US Post Office

757 Broad Ave, Ridgefield, NJ 07657, USA

Address:	757 Broad Ave, Ridgefield, NJ 07657, USA
Phone:	+1 201-943-8729
Site:	usps.com
Rating:	1.4
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 10AM–1PM Closed

Location

Photos 1

Reviews 20

Anonymous User

Apparently Im not the only one annoyed by these nutheads at USPS Ridgefield. I was waiting for my package with DC# that was out for delievery today...saw the mailman drop by so I checked it after I walked my dog. He managed to deliever two envelopes of unwanted and unnecessary letters but failed to deliever my package with DC# that was clearly specified as "Out for Delievery" in Track & Confirm. Very frustrating. When I called USPS Ridgefield, all I heard from the girl who worked there was "I dont know, I dont know." Apparently she doesnt know anything to be working there with such a lousy attitude. USPS Ridgefield blows.////////////////////Follow up review..so I didnt get my item delievered today again. Tracking says "Delievery Status Not Updated." Called USPS Ridgefield, only to hear excuses. And the girl I spoke to for unfortunate 4~5 times in a row for 2 days turns out to be the supervisor there...seriously? She said the mailman dropped bunch of packages in front of my door...well, my door is up on the stairs and I have mailbox attached to the stair wall so he doesnt have to walk up everyday...unless its signature confirmation. Clearly the mailman is lying there and shes giving ridiculous excuses. So I asked about the status and she said "he forgot to scan it." Whats the point of DC# then? I asked. She repeats "He forgot to scan it" 5 times like a parrot. Filed two claims on USPS for my missing item and horrible customer service by the parrot girlie. Unlike Ridgefield, the guy that I spoke to in person at USPS Palisades Park was awesome. Dont know his position but seemed liked he was in charge. Dark skin & dark hair, great customer service and very professional. Thank you sir. Ive experienced two extreme different kind of supervisors in one day. Thx for reading sucha long review and HAPPY NEW YEAR!!! No...not you parrot girle...hope you get fired.

John Lozano

This has happened a couple of times I have a package out for delivery the mailman delivers the mail but not the packages call the post office they tell me that the route has been divided by three of the postman which I dont believe I saw the post man in the morning that was delivering to other houses he was the same postman that 5 hours later deliver the package I dont understand why they deliver mail and then sometimes later on they come back again and deliver the packages makes no sense. Updated post office lost two package, tracking said was out for delivery. How does that happen I need to get very lightly like it was no big deal.

Christine Irizarry

I dont understand why its a consistent HORRIBLE service at the Ridgefield location. The workers are miserable and rude with ZERO personality. It gets worse and worse every experience I have with anyone. WORD OF ADVICE....CHANGE OF CAREER!!!! I normally go to the Edgewater location, but I didnt think dropping off a prepaid package was going to be such a dilemma. I guess it was too much to click and scan :/

Anonymous User

Wow this was the worst serviced post office Ive ever visited in my life. The old ladies working there were just there to count money, rather than helping their customers. I didnt know someone would get paid for serving clients like that lol never wanna experience that kind of service again. Using fedex from now on although it costs me a bit more.

Martin Luke

Is there 0 star button?. Wow this place sucks.. the workers suck at handling anything or even understanding anything customers say..from the manager to the owner that has crazy hair. Please do not go to this one if you can. I believe they have same owner as the palisades park one. Gosh... learn how to speak english

Octagon Photography

Im calling out the city Mayor of this town. Please read all this comments about this USPS. They are telling the truth about them not doing a good service. A big office but only one is working in the front desk. It takes 20 minutes to help another person. Zero poor customer service. Please do some action.

Branden H. K.

Why do these people always lose packages, and when asked for the lost packages, become all rude and unhelpful? They are experts at notifying people to call back tomorrow because "they dont know," after making us hold on the phone for 10 minutes. Ridiculous forgot to mention the infamous name CHRISTINA

Dave

This USPS misdelivered and eventually lost a package I purchased from ebay. Melissa, who is the supervisor was completely useless and unsympathetic to my situation. She should not be in a customer service related profession. Terrible experience all around. Even 1 Star is too generous. Seriously, F em

Sasha LoPiccolo

They lose my packages. This is the worst run post office! I like my local carrier but if hes out then I wont get my packages. The so called supervisor I spoke with was not nice to deal with either. Come on! Get it together and just deliver the mail!!!

Adam Womer

I invite those who think this isnt a good post office to come out to Brooklyn and try out our fine establishments. I have always been assisted with courtesy at this location and Im usually out the door within 15 minutes.

Jessica Yuri Chung

Do not even want to give one star! The worst customer service. Extremely rude. I only asked one question and they do not even want to help and hang up.

Tomie Yoo

Their delivery service sucks!!! They deliver to the wrong door w/o checking names too often. "It has never been experienced elsewhere"

JOSE ROJAS

Line going out the door and only 1 clerk. Letter carrier Constantly puts my neighbors mail in my mailbox. Need to step it up.

SOO YOUNG KIM-CHAI

I have several bad experience at Palisades Park post office like missing packages and drop off at totally different address.

Matt52

All rude! No respect with packages... Learn I how to deliver fragile items, by not throwing it up my drive way thanks...

SrwofBest

really this store s.uck! working is so bad always too late alsways miss item so bad plz doing good plz su,ck usps

Alexandria Obong

The new supervisor Naquaan is excellent!! He is amazing, very understanding, just overall a good worker!

이세라

Ha..! So baddddddd!!!!!!!!!!!!!!!!! Just go and experience it yourself. Then you will know what I mean.

scott laterra

Great Post Office. Recommend To All. A+

Michelle Choi

All rude~~~

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