Address: | 595 Salem Quinton Rd, Salem, NJ 08079, USA |
Phone: | +1 856-935-3222 |
Site: | bobbittauto.com |
Rating: | 3.9 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–3PM Closed |
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Zach krick
My brother bought a car from Bobbitts. Finding and buying the car was great. They even offered free oil changes for life! Every time my brother took his car there for an oil change they tried to upsell him on something else. As a former mechanic i always advised against it. Recently he took his car for an oil change, had no issues or problems just time for maintenance. He called me and said Bobbitts qouted him for a 700$ repair. The service manager claimed his drain plug on his oil pan stripped out and the oil pan and gasket needed to be replaced. I spoke with the service manager and he tried to convince me that over time drain plugs just strip out from going in and out. As a mechanic i know this is a lie and the reason why this drain plug striped out was from over tightening. The best part, i was an employee for Bobbitts. I was actually a mechanic for them. I am no longer a mechanic and i credit Bobbitts for this. I would get "talked too" for not upselling or finding an issue with a customers car. Because they were a Buick dealer when i worked there, most of their customer base was elderly people who didnt know better. This place makes me sick. Oh and chips had to fix their mistake and it cost my brother 125$. Bobbitts refuses to reimburse him and said the best they can do is have him bring the car back in. Let the people who broke it and blamed it on wear and tear inspect his car to make sure the honest mechanic fixed it right?!? No thanks.
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deborah mcdermott
at one time i thought this place was a great place, but no it is not. i bought a beautiful used 2009 bright blue dodge caliber there. look i did not do my homework, Dodge was at fault here too turns out any one who bought the car after 2009 which i did the warranty was null and void. so after a few months i heard noises i took it back to bobbits auto service and they told me i needed a whole new transmission which would cost over $3000. the warranty that bobbits had on my car only covered oil changes, through all this i found out i lost my job. i told this to mr. bobbit sr. and he said dont worry about it will give you a discount, but when i got my bill there was no discount and the bill was higher. i also found out later that in the process of putting my transmission in they cut my washer fluid line and now another $200 for that. what i did wrong is i should have check the work they did before i left the lot. a wise man once told me, trust no one.
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B. Crawford
I have taken a 2007 Cadillac here to have the electrical wire harness installed. Tell me why after receiving it the car dies because they lose then nut to the postive cable and didnt tighten back. Or 2007 Chevy avalanche. New engine for them to install, New manifold, well they also replaced flange hardware. OK if you see a problem why dont you fix it and not use a bandaid. Well because the truck sat waiting for a new Transmission. When brought to there attention. BOBBITTS excuse oh it out of time warranty! Didnt even look at the miles. Lol this is there mechanics work they are standing by! Will never return.
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Ralph Padilla
Our family has purchased vehicles from the Bobbitt family for over twenty years. Each car buying experience they showed us that its not about just selling cars to them. The service department is second to none, their loaner car program in the service department is very helpful and the free alignment check is a big plus! Their recent addition of their TIRE & WHEEL Center is making Bobbitt Auto the One Stop Shop for all your car needs in Salem County.! Keep up the good work; John, Dallas, Phil and the great team in the Service and Tire Center!!!!!!!!!!!!!
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Nikki War
Bobbitt Auto made buying my car so easy. The staff was all very courteous and never made me feel pressured like I have in the past when buying a car. It was a very friendly and warm atmosphere, which you do not expect from a dealership. My salesman was named Phil, and I would highly recommend him to anyone looking for a car! *****
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amy davis
Dallas and Bobbitt Auto are great people, easiest car buying experience ever! Everyone was so friendly, Dallas was fair and not pushy. He really made me feel valued as a customer. Highly recommended!
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Sam Maniglia
Bobbitt was awesome! They very quickly and easily found a car in my price range! My salesman, Phil Bobbitt, was very knowledgeable and found me a great car! I love my Pontiac Sunfire. Thanks Bobbitt!!
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Bethany Vega
Absolutely the best experience ever!! They were so helpful and kind during the whole process. They made me feel valued!!!!!! Somewhere I would definitely recommend to someone and go to again!
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Jayme LeBeau
Great expierence and will be back! No pressure at all and more then accommodating for my wife and I! Bobbitt Auto is our new place and Dallas is the best Rep hands down!! Thank you!
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John Humphreys
Great place to buy a car! My salesman Phil made buying a car very easy. He was very knowledgeable, and I never once felt pressured. Id recommend Bobbit Auto to anyone.
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John Bunting
Honest and fair used car dealership. Who would have thought but this is it. Love these folks.
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Albert Little
Last of good guys has good product and good price
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Angel Romero
Very good serice