Brick Real Estate
| Address: | 93 Atlantic Ave, Brooklyn, NY 11201, USA |
| Phone: | +1 347-645-1333 |
| Site: | brickbrooklyn.com |
| Rating: | 2.1 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM |
Location
Photos 1
Reviews 6
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jennifer Lee
HORRIBLE STAY AWAY!! WILL JUST TAKE YOUR MONEY!!! I dont even have enough room here to write all the problems with this joke of an agency. No one, both renters and building managers, should EVER use these guys. Heres just a short list of the issues weve had to deal with: 1) We signed a lease for an apartment in process of renovations. Given all the complexities that come with new construction projects we wanted to make sure there was a detailed rider written for the lease agreement stating conditions under which construction needs to be complete, which our broker Freya said was no problem. At the lease signing, Freya was no where to be seen, and we were coldly and unprofessionally left with Robin, who honestly couldnt care less we were there. She hands us the lease that has nothing stipulated on the rider. After we draft the rider OURSELVES, complain about the lack of detail, they give us the rider completed the next day with everything we drafted OURSELVES. 2) Brick pushed us for a Nov16 move in date. As the date approached we hadnt heard anything from them, so decided to check on progress of the apartment. NOTHING HAD BEEN DONE YET. The apartment was a mess. We immediately call Brick to figure out what was going on, and get the run around from the owner Avi (more on him later). After a lot of back and forth, we get the move in date pushed to Nov29. Mind you weve already paid 12% BROKER FEE (for what?) plus 1st month and security 3) After thanksgiving we check on the apartment again (of course no word from brick) and still the apartment is NOT COMPLETED. No kitchen, debris everywhere. We contact Brick again to get the story and again the run around. This time they keep trying to push us to cancel the lease (shady). We decide to stop talking to brick and just talk directly to the landlord at this point. We demand the keys and copy of lease (which we still hadnt gotten a signed copy by the landlord) 4) We show up to the apartment Nov28 to collect keys and lease. Landlord has no idea about what the rider stated (in terms of deadlines, etc) and hadnt even signed the lease yet! He signs it in front of us. Why didnt he have a signed copy already? Why didnt he have any idea about our move in date?? Avi (owner) is a complete hack who does not communicate clearly on any issues, to either party, failed to act as mediator when we were trying to figure out the move in date, and was basically MIA during this whole process. Freya was useless also, always giving us the wrong information. They have serious communication issues in this firm and are the least professional people Ive ever met (and Ive moved about 8x while here in NYC) You are better off taking your business elsewhere if you dont want to deal with headaches and being ripped off. Id rather have given my 12% to anyone else but them
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Anonymous User
I had found an apartment that I liked in Carroll Gardens and called up the lister, Brick Real Estate, speaking to an agent named Jon Geiss. He said the apartment I had seen was still available and that I could be let in to see it the next day (we scheduled a specific time). Two hours before I was scheduled to see the apartment, I texted Jon and he confirmed with an enthusiastic "you bet" that the viewing was still happening. I got there at the scheduled time (during my lunch break), only to have him inform me that the place that I had seen online had been rented two weeks ago, but that there was another apartment in that same building that was open, but that the girl inside didnt feel comfortable letting us in. Instead, he offered to show me some things in a "slightly higher price range" in the same neighborhood. A blatant bait and switch. To top it off, I had called another realtor to see about an apartment on that same street, which turned out to be the apartment Jon had used to bait me to meet with him (at this point, I question if he was even given permission to list the property). With this second realtor I had no problems getting into the apartment, and when I asked the girl if she had previously not wanted anybody viewing the apartment, she didnt know what I was talking about. Jon Geiss of Brick Realty lied to me. Things that were wrong with this situation: 1. The listing, photos, and description of the apartment (posted within days of my visit, and therefore put up AFTER the apartment had already been taken off the market) were not of the apartment he was showing. 2. Despite confirming twice the time and date of a viewing, no viewing happened and instead their broker tried to upsell me to a completely different apartment, wasting my lunch break. 3. The broker lied about why the viewing didnt occur 4. I could be wrong with this but I am not sure the broker was given permission to show the place at all I would seriously do a lot of verification (maybe with Division of Licensing Services?) before listening to anything these people say.
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Emily Hall
I would HIGHLY recommend Brick. After reading some reviews, I was a bit skeptical, but they were GREAT to work with and proves not to believe everything you read online. I worked with Janina and Jonathan and they were amazing. They showed me the actual apartment I wanted to see (not like these other big real estate companies that just jerk you around and pressure you to raise your budget) and I was able to apply the next day. I was approved an hour later, signed the lease the next day, and got the keys. This was the easiest and most painless process I have been through in getting an apartment thanks to them. They even took me back to the place after I signed the lease to let me measure it. Both Janina and Jonathan were nice, helpful, understanding, and overall great people. I genuinely felt like they wanted to help me and work with me to make it quick and easy. You wont go wrong with either of them and I would for sure use them again in the future!
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Anonymous User
WORST REAL ESTATE OFFICE EVER. A NIGHTMARE. NOTHING BUT HEADACHES. Isnt it funny when a review sounds like the company wrote it. I never write reviews but this place seriously I do not want anyone to ever go through what I had to encounter. As a working professional I do not have time for IDIOTS to be helping me with an apt. Lots of pointing of fingers and no one helping and every day something different would be changing (dates, costs, whats included etc) after deposits and leases signed and payments made. I wouldnt use this company again if you paid me.
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Antoinette Muehlenhaupt
I was a little concerned reading the reviews on Brick. However, our experience with them was great. Elann and Robin were both communicative and helpful - Robin went beyond the call of duty to continue helping us communicate with our landlord and super long after the lease was signed. Maybe people working with Brick just arent used to real estate in NYC, but we had a great experience and are now in an apartment we love thanks to them!
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Anonymous User
Walked in the apartment to holes in the wall and no heat or hot water for days, broken outlets, leaks, closet doors falling off and brick was no where to be found after they upped the rediculas brokers fee of 12% after signing a contract. WORST experience ever and tons of headaches. Most unprofessional place ever... truly a disgrace to Brooklyn.