Thank to Peoples Plumbing and Sergio I now have water again. For some reason my name and date didnt appear I now edited my name is Karen and today is September 3, 2011
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Anonymous User
Punctual!! Professional!! Qualified!! HONEST!! HIGHLY RECOMMENDED!! Im not one to get on a computer to leave a review, but I had such a pleasant experience with Peoples Plumbing I feel the need to let the public know about the extraordinary service they provide. Trying to choose a plumber can be scary. Its hard to find honest, fair people to do business with. Sergio and his team were very patient and walked me through every step, answered the phone every time I called and worked with me to accommodate my schedule. No "surprises." They didnt charge me an exorbitant amount of money either. I had a similar plumbing problem and used another plumber who charged me hundreds of dollars more! I would never use anyone else! Thank you, Sergio! I am a client of Peoples Plumbing for life!!
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roamingkatina
I have never had such a positive experience with a repair/install service. Their receptionist is so nice and polite and accommodating, and Sergio Jr and Sr, are so knowledgeable and professional... and honest!! I sent an email and asked about the warranty information for the AC and heating system for the quote we were given, and 2 days later the information arrived in my mailbox!! The install was on time and professional, and the area was cleaner than when they arrived! Highly, highly, highly recommended!!
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Gerard Jaume
You do not need to look any further than Peoples Plumbing for all of your plumbing needs. if you want a man of Integrity and Honesty who will provide you with top quality at a very reasonable price, and no surprises, then Sergio and his team of highly qualified professionals are just a phone call away, you will definitely be very happy you made the call. As a Hardscape Contractor I have Peoples Plumbing on speed dial, and I HIGHLY reccomend Sergio and his team without reserve.
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Ryan Galvatron
I had two issues going on. The main shut off valve for the water in my house, was broken in the off position. There was also a heavily corroded pipe in my ceiling that was leaking , which ran over an air duct. Sergio came to my house in 15 minutes and gave me a quick and good estimate. He was fast,nice and honest. I even brought up other concerns and he was not trying to bang me out for more work or use any scare tactics. I would recommend this company,
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Ciara Struszkiewicz
I called their 24hr emergency phone number because its 28 degrees outside and my heating is not working. The person I spoke with told me that Id have to call back at 8:15am because they open at 8 but I should give them 15 minutes to settle in. There must be a typo on their website because it should read 23hr emergency service because I must have called in the wrong hour.