Address: | 785 Elmwood Ave, Buffalo, NY 14222, USA |
Phone: | +1 716-886-1480 |
Rating: | 3 |
Working: | 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM |
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Christine H.
Machines constantly break down and they expect customers to remember which machines use to be out of order. One girl that works here always wants to start inappropriate conversations with me and gives me excuse after excuse for everything from trying to get me out of here by 10pm (the place closes at 11) to my clothes ripping from the wash machines. Every time I explain to her that I need my money back and for her to call her maanger it would escalate to her yelling at me and/or crying resulting in no refund and manager taking the out of order sign off the machine. Just this week I used a $4.75 machine where no water dispensed until the final rinse cycle with 9 minutes left. Apparently that machine dispenses water slowly in the cold setting. So I did not get a refund because she didnt smell soap left in my clothes. Ive had many complaints to other employees and manager, but nothing gets fixed or refunded for damages. Needless to say, horrible cheap owner and mainly one horrible employee that unfortunately works most nights. I really wish there is a better laundry matt around te corner from my house.
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Phil M
The lady working there had 5 of the good dryers full of dry clothes with their tags on them. I asked her if i could put them in a basket to use the dryers. she said it would be a minute and then emptied two dryers. I used four of the dryers and some of the others from my four washing machines i used. She freaked out when she saw i used them and started swearing at me calling me a mfer mutiple times. She screamed at the top of her lungs slamming doors and machines cussing at me repeatedly until i left with my clothes not completely dry. I will never go here again, there staff is psychotic, there machines do not work and i have never been verbally harassed like that before. The place is a dump.
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Robert Caruso
Every piece of equiptment in the Laundromat is New. There are plenty of large machines and Even a wash and fold service if you do not have time to do it yourself! The place is clean and the staff are friendly and helpful. An all around Great Laundromat.
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Kevin Carney
I dont know what other people are talking about when they say that this place is dirty... Its the cleanest laundry matt Ive been to. My girlfriend and I sometimes come here and its always been fine.
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Dave badger
Honestly the worst laundromat Ive ever been to. Its dirty, they loose your clothes and the owner could care less. Save yourself the trouble and go somewhere else.
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Michaela Feeney
Great services with the wash and fold, it saves me so much time and its very affordable. Staff and owner are great. I Highly recommend Village Laundry!!
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Nicki Pie
Horrible, the girl stole my jeans and management did nothing
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Rachel Rivera
Super friendly staff and free Wi-Fi is always a plus
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Kristopher Kacynski
Clean, affordable, great staff!
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Zoe Greenberg
Affordable laundry