Goodyear Kem Auto Center

2080 Stillwell Ave, Brooklyn, NY 11223, USA

Address:	2080 Stillwell Ave, Brooklyn, NY 11223, USA
Phone:	+1 718-449-1022
Site:	kemautorepair.com
Rating:	3.6
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–4PM 8AM–4PM

Location

Photos 11

Reviews 13

Anonymous User

I have been using Kem/Goodyear Autocenter for many years. As a born and raised Brooklynlite I have many choices when it comes to having my car fixed. I choose to continue to use Kem/Goodyear because every single repair Ive done with them has never needed to be fixed a second time. To me that is the sign of a shop that knows what theyre doing. The owner Moe has always given me an excellent price and when Ive compared their prices with friends who have had similar work done at other repair centers, I know Im getting a great value for my dollar. What stands out most to me is the many times Ive gone in for something that ended up being minor, such as having a blown fuse or when I heard a funny noise coming from under my car which ended up being a loose mudflap rubbing on the wheel. These times Moe took care of me and said "no charge" because it was something so minor. With so many places trying to get every dollar out of every customer, its a breath of fresh air to be taken care of and told "no charge". It makes me appreciate the fact that they appreciate me as a customer and are looking to develop an ongoing relationship with me and not trying to get every dollar out of my wallet. Lastly I have to say that the mechanics working for them have been friendly and have answered all my questions without making me feel awkward or intimidated. Its nice to feel that its ok to ask anything I want because in my past experiences with other shops Ive felt like I was spoken down to and thats not the way to treat any customer in any business. So if youre looking for a repair shop in Brooklyn give Kem/Goodyear a try and I think youll be like me and be very happy with the service you receive, the value you get for your dollar and the end result when your car is returned to you.

daladyzguy

this is in response to the review made by Mykhailo Tkach. we at KEM AUTO CENTER performed a rotate tire service at the charge $19.95 which is a normal rate to be charged! what is really this customers review complaint? (people usually pay services rendered and tip is up to customer discretion) a rotation of tires is not a job that is paid by tips! in response to Ray L...what additional charges were issued? could it be that there were other problems with your vehicle that you werent aware of? please be more specific in response to DIANE she called us over the phone wanting to know if we would honor the goodyear coupon ad for oil change so i said to her please read off what it shows due to the fact that if the car has a cartridge OIL filter its extra because the part is more expensive and harder to install and not at any time did she mention did it show tire rotation and this coupon was read through goodyear on her android phone device. we treated her with respect and performed the services she asked for and almost close to cloing time she tried to show me other goodyear coupons which had tire rotation among it but it was also for $5 additional which customer did not want to pay! we feel that we did nothing wrong except give her what she wanted and good service! what business she has with corporate stores i did not call them to verify but it really doesnt matter. As far as her tpms system she never mentioned to us that she wanted us to check it outand she came at a time where the shop wouldve been closing at the time that we finsihed the service.

diane dehn

Do not come to this store if you have a GoodYear coupon. I wish I went to a corporate GoodYear. If you can, go to the Rockaway Turnpike store in Lawrence, NY. They would not give me the tire rotation included in my coupon and charged me extra for my cartridge. The owner is pretty argumentative. They didnt even check my tire pressure. Ive never left an oil change place so unhappy. My PSI is completely off. Since Ive owned the car, this is my first time being charged these fees. I will not be returning.

Anonymous User

Received a tow out to middle Long Island from the Canarsie area around mid day, but unknown to me instead of delivering my car they took it back to the shop and kept it overnight, despite a discussion w the driver of him delivering it that day as you would expect, and of the importance of work related valuables that were necessary to be obtained that same night. Of course I couldnt reach the driver or dispatch by the time I had realized. Slimy.

Anonymous User

I went to kem auto center because of a noise in the front of the car i couldnt take the sound any longer. They put my car on the lift and found that the suspension bushings were shot. they replaced my control arm,sway bar bushings well below the estimated cost. The owner Moe and his son kieth took care of me as well as the mechanics. The service and work was great and would recommend this repair shop to everybody i know Thanks again.

Richard L

I was very pleased with the service I recently received with KEM. They were very reasonable and the work they did was performed quickly. They have a comfortable waiting room and the staff made every effort to insure I was satisfied. I will be going back in the future and strongly recommend KEM to others looking for auto service.

Mykhailo Tkach

Ive been Costemer from time to time. and one time I just ask to switch two wheels . cos the front one make noise its like 5min job. ask me for 20$ for just take it out and put it back! If you want to keep clients you have to do favors sine times. I think its job for tip. and they were not busy . never come beck!!!

IgOrEcK24

"DONT GO THEIR" Took my car to them for a tire change. Costumer service is horrible, When they drove my car in almost crashed it. AND EVERYONE SEEMS TO BE UNDER THE INFLUENCE OF DRUGS. WONT EVER GO THEIR AGAIN AND DONT RECOMEND ANY ONE ELSE TO. Dont ever leave your car to them.

Anonymous User

They helped me figure out whats wrong with my car. Initially he thought it was the tire that was making my ride bumpy on my front driver side . But then figured it was the wheel thats a bit bent. Didnt take long. Reasonable price for diagnosing the issue. Would come again

Anonymous User

We have 2 old cars so therefore we have unfortunately dealt a lot with tow trucks. Its usually a horrible experience. But dealing with Kem Auto Center was TOTALLY different. They were prompt, cortiuos and very pleasant to deal with. Everyone should use them and only them!!!!!!

Anonymous User

K.E.M. Auto Center is working with Allstate Motor Club. Flat bed tow truck arrived in about 10 minutes instead of promised 45 minutes! Driver Travis was professional, polite, nice person. Hes towed my car to my mechanics shop, where it was fixed.

Anonymous User

I was very pleased with Kems auto center. Had tires balanced and rotated. I was told how much it would cost and that how much it was!! It didnt take long and it was pleasant being there- no hassles! Would recommend this place without a doubt

Ray L

Very unfriendly. Go in for tune up. End up with extra charges. Stay away if you want to your wallet to have money left.