Superior Auto & Collision Center

Address:	2106 NY-208, Montgomery, NY 12549, USA
Phone:	+1 845-457-5500
Rating:	4.4

Location

Photos 2

Reviews 9

Mickey Martin

In the past five months Ive had two incidents that caused enough damage to my vehicle to need body work. I have a 2011 BMW 335i and BMW dealers do not do body work so I had to look for a shop via my Insurance plans trusted auto body shops. The first time I needed repair to my roof/sunroof due to a child throwing a river rock in the air and it landing on my car. I selected IFM systems in Bedford Hills, NY. Frankly, the customer service there was horrendous. I was told that I would recieve a call when my car was complete, never happened. I called multiple times and left messages with the receptionist for the manager. When I finally talked to the manager he tried to dismiss me as if he had returned my calls which was laughable. The repair work was good, however, they did a terrible job cleaning up all the handprints on my interior that they had to remove. The second time I used Superior Auto & Collision Center. From the time I called to make the appointment until the time that I picked up my car from them it was classy customer service! They conducted an inspection with me, immediately following I recieved a phone call with an estimate and possible appointment dates. I selected an appointment date and they also have a representative from Enterprise Rental Cars on site to provide a car ON SITE. No hassle. Upon drop off of my car for repairs I was given a time frame for completion and 2 days later on the day I was told the work would be complete I recieved a call stating that my car was finished. I arrived to pick up my vehicle and they had detailed the outside AND inside of the vehicle and it looked brand new. I was extremely pleased with the body work and how much care that they took in handling my vehicle and me as the customer. I highly recommend Superior Auto & Collision Center due to my experience there!

Danielle Burns

The people here are amazing! When Edward assessed the damage on my car he was very thorough and was patient with all the questions I had. The time it took to complete the repairs seemed like a blink of an eye, they keep you updated with how its going as well. They have Enterpise on site making very convenient to get into another vehicle. These guys go above and beyond to make sure you are 100% happy before you leave with your repaired vehicle. I will definitely be coming back for any future repairs I may need!

Anthony Kordziel

Walked in and got attitude from the reception lady because they were "slammed" (I was the only person there). Asked if I could get an estimate to have a bumper repainted and was given a hard time because I said I would pay out of pocket instead of using insurance. I was told I needed to schedule an appointment and come back another day. Advertise a "free" estimate, but require a deposit that you only get back if they do the work. Wasted a half hour drive out of my way to go here.

Dillon Loupe

I purchased a Ford Taurus 03 here back in march of 2016. At first there was a lot of problems with the vehicle but its an older used car and I couldnt expect perfection. This car has ran me better then any vehicle Ive owned before. Only replacements needed so far was just wear and tear items. I will most likely purchase my next vehicle from you guys when the time comes. But until then, thank you for the great car.

Susan La Forge

Having several vehicles in my household, we always seem to need some sort of automotive repair. Hitting a deer, scratches and dents, broken spoilers and more. We always take our vehicles to Superior Auto and Collision. They are fabulous and our vehicles always come back in perfect condition thanks to Mike and Sherry and their fabulous team of experts !!

Mike G

i have had such bad experiences with shops down in the city. sure enough, i moved upstate and had my first claim. the people here are incredible, and the car looks like nothing ever happened! thank you

Wesley Love

Very high quality work, extremely customer friendly, and professional. I recommend them to all my friends. No one has been disappointed.

Valentin Dzhegurov

Outstanding service and work. Prices are much more reasonable than other shops

barbie echols gunter

It made my life easier after an accident.