Address: | 2699 Nostrand Ave, Brooklyn, NY 11210, USA |
Phone: | +1 800-561-6234 |
Site: | plazaautomall.com |
Rating: | 1 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–5PM 8AM–1PM |
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Gordon Hui
I rarely write reviews however this place is so horrible, people need to be warned. DO NOT BRING YOUR CAR HERE FOR BODY WORK. Their staff is very unprofessional. they make promises to have body work done at a specific time and never hold up their end. Your car will suffer more damage being repaired here. Recently I start to have problems with my AC and I took it to another mechanic to have it looked at to see what the issue was. I was informed that my condenser was bent and leaking from multiple places. I was told that the damage done to my condenser was secondary to an accident. I have an invoice from my insurance company that indicates my condenser was replaced after the accident. Since I have not been in another accident, it didnt make sense for my condenser to be in that shape. I called them to discuss with them. Again unprofessional and refuses to admit, they took money for work they did not perform. And they would no reimburse me. If you want to be robbed of your money and have a car that will have an issue down the line because of shady repair work, this is the place you want to go to. I would not trust this place to provide good customer service or reputable work. In addition to this issue, they messed up the paint job on the car and did not do my detail. They said I would have to leave the car there another month to get those done. This was after keeping my car 2 months over the estimated work time. HORRIBLE HORRIBLE PLACE. Use it at your own risk. If I could award negative stars I would (-5 stars)
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Anonymous User
place is scam! THey say that they are dealer but get there work done from beverly hill collision on coney island. They charged my insurance for new part but repair the old parts. When I show the signs of repair they became very aggressive toward me. I complaint to the isurance, they said it is not a shop they recommend so they cant do anything for me. PLEASE BE AWARE OF THERE SCAM because they have RENTAL business also they will keep your car for 9 or 10 day so there rental car get some business. THEY DON"T DO THE WORK BUT CHARGE YOU FOR IT!
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Roberta Gaskin
Long wait but they have great customer service.