Sterling Caterers

Reviews 3

RA

Rachelle Chery

Worse experience ever. What they told you on the first visit is not what you got. Diane got offended when we had our food tasting because some food didnt come the way we wanted ; dry and salty ; although the second food tasting was great but on the wedding day a lot of people were complaining that the food was very salty. No video or pictures were taken on the food display and I came to realize from friends and families who took pictures that the food display was like they were about to feed pigs no flowers or nothing !!! really thats not what we saw on the sample album when she was showing it to us !!! Found about the maître D tip the week of the wedding who did not really do anything. When I asked Diane several times if they will have someone to help us out throughout the process; she did reassure me not to worry. that Friday on the rehearsal we had a guy helping us out which was fine but God why would you give me somebody else the day of the wedding who had no clue on what we rehearsed. More upsetting to come on the bridal suite area and asking me questions about the program REALLY who wants to go trough that on their wedding day !!!! when I handed everything over to THEM. So since there was no understanding between the sound engineer and the Maitre D because they werent at the rehearsal ; the ceremony was a disaster; the reception entrance was a disaster. Vendors !!! awwwwwfull well let me put it in the right way ; If you have to take Photo and Videographers and deal with their vendor ; save your money and do not take DUVAL They are very unprofessional. It took me One year and 2 months to get everything . I paid for my thankyou cards which I never received; I had to fight with them so they can replace the thank you cards by a canvas because it was too late to send them; I had to do those pretty Walgreens thank you cards which was way better than their pictures. Pictures were very low quality. I had to send the same e-mail with the pictures # that I want over and over because it seems somehow it got lost in their emails; and it seems that everytime that I e-mailed or called to find about when I will get the pictures they gave me a story ( snow ; sick; away ) and was rude the last time we talk about waiting for a year ; hanged up the phone on my face .About the videos the DVD were very low quality ; like anybody could just download the DVD and just past our name and date of the wedding on the DVD ; ( at least they could have our picture on the cover and the DVD with our name and wedding date ; come on people its 21st century !!!) it also wasnt edit very well ; some songs that I gave to play on the DVD are not even there also I asked the guy to go around and have everyone tell their wishes ; which he did ; but please you could have done a better job by putting it at the end of the DVD not the middle ) which makes the video looks really weird last but not least we had a beautiful presentation that my husband did but none of it was catch up on the video !!!! Well The Sterling Caterers since I have to rate you guys; ill give you one star maybe because the place is very nice and everybody loved it but otherwise ; when it comes to service 0 Not even once after the wedding that I received a call or a personal e-mail about my experience. BAD VERY BAD

CA

carmen rivera

The place itself is really elegant, however there is no security at the place. The hall has 3 different rooms. I had an event at this place and there was another event going on at one of the other rooms. The guests from the other room started to fight my guest in the hallway and bathrooms. People from the other hall came out to the hallway with beer bottles like what kind of place allows people to walk around in the hallways with beer bottles. All the guests from the hall have to share the same bathroom with the rest of the other guests from the other events.The only security they claim to have is a doorman who is like 70 years old and one of a female manager who can easily be knocked out and has no security experience. A place that has the capacity to hold about 900 people has not one security, especially when there are multiple parties and people are drinking. They claim nothing like this has happened, however, in reality the place needs to step up their game when it comes to security. The police was called and they didnt do anything to calm the situation so my guest left the hall because they felt unsafe. Then I realize the place was serving liquor to minors. If you dont want your party to get ruined by the lack of security in a hall and want to have a great time I recommend you make your event at a different place where security is a top priority and the guest feel safe. Two fights broke out that night because the place had no security to control the situation. Like really you allow two fights to occur? What kind of place is this. If you want to have a fighting match then this is the place! Then I go to the hall and ask for the video of the place to see how things happen and they tell me the manager named Yama is not in the country that he will be back in 3 weeks that no one else has access to the cameras or videos like really? What kind of place is this? All they care about is youre MONEY!!!!! These people are so money hungry. I have not received a call from anyone from the hall. WORST PLACE AND SERVICE EVER!!!! To future customers youre better off hosting youre event in a backyard!! Dont waist youre time and money in this place!!

SA

Sana Ahmed

The sterling caterer’s is an absolutely beautiful location to have your wedding. We had our daughters wedding here February 20, 2016 on a Saturday night. The venue was absolutely elegant looking. The manager Pooja was very helpful and caring when it came to our daughter’s needs and very sweet and generous through out all of the planning that went into the wedding. Pooja offered us two food tastings which I thought was very sweet when we decided to switch out a dish. The office staff is very sweet and always help answered any questions we had or always reassured us with any concerns we had. We were looking for flowers, a DJ, a photographer and they even included the limo which was amazing. They had everything included in the diamond package which worked out perfect for us because we did not have to worry about forgetting to book anything the sterling staff took care of everything and always guided us through out the whole event. The DJ was excellent they followed our itinerary perfectly we did not have any issues; they even played all the songs that was requested through out the night. The photographers did an amazing job, we chose Max photo and we are very happy we went with them because the pictures came out exactly the way we hoped, very very happy with the results that we received. The champagne room had beautiful lighting and the stage decor was absolutely breath taking, we loved our daughter’s special entrance, it was above and beyond what we had expected. Everything was exactly the way our family wanted. Our guests were very happy with the food and the service they received from the staff they were very sweet and polite as well. If you’re looking to have an easy/fun and memorable wedding and want your guest to have a good time I HIGHLY recommend to check out the Sterling caterers.

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