Address: | 50 Livingstone Ave, Dobbs Ferry, NY 10522, USA |
Phone: | +1 914-478-0944 |
Site: | newyorksportsclubs.com |
Rating: | 3.6 |
Working: | 7AM–7PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 7AM–7PM 7AM–7PM |
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Lana Lagoon
I joined at the end of 2015 because NYSC offers a variety of classes as well as weights&cardio machines. I really wanted to be able to take YOGA classes...and end my membership with YogaWorks. Unfortunately, the teachers and the room do not compare with YW. Its used for everything! Theres no "floating" floor for safely of our ankles and shins, etc...when jumping, doing Zumba, etc. Shin split Heaven! But, I did discover something I thought I would never, ever want to do: Cycling/Spinning. I experimented with various teachers and landed on Dorian Pascoe as my #1 Fave. Shes incredible! So, I started taking her class 2x/week...learning how to spin safely...how to challenge myself...so many wonderful lessons. As I got stronger and more adept at spinning,, I added another class. And, another. Im hooked. So many teachers I like. Long-time spinners yearn for new bikes as the current ones are acting funky after so many "miles". Some are leaving to go to the new "J" in Tarrytown...because they offer the newest, best bikes...+ a bigger more accessible pool, wider lanes and more...and a dedicated, clean, "take your shoes off before entering" Yoga room (with certified teachers and new, clean props). I am happy at NYSC, I enjoy the relaxed atmosphere where working out vigorously and regularly is not a fashion show! Gotta admit, though, the Trial Week at "J" is very tempting...at least to see for myself. Lastly, your Front Desk hiring of Melinda was brilliant!!! She gives NYSC a great vibe! Shes fun, friendly, efficient, knowledgeable, helpful...gee, she can even fix mechanics/electronics! Melinda knows everybodys name...is a step ahead of us with towels, knowing what classes we like and having the cards at hand...and she smiles...and says GOODBYE to us when we leave. Melinda is outstanding! Thanks for asking.
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Noah Kornblum
Absolutely terrible management. Do not give them your credit card information, once they have it they will charge you forever! Ive been trying to cancel my membership for months but the charges just keep on showing up. I have had to dispute these with AMEX twice now, and the first time the gym lied about the information they supplied to AMEX. I joined this gym years ago and together with my wife probable spent $40K as we both had high volume personal training session programs. The trainers Ive worked with were excellent, but poorly treated by management, which keeps changing for the worse. The club has become dirty and is decaying. There is no efforts to fix repairs like leaks and water stains, broken showers, pool issues that lead to multiple day closures repeatedly. Much of the equipment is broken...no towels available. The real horrible part is the poor management which seems to go all the way to the top at the corporate level...sad really. You will regret joining this gym...please save your money and find a better place...youll thank me later...also, major construction project on site translates into no parking ever available and long waits just to park even on the off site parking...I wish I could rate zero stars...I feel sorry for the personal trainers honesty, as the ones I have come to know are caring and knowledgeable and enthusiastic...their work environment is toxic and its from horrible dishonest management from the top most level down.
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M. Sharp
Its not the newest, or slickest of facilities, but it gets the job done. They added wi-fi, but its garbage. You cant stream music or videos, so dont bother. With the exception of a few trainers, I feel like the staff is mostly checked out. The cleaning staff seem more friendly and conscientious. Still, I go to workout and mind my business, and for the number of users, there is generally ample room and equipment. My small complaint is that they keep moving the position of the olympic benches, each time worse for both movement around them, and lifting experience. Until today, though, I really didnt care about any of that, I just want to workout. Today, however, my experience took a total nosedive. I was verbally abused by a "manager" (Eileen Toledo-Ortiz) at the facility, because THEY made a mistake on my membership, and wont be accountable. I dont see how this woman has any business being in any kind of managerial position, or customer interface at all. I dont care whats going on, you never scream and physically threaten a customer. It was really gross. I feel like its all about the sales there. Like working out at a used car lot, which is not what I thought I was paying for.
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Bobbi Bumkin
Wish I could rate it a minus 1. Dobbs Ferry is the worst NYSC ever. The pool is never enforced about showers pre-swim and swim caps. The classes are over crowded. Equipment is never wiped down. Oh and the parking. Employees do not park in employee lot, so members have to park in the open lot. No towels anymore. Soap not filled in showers. And the kids in the pool make it more like a community center than a sports club. The locker room is a disaster. How does a place like this stay in business? Management is not responsive. The person at the desk will not give an email of the manager. They charge to cancel, but Im out of here this summer. I think management has decided this club doesnt matter. DISASTER -- BAD -- TERRIBLE -- REALLY BAD - PUTRID - SMELLY -- POOR - AWFUL.
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Randy G
Kind, Courteous front desk staff. Madelina at the front desk is a perfect example of exemplary customer service. She always brings a smile to my face in the morning. She should be commended. The gym has good lighting, a great selection of cardio and weight training equipment as well. The personal training staff is friendly as well. James in particular is a kind, caring and positive personal trainer. I would highly recommend him. I will be joining this gym because of the great front desk staff, trainers and overall shape of the gym for the price point. It is not as clean as Equinox, but you are also paying 100 dollars less a month as a member. So I think it is more then adequate. Its a great value and can be cancelled at anytime.
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syd peterson
Wish it was better. This club has become a filthy pit and more a community playground than a sports club. The locker rooms are filthy, the staff doesnt care. You join, you pay, and every month it gets worse. The kids parties have become a major revenue source, so you will often find them all over the club and in the pool. The pool lanes are narrow, and all but one are often closed because of swim lessons. If you are thinking of joining, check out the club around 6P or on weekends. Oh yeh, the room where you take classes is never clean -- even instructors and teachers joke about how filthy and dirty this club is. There is another club opening soon -- cant wait to blow out of this pit. $75/month is a ripoff.
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Justin Buchicchio
Just made a move to Ossining NY, attempted to transfer my home gym of Dobbs Ferry over to there. I was told from the staff of Ossining that they would charge a processing fee of $24.99 for me to switch or I could go to my home gym and switch for no cost. I go into this dobbs ferry gym location and speak with the manager here about this fee. But instead, I mention a fee of $50. The supposed MANAGER says that "its actually $49.99 for the transfer fee". She not only was about to take extra money from me, but she even went as far as changing my stated $50 to $49.99! I questioned the price and she said "thats what its always been". Canceled my membership completely on the spot.