Diamond Car Wash And Lube

324 Halstead Ave, Mamaroneck, NY 10543, USA

Address:	324 Halstead Ave, Mamaroneck, NY 10543, USA
Phone:	+1 914-777-9274
Rating:	3.9

Location

Photos 45

Reviews 27

Lucian

Absolutely horrible customer treatment and service. Just a couple of hours ago my Father took my Chevrolet Avalanche for a regular oil change as I needed the car for work. They then ignored the request and put synthetic. My Father was quick to notice this and politely asked for them to change it. Instead of changing it they started to get irritated and began to scream at him for not supposedly not specifying what he wanted. So my father called me about the situation I then began to speak calmly to them asking if they could please change it. They began to yell and get agitated at me as well. I would not recommend this establishment as they do not respect their customers nor do they put effort into their job. Many times in the past I have come here for a wash and always found spots that were still unwashed. Overall horrible treatment to customers is unappreciated by most everyone and I suggest you spend your money somewhere in which they will do the correct job.

Donald Caster

So my daughter says to me should an oil change cost 103 dollars? They told her that as a standard part of the oil change they have to change a number of filters and hers were so dirty as to make it imperative. These are cabin filter and engine air filter. The car had been serviced for the same thing 3300 miles earlier. When I challenged them on it later they told me that since my daughter was not there to confront she lies. Actions speak louder than words. I have used them and sent friends and family there since 1992. Having met the current staff this way I will never use them again and ask all others to think before they support their business any longer.

Anonymous User

I highly recommend going to this place. If you get your oil changed they give you a free car wash. Not just the outside through the automated thing. They buff it, shine the hub caps, and vacuum the inside. Afterward my car looked amazing. The best part is the wash is FREE with an oil change. So i got the $45 oil change (high mileage) and the wash was completely free. This wash alone would cost between 80-100 dollars at Splash.

Alex Fung

They get the oil change done quickly and well.. they will try to up charge you on a $50 air filter that is a $10 service... Also the car wash does a pretty good job, but they were kinda lazy about getting the soap out of the flat bed of my truck... nothing that would make me go to another oil change/car wash joint... but not highly recommending it as well...

Anonymous User

I got an oil change (Or so I thought I did) and two days later the sensor in car went off saying I needed an oil change. The sensor goes off when the oil is dirty and needs to be changed. Clearly they didnt even change my oil and charged me $40 to do nothing. Dont go to this place it is a total scam!!!!!!!!

Mindy Brown

Always Polite, Efficient service. I get the service or product i pay for; never had any problems. I would like to see the Free Car Wash Coupons given on the oil changes, to allow more than one week time to use. Why did you change that?

Ruben Gonzalez

A clean and friendly place that also does minor Services on your car. My only complaint is at the end of the wash your vehicle (mine is an SUV) is on a ramp and when you put it in drive it feels as if the transmission is going to break.

Anonymous User

Was almost scared away by these reviews. Not the best customer service experience I have ever had but a nice fast oil change and car wash at a good price. Other reviews must be from the local garages losing business to these guys.

Chris Przyborowski

This place is terrible! They always tried to up-sell me on the more expensive wash and I have noticed scratches on my bumpers. And now they left a big scratch on the inside of my windshield. Avaiod this car wash!

Gerson López

The worst service ever. Manager very aggressive, no customer service politics. Stay away this place, car is always dirty after carwash and oil change worse. Not recommend.

Andrew Figueroa

Pricey for an oil change when Im supplying my own filter and they try to sell and convince you things need replacing when they really dont.

Erin Jackson

Wont find a place better than this! Amazing super wash. You are in and out within 10 minutes. Great service! I highly recommend.

Victoria Babic

Never had any problems with this place. Been coming here since they opened years ago. Oil change and wash is very convenient.

Adam Leader

Seemed fine but nothing special to me. Pricy for what is but convenient to town and train station.

Dani Costa

Car wash scratched my passenger side windows so much! Very upsetting. Very deep scratches.

Juan Suarez

Always busy, they clean my car really good, except 2 days ago the windows are still dirty