Binding Price Moving

Reviews 3

JU

Juanetta Asare-Wassow

DO NOT USE: Binding Price Movers = Fraud. This company does not appear to be legitimate. All the information they provided are inaccurate, they are liars and have very poor customer service. I had contracted them for a move from New York, 10037 to McAllen TX, 78501 for a total cost of $1,623. We had a contract and I signed with a deposit of $100.00. My items from a one bedroom apartment was picked up on April 28th 2016. I did not have a specific delivery address so I told the pick-up guys that I would provide one when I get to Texas. The pick-up guys said they needed to put a date so they will write down 25th of May, how ever I could call and change when I get to Texas. I arrived in within 2 days of my pick up date. On pick-up, I paid half of my remaining balance in the amount of $761.50.I got to Texas on the 30th of April 2016. The rep named Edward Halman was the one whom I was communicating with and signed my contract with (He said my items would be delivered within 5-7days once I called them to bring the stuff. On 9th of May 2016, I called Edward to deliver my stuff and at that point he told me to give him some days whiles he finds out the dispatch date. He did not call me back. The next day I called him again and he said he was still unsure and that he will get back to me. I called him a third time and I spoke with the dispatch person I believe his name is Eric. The gentleman named Eric at that point told me that they cannot deliver my items. I called Edward back and he started disrespecting me telling me that he is not responsible for my items and that I have to pay more money if I wanted the items delivered or he will have to refund my money. And when I pay more money as he is requesting, he still cannot guarantee delivery of my items until 21days after the 25th of May. I then asked him to bring my stuff to San Antonio and I would meet them and pick up the items. He then told me that their truck was broken down and he wasnt sure when it would be fixed. This communication had been going on for two weeks. On May 19th 2016 I finally found a new company that was willing to get my stuff from Binding price movers and bring them to me in McAllen Tx. I called Binding price to get my stuff and Edwards said he had no idea where my stuff was stored. I became very frustrated at that point and told him that I would report their business to the Better Business Bureau ( I also send them two emails which they never responded to). Another employing called Herbert spoke with me and said he knew where my items were and gave me an address of 183th street & Hillside ave in Jamaica Queens. We scheduled to have a pick-up on Sunday May 22nd 2016 between 8-10am. On arrival to the address above, we realized that it was an un-gated, unsecured parking lot. There was no storage facility. There were several trucks (which probably contain other peoples items). There was no one to give us access to my items. My new moving company with me on facetime and my cousin waited from 8am till 10:30am and someone finally came after several un-responded phone calls to Binding price movers. When the individual arrived, my items were still in the same yellow truck that Binding price movers had used to pick up my stuff on April 28th 2016. They never unloaded the items. The company promised to keep my items in storage for up to one month free pending my address. But they had no storage facility and they were using the truck in the un-gated, unsecured parking lot as storage. I am waiting for them to refund my full amount of $861.50 and I will still report them o the Better Business bureau

ZH

Zhongjin Lu

I would give it zero star if it is allowed. I ordered the service in May for a move from New York City to Athens, Georgia. The final delivery was on 7/18/2014. In a word, it is deplorable service. The original estimate was around $2500, and we ended up paying more than $3000 for horrible service. While the pick-up service was on par with my expectation with additional charge about $200 (not including the tip. The movers are rude, unsatisfied with my original tip saying that the company only pays them very little), I am totally disappointed by the delivery service, which makes me feel totally ripped of. The truck came to the front gate of my apt complex at Athens on a Friday afternoon around 5pm. The mover Patrick checked access to my apt, and concluded that the truck cant come in and I need to pay an additional fee $250 (later I was informed by the community that similar trucks come to my community every month). The mover P then asked me to pick up a U-haul and pay for it. Fraud No.1: Since I paid the additional $250, what service am I getting if I still need to get the U-haul and pay for it?. But that is fine, I want to get my furniture assp so my family can rest before dinner. When I got the U-haul truck back (2 miles away, it took only 20 minutes), the truck was gone! Fraud No.2: The driver drove away without even notifying me! Now I was sitting in the U-haul right in front of my apt complex with my furniture gone, frustrated! It turned out that the driver drove the truck to the motel he stayed!!! And then the driver demanded me, the client who paid for the delivery service and the additional fee, to pick it up. Further, he demanded me to pay the remaining balance before I check off the item list! He threatened that if I argue with me about this, he would either raise the price more or refuse to give me the furniture today. I have never heard of such horrible service, and I cant believe that they get good yelp review (though only one). I then called the companys headquarter many times, and the officer told me that they have no control whatsoever, ZERO customer service, and said the only way is to obey the driver. We ended up going 30 miles in the U-Haul I rented to pick up my furniture from the motel (needed two trips since the only available U-haul was too small) and the move was finally done at midnight with my wife and baby waiting (well past the promised 3-5pm delivery time). Eventually, I not only paid for the $250 for nothing, I also paid the movers $100 in tip since they work very late (12AM) to get my stuffs in. On top of that, I paid more than $100 for the U-haul miles and gas. In a word, stay away from this company if you want hassle free moving service.

FA

Favi Rosenwasser

Ok, I beg u all that are reading this NOT to book them! they are the worst movers ever!! They broke my intalian master bedroom furniture, a couple of dishes that were packed extremely carefully specially wrote one the box FRAGILE in big red marker... they broker are rowenta steamer, scarched our washer and drying machine ... I had to work for hours with goo gone to get that tape off!! Of and in not done they broke a mirror !!! Arrived much later then scheduled and overcharged us bcs it was at the end of the month..... and noww are trying to contact them for some service and NOTHING they tell u they are going to call u back and they never do soo..... I declined the charge on my cc but the lost we suffered is a fraction of that money.... PLEASE STAY AWAY!!!

Other organizations