Hook & Go Towing service

Address:	842 5th Ave, Brooklyn, NY 11232, USA
Phone:	+1 917-704-5949
Site:	hookandgotowing.com
Rating:	4.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 60

Reviews 23

Jeremy Harman

My car died on me a couple of weeks ago right after crossing the Williamsburg bridge, and being from Boston, I had no previous experience with any towing companies in Brooklyn. After being treated pretty rudely by a couple other companies that I called, the dispatcher at Hook & Go was friendly and professional, as was the driver when he arrived. Hook & Go is a good name for this company because the driver had me hooked up and ready to go in almost the blink of an eye. Serious skills! Since I didnt know what was wrong with my car I needed to go to a garage. As I said, being from out of town, I didnt have a regular garage or know anyone who could give me a recommendation, and was honestly worried I was gonna get ripped off. The driver took me to a garage with whom they work regularly and they were able to diagnose and fix the problem extremely quickly and efficiently. Fortunately it was just my alternator belt that broke and it was a relatively quick fix, but they could have easily scammed me by telling me that I needed a new alternator or battery, but they didnt, they were straight-forward and honest with me. Hook & Go made my life a lot easier that day, and I would recommend them to anyone who finds themselves in the unfortunate position of needing a tow. Thanks again guys!

Derek Winterton

my roadside towing company left me sitting in my disabled car in mill basin Brooklyn for over 4 hours before the Angel named Ray from hook & go drove by me randomly. I flagged him down, he gave me a boost and determined it was the alternator, but the boost gave me a little heat to stay warm until he came back. He was back in about 20 minutes hooked my car up drove me to Astoria and all was done. Ray is an unbelievably nice guy, and he is a total Picasso with the tow truck. He had my up in under a minute!! I am cancelling my roadside towing service tomorrow and storing hook & go in m my phone in case this ever happens again.

Mia shields

Someone else pointed out the fact that driver Ray has the skills! We have a location where people park and block our driveway A LOT. It is very frustrating to me and Im SURE Im known down at the local precinct as an EDP(Emotionally Disturbed Person)! Once we got the car ticketed, I called a Hook & Go competitor who told me he couldnt hook it because there was a car parked in front of it. Duh! You know, Ray has the equipment and skill to slide that Hyundai SantaFe sideways a few, then hooked and impounded no worse for the wear. Thanks guys. See you next time.

Ariel Moree

For Fathers Day weekend I flew in from Texas to spend some time with my family in New York. Sadly, on the way from the airport we caught a flat tire. We were able to get out of the highway safely and immediately we called Hook & Go Towing Service. The dispatcher was polite and professional. The driver that had arrived was courteous and helpful. He changed the flat tire for us and within no time we were back on our way. Thanks again to Hook & Go Towing Service I would recommend you to anyone !

Jason Ramkishun

Hook and go towing is amazing. The first time i used them i just randomly called them cause i found there number online. My first experience was amazing. Ray is absolutely great. I had to use them again a couple nights ago when my rear end broke. Ray was litetally there in under 2 minutes and had my truck up and ready to go in seconds. Timing and price is always great. If i ever need a tow again i will be definitely giving them my business.

Cynthia Dones

Two days ago my muffler fell off and I was stuck on 86Th street, I called Hook & Go Towing and they were there in less then 15 minutes. Ray is professional, reliable and personable. He was extremely helpful and compassionate given the fact that I was with both my children. I would definitely call Hook and go Towing again if I get stuck and I will recommend him to my friends!

BK Moto

Very fast, responsive and friendly. They took utmost care to make sure the motorcycle fit on their lift and got to the destination with careful driving. Wish they had motorcycle specific tow trucks though- would make everything faster and safer.

Natanael Quinones

awesome service, got stuck in Brooklyn NY and they arrived right away, took me to the local mechanic and took me to the hotel where I was staying, they didnt have to do all that, kind and friendly and super helpful, hook and go hooked me up

Marc G

FAST FAST FAST! I called when the cops put the ticket on the windshield of the car blocking my driveway and they said 35 mins, in 25 minutes they were there. Polite, professional, took pictures of all of it and my driveway was unblocked.

mark detzler

Hi, we wanted to say thank you to Ray who drove all the way to Trumbull from new York on a Friday night to bring us a replacement hire car after ours cut out on the highway. Thanks Ray, youre a star!

itzy lebowitz

Very rude service was involved in a accident the guy on the phone was very nasty try to rip me off with a yard fee which its not allowed to charge had to call the police and I filed a complaint by 311

ShiRley Li

Excellent service! Fast! A vehicle blocked my driveway at the middle of the night during a snowstorm. After the cops ticket the vehicle, I called and the guy came in 25mins. Highly recommended.

JoAnna Pirkle

Was blocked out of my driveway, called and they were there within 20 mins, hooked and gone. Very courteous and fast service...cant ask for more than that!

Gwendolyn J

The service was efficient and timely. I would recommend this company to anyone that has a blocked driveway. Thank You very much for your service.

Jordan Bradley

The driver could not be nicer, He helped me push my car a long way up hill out of a garage. I cant recommend him or his company enough.

Jade Ppo

I used this towing company and they were fair in price, on time and professional. I will definitely use they again.

nicholas rodriguez

On time an great price an good customer service

Tom JZ

Very fast service for blocked driveway. Thx

Positive D

35 mins got the car and drop it off fast!