Address: | 68 White St #7, Red Bank, NJ 07701, USA |
Phone: | +1 732-530-0664 |
Site: | theupsstorelocal.com |
Rating: | 3.1 |
Working: | 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 9AM–5PM Closed |
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Brian Raphalian
DO NOT use the White St. in Red Banks services! I shipped boxes of vacation clothes for my family from this store to FL. Bill the employee in error put someone elses labels on my boxes of clothes. I arrived in FL w/my husband & 3 children & received someone elses clothing. That woman received my clothes. I called Bill & the store owner for weeks asking & finally begging they research other shipments mailed out that day & call those customers to get back my boxes of clothes. Bill told me he does not make mistakes & suggested the hotel where we were vacationing stole my clothes. Bill even yelled at me in the store in front of customers. After several months of me ultimately begging & pleading this UPS store called the woman whose clothes I received. She had received my boxes of vacation clothes months ago but couldnt understand why she received boxes of a familys clothes & no one called to claim them. She put our boxes of clothes on her curb for garbage pick up. UPS Red Bank did not apologize for their error, did not take responsibility for their error and did not reimburse us for any of our clothes that were thrown in the garbage nor any of the new clothes we had to buy on vacation.
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Eric Manley
I shipped two silver bars in November of 2016 from the UPS store in Red Bank. They claimed my package was "lost in transit". But I believe an employee of the store took them. I was only reimbursed $100 when the bars were worth several hundred. The sad part is, it took this UPS store nearly three months to partial pay me for the loss. Every week I would call and got a different excuse from Bill. I hope this helps you not make the mistake I did.
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CD Divs
The Young lady in the store was very sweet, acessible and professional. I wish that every ups store in NYC where i live was this peaceful and pleasant. I will come back here on all my subsequent visits. i came in to print out emails for work while visiting my very ill grandmother at a nursing home
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Freak On A Leash
Ive come here several times to mail packages and always a pleasant experience. Nice that they have parking.
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Anonymous User
Very friendly and helpful with ample parking nearby.