Address: | 321 Westbury Ave, Carle Place, NY 11514, USA |
Phone: | +1 516-333-0007 |
Site: | install-a-lock.net |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed |
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Robert smolen
I cant believe people have given this company positive reviews. I used this company to change the locks on my new home in Carle Place. Since I was not living in the home, I scheduled a specific time for them to come and do the work. I was running early for my appointment so I passed by the office to see if they could come earlier and to also see if they had something else I needed. The locksmith was eating his breakfast and appeared in no rush to get to my house. He told me as soon as he was done he would meet me there. He ended up getting to my house an hour and a half late. So much for making an appointment.... He then had to return to the office before he could finish my job and disappeared for about an hour...In the mean time, I grew tired of waiting and left my wife at the house while I went and picked up something from Lowes. Murphys Law, the guy came back and finished the job literally 5 minutes before I made it back. My wife called me up and said the guy is waiting to get paid and is annoyed that I wasnt there. I came back to the house and the locksmith asked me if I was paying with cash or check. I told him I prefer to use my credit card. At this point he got angry and said if he knew I was paying with credit card he wouldnt have waited the 5 minutes for me to return and I could have called the office. Now the gloves came off, and I sarcastically apologized about him having to wait and thanked him for showing up an hour and a half late and then disappearing for an hour... he stormed out of my home. Later I did get a call from the office, ( they wanted to get paid) I complained about their tardiness and their locksmiths attitude, he apologized but was more then happy to take my credit card info and charge me the more then $200 bucks to change 2 locks.... well the story doesnt end there. The locks their genius locksmith changed stopped opening with the keys they gave me after a week. I scheduled another appointment, they ended up cancelling on me last minute saying they were stuck doing another job and we rescheduled.... they then ended up showing up late for the rescheduled appointment. This was my first home purchased, and I made the mistake of thinking that a local locksmith would be more then happy to try and establish a good relationship with a new neighbor. Stay away from this company, they overcharge and have no respect for their clients schedule.
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Elliott Epstein
I just closed on my new home and it was time to change all the locks and make copies of all the keys for my Family. I called around and was surprised about how much that was going to cost. I asked a friend who bought his home and needed the same service a couple of years ago. He said I should Google Install A Lock. I am Very Happy I did. His quote was the lowest I heard so Far, and he got the job done same day. The locksmith was friendly and Professional. The work was flawless and every key worked. I would highly recommend them!
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Chris Snow
I have used this locksmith for my building on 251 Post Ave in Westbury for nearly ten years. Aside from changing out locks for my tenants they have replaced security doors and installed "soft close" doors for my bathrooms. Every time I call them they are on time and reasonably priced - and the work is done correctly - keys work and fit perfectly. Gerry, the owner, is honest and fair - and very professional. I highly recommend this locksmith!
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Andrew Weber
I just moved into a new residence. I have 2 young children so security and safety are a top priority for us. I called Install-a-lock to secure the place. Jerry the owner came over and installed dependable locks for the front and back doors. He also installed a fire proof safe. Jerrys recommendations fit our familys situation. I would highly recommend their services.
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Jeff Behounek
I had an emergency and needed a new set of keys made asap. The owner was closing for the day when I pulled up. He reopened the doors for me and had the key set made in 5 minutes. The owner was an awesome and friendly guy and I will definitely return whenever I need this type of service again. Thanks for the help!
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Anonymous User
Have used Jerry since I started my business and he has been with us every since. Super professional, Always on time, always gives a fair price, and most importantly does quality work. I would absolutely recommend him to anybody that needs any lock work. Honest business man that is a pleasure to deal with.
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shadna labinjo
They are excellent. Jerry and Jimmy were very nice and they are complete experts at what they do. Jerry gave me a new lock and key for my storm door in a matter of minutes and he also gave me some great suggestions for the future. I highly recommend them to everyone. Please give them a call.
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Anonymous User
Broken tumbler on a Saturday...Jerry arrived within 10 minutes. He explained the issue clearly and resolved my problem in a short period of time. Jerry has an engaging personality and was thorough in detailing the common problems with locks. Highly recommend.
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Edward Correia
Replaced my Cherokee ignition cylinder. Came right to my office and completed the job in about 15 minutes. Fast, super-friendly service at a fair price. I would recommend Install A Lock to anyone needing expert lock service. Thank you Jerry!
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Yael Shayne
Great service before the visit as well as during. Staff were polite, got back to me in a timely manner, appointment within the hours they said and Jerry the locksmith was super competent and a great trouble shooter. Highly recommend.
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chris carter
Definitely the best emergency install locksmith in carle place New York.You guyz are very professional and efficient and totally beyond everything.Exact type of lock i was seeking with a neat installation... Thank u im happy :)
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mark green
Emergency locksmith is awesome and the best in carle place NY,It is the first and only company I would use it again,very friendly and quick and charged me exactly what was quoted over the phone.
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Jason Birriel
Excellent service! My keys were quickly. Jerry is very personable and represents the kind of small business service that more stores should have. Prices are fair and reasonable as well.
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Amanda Noble
Jerry was great, he solved my problem and suggested a way to save me money! He was knowledgeable and friendly and did it all quickly. Highly recommended.
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Gregor Industries
After having my keyless car fob lost by the valet, Jerry was able to get me up and running. Thanks for ariving so quickly on a Saturday night. Bob.
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Anonymous User
I have used them frequently. Excellent service. Honest and professional staff. I highly recommend them.
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Emily M
Fast Service with a ton of experience. The owner (Jerry) was very helpful. I would use them again
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Anonymous User
Professional people. Great service. No damage to my door or locks. Highly recommended.
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Chloe Duanshi
Fantastic customer service. Jerry is wonderful to work with. Highly recommended!
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Tyler Ramos
Wonderful experience happy with my results and service
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Anonymous User
excellent service
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Nik Jajac
Great lock smith