U-Pack

414 Maspeth Ave, Brooklyn, NY 11211, USA

Address:	414 Maspeth Ave, Brooklyn, NY 11211, USA
Phone:	+1 844-611-4582
Site:	upack.com
Rating:	4.4

Location

Photos 19

Reviews 8

Gabriel Lubiner

Spoke to the delivery company yesterday and gave them all the information. Told them it is a retail store that is currently under construction with huge windows with "coming soon" signs in the windows. The delivery was supposed to be from 12noon to 3pm today. At 3:30 I called to ask where the delivery was. They told me the driver could not find the space. I asked them if they bothered to tell the driver the information I gave them the day before. They became belligerent and hung up on me. I called back and they put me on hold then hung up again. Finally got ahold of a dispatcher who said that he was confused and didnt undertand. This has got to be the absolute worst delivery experience I have ever encountered.

Maddie Anderson

Moved from Brooklyn, NY to Nashville, TN and U-Pack had the best price and shockingly great customer service. I had to call multiple times to update my loading date and each person I talked to was so nice and helpful. They helped me come up with different options when we ran into roadblocks loading the trailer in Brooklyn. I loaded the trailer late at night on a Monday and they sent it out that night. By the next morning, I had tracked it to Pittsburg. I paid to guarantee my things would be ready for me to pick up on Friday and they called Thursday to let me know they had arrived. Everything went very smoothly. I would absolutely use U-Pack again.

Jilliann Grant

I had a very seamless move from Brooklyn, NY to Montreal, Quebec. They answered all my questions regarding the move, even about hidden fees (which there were none). My bill came to exactly what I thought it would. I was only charged for the space used and for the customs papers going across the border. Pickup and drop off were on time. Im a young female and was moving by myself. The driver even helped me unpack my belongings even though they are not expected to help you. Great service I would use them again.

Chelsea Ferriday

U-Pack was great. I didnt end up using them because I went with a furnished place. But I appreciated the quote - less than half a full-service mover even for a Canada to US move, how easy they made it, that I could cancel via email. I had a charge by Moving Staffers (the labor company they can connect you with), but Moving Staffers was apologetic and issued an immediate refund as soon as I made them aware. That counts a lot in my books.

Shmuel Fromowitz

This is a great way to move, especially for a long distance move. It was much cheaper than hiring movers, our things got there right away and we felt secure that our things would arrive safely knowing that there is no unloading and reloading.

CV Cowell

Amazing service. Low cost moving option. Natalia was an absolute doll even with all the MANY last minute changes I made... This is the best alternative to those overpriced moving companies. Id recommend U-Pack to any and everyone!

Alejandro M

The whole process of moving our things from NYC to Orlando, FL was smooth for us. Thanks.

Janks H

Have all good things to say: Professional, Courteous, Prompt, and Helpful.