Motion Auto Body II

772 NJ-15, Lake Hopatcong, NJ 07849, USA

Address:	772 NJ-15, Lake Hopatcong, NJ 07849, USA
Phone:	+1 973-663-9191
Site:	motionautobody.com
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–4:30PM 9AM–12PM Closed

Location

Photos 6

Reviews 7

Dee Day

My car was supposed to be ready on 1/16. It took them 2 extra weeks for it to be ready I tried to send my son with a check and and ID to pick up the car. They said the name on the cheek had to match the ID. So myself or my husband had to go. My husband goes the next day and he is told he cant pick up the car because his name isnt on the title of the car. The person who drove him had to go inside multiple times and was continually met with absolute racism. Now racist lake hopatcong might throw you a parade for this but this is so no unsuspecting minorities patronize your business by mistake. This is for them. And right after my husband finally is allowed to get his car we find two new scratches on the opposite side they worked on and a two Inch cut in the fabric of my car. Now upon seeing this. I was already calling the bank to do a stop check. But according to my app you guys already deposited it. So God was on my side and your check bounced. Hallelujah. Degenerates. You call me the next day and have the same racist receptionist threaten me. Your receptionist threatened me when I tried to discuss the damage to my car and she would only ask me how I was paying first. After the racism and After being threatened, I no longer considered motion auto a place I could bring my car to be fixed. THE tear in my leased 2016 ceiling is unfixable. The bootleg job that you would do would be laughable. And this isnt directed to the people who work on the car because you are only allowed to work as well as they allow you. Meaning its management that determines how corners are cut. The classiest part was my car being on zero. No gas. Not a drop. Miles remaining-0. Not one, not 5. zero. So this place is stunningly and openly racist, they rip my car and then threaten me and my family if I dont pay. Now today my teenage son gets a phone call from motion,they proceed to threaten him, talking all kinds of recklessness. Naming my address, saying theyre coming for us, threatening my son where he is now, and threatening all types of bodily harm. This place was recommended by progressive insurance and was told it would be better to use someone affiliated with progressive because the work would be guaranteed and they would have control over the process. Motion is run by a bunch of racist savages and if your not? you might want to rethink the people you have representing you, because they are. You use minority labor to fix your cars but a man of hue that walks into your shop to pick up a car he works and pays for himself, your melanin challenged self couldnt take it? But the real problem came when you decided to use old school tactics to collect money. You are running a business. You dont get to threaten women and children over a piddling $500 deductible. That rip in my car is going to cost more than that and Im still waiting to see the pictures you claim to have prior to beginning the work on my car. See you call threatening me about money? But you cut me off about the rip in my fabric. You degenerates knew damn well you were handing me a jacked up car. Thats why you deposited the check immediately after receiving it and you thought once you had the money you do whatever you wanted. Now if you want your money my car has to be fixed to the way the fabric was before you destroyed it. Not patched up. And. Not by you. See you in court. Or if you really want to lose your business keep threatening the lives and welfare of women and children.

Karen Stevens

I just had repairs done on my vehicle after a tree fell on it and it was a quick and effortless process. I dropped the vehicle off at the shop and they had a rental car waiting for me. They updated me during the repairs and everyone was great to deal with. I will definitely use Motion Auto Body again, especially because they warrantee their work for a lifetime. Thank you Motion!

Tom bBwski

I just got my car back looking better then ever. The insurance company was a little hard to deal with on my own. I called Motion and they made things so much easier, setting me up with a rental, keeping me updated, and dealing with the insurance after that. I didnt have to do a thing. My car came out looking brand new and I couldnt be happier. Thank you so much!

Paul Grogan

I had repairs done on my vehicle after I was in an accident. I dropped my vehicle off at Motion and they had a rental car waiting for me. The service was top notch and the repairs were completed on time. I highly recommend using Motion. I am forever grateful for their service and expertise!

Rob F.

Had work done on my F150 and they did a great job. Repairs were done on time and they warranty it for as long as i own the truck. Everyone at the shop was very helpful and friendly.

berto suarez

Nice local shop, my car came out like new. Gracias!

Kimber Jalim

Friendly people