Budd Van Lines

24 Schoolhouse Rd, Somerset, NJ 08873, USA

Address:	24 Schoolhouse Rd, Somerset, NJ 08873, USA
Phone:	+1 732-627-0600
Site:	buddvanlines.com
Rating:	2.6

Location

Photos 61

Reviews 7

Kasper Larsen

Had them assigned as part of a corporate relocation from Texas to Idaho. It started ok, they did take car to cover the walls and floors during the packing, however it quickly became clear that they had significantly underestimated the size of the move. The move was scheduled to take 2 days of packing and one of loading. On the 3rd day they still werent done loading, we kept the main office informed that they were running significantly behind and expressed our concern since we had fly out the day after they were scheduled to be done around noon. However, instead of sending a larger crew or giving the crew one more day to finish the move (we were forced to leave before they had even started the loading) they instead opted to force the crew to work until midnight. Needless to say the crew was not happy with that and this resulted in many broken belongings and careless packing. Examples include footboard being broken apart instead of screws removed, 12 oz food cans packed on top of blow glass vase and ceramics (needless to say they all broke), kids yard toys being broken apart instead of disassembled etc. Since we had to fly out before the house was empty we couldnt clean it (it was still listed for sale and being shown at the time), the driver promised to clean when he was done, but due to the late hour he didnt (we later learned from friends we had go check on the house there were empty bottles and trash all over the floor, I understand he didnt feel like doing a clean at midnight, but at least pick up the empty bottles...). And of course Budd doesnt handle their claims on their own so we will have you deal with their insurance company instead (they dont even forward the 20 page bill of laden, you have to copy it yourself and include it with your claim) - we all know how lovely it is to work with insurance company claims departments. We previously moved from Europe to the US using another moving company without a single thing being broken, so it is possible to make a move without braking anything.

Brennan- -Kupec

Terrible moving job. We used Budd Van Lines through a corporate relocation and they were terrible. If you want your company to waste thousands of dollars on boxes stuffed full with paper and little else, then use this company. Besides all of the broken items we unpacked, including a very expensive executive desk which one of the movers dropped in front of us on the concrete sidewalk, I unpacked things like this: dozens and DOZENS of small, single items wrapped in massive sheets of moving paper (like 2 ballpoint pens wrapped in 6 large sheets and 1 staple remover in 2 large sheets of such paper and -- no kidding -- a binder clip -- wrapped in 4 large sheets of packing paper). At the same time they overwrapped and overpacked the tiniest, inexpensive, nonfragile items, they wrapped expensive items carelessly -- like putting one small sheet of paper around a DVD player. Not to mention that they took stacks of documents I had neatly organized and labelled, separated them, and used them as packing for the inside tops of the boxes. They broke a lamp and packed it, broken, without telling us it was broken - which made the damage worse. They broke dozens of expensive items, all the while smiling and saying yes to everything we asked - while doing practically nothing that we asked.

Adam R

Worst experience with moving. My family moved across country. We thought they did well packing but we didnt watch close. Our items had to go into storage because our house was not ready. When we scheduled delivery, they didnt show. I missed 2 days of work waiting on them. They said they had a driver shortage. Gary said he would compensate me 400.00 to get hotel and take wife out. That never showed up. When items arrived, they wrecked my newly remodeled homes walls, put hole in wall, furniture is broken and missing tons of items. We found our china packed with a bowling ball. We have waited 2 months for them to repair my home and they still dont have it together. I sent several emails and they keep saying they will check on it... dont use them.

Alicia Jesse

Terry Anderson and his crew were very efficient, gentle with our belongings, kind to our kids, considerate of our stressful moving situation, clean, quick and very helpful when we had questions about storage. This move was our first move out of state and they managed it very well, which made things for me and my family so much smoother. Im definitely going to keep in touch with this team in the future if ever I need movers for future moves or an extra helping hand with furniture. Thank you Budd Van Lines & Terry for all your help.

Bernd Heck

Budd Van lines was assigned to our family as part of a company relocation from PA to MN. This is my 4th relocation and it was absolutely the worst. The driver could not even commit to a date for short term delivery and was 3 days late. Stuff were just stuffed in boxes. Furniture has dings and scratches. When we filed a claim, they did not take responsibilty and reimbursed only 20% of the actual damage. I would never move with this company again and will enforce they stay of of my relo - packages in the future.

William James

Not happy. I think they hired a druggie to move my stuff. Some hillbilly named Wendy B. out of Neenah, WI. I will NEVER do business with this company again. All she did was cuss and talk about how her "old man" cheated on her with prostitutes! -

Justin Stapleton

Great people, great work. They take care of your furniture like its their own.