Address: | 92 Rockdale Ave, New Rochelle, NY 10801, USA |
Phone: | +1 914-235-4200 |
Rating: | 4.1 |
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Paul George
Unlike the other reviewers, my experience with CC Auto Repair was negative. When we went to the local dealership because of car engine problems, the techs suggested that we trade the car in and buy a new one since it was getting old. We took the car to CC Auto Repair, and the mechanic said that it would cost $600 to fix up the car, that they would maintain it for us, and that it shouldnt cost too much more than that. Two months later the engine overheated. When we took it to CC Auto Repair to determine what the problem was, they noted that they would need to make $700 repairs. Since we had JUST spent $600 at the same shop, we wanted to get a second opinion before doing anything else. When we got our car back, they charged us $60 just for taking a look at the car. We then took our car to a different shop and got everything fixed for $250 (compared to the $700 quote from CC Auto Repair). TL;DR - CC Auto Repair charged us more than two times what a different store charged us for the same repairs.
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Jomer Belisario
Never wrote a review until now because this deserves it. These guys went above and beyond the call of duty and gave me a customer experience all auto shops should strive for. My car overheated on the freeway badly and so after a frustrating experience with the local Nissan dealership, I brought my car to CC Auto Repair after doing a Google search with my phone. Not only did CC Auto Repair save me over $1000, they fed me lunch while I was there. This is a family run business and the owner is a good guy who really is looking out for the welfare of his customers and not just about the money. I was a little nervous bringing it in to a local mechanic at first because of all the horror stories I heard about mechanics overcharging people on purpose. But after my experience with CC Auto Repair, I will make sure to bring my car to guys like them more often. A+++.
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Max C.
AAA tow by this shop brought me there, theyre polite but a simple job of finding missing vw half-axle bolts ($50-60) was delayed 2 days and upsold to replacement of the half axle at a rip off price of $500+ (aftermarket axle itself cost is $60-80, in worst case $120 - their axle stated $225, time to replace it is less than 1 hour - I did it before and was fitting $200 bill but it wasnt necessary, existing axle worked well for about a year but c&c said its "not fitting") Some weird items such as 6 "clamps" were added to the bill - axle comes with 2 but not 6 rubber boot clamps installed - but they charged it for extra $60 - I was too stressed by the car breakdown to fight for sanity of the bill, and they took advantage of me being away from home. AAA phone support said they have no way to affect how shops mark up their prices.
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Anonymous User
We were driving thru New Rock when our car died. Called AAA and 30 mins later C&C arrived. They towed the car and we hopped on the train home (twas Sunday night). Called on Monday and they explained alternator was dead, which fit our diagnoses of the problem. We checked the price with our local repair guy, and he confirmed parts and labor costs were right on. The excellent service kicked in next, when I was unable to pick up the car and they drove it up to my office in White Plains! I even missed their call letting me know they were downstairs, so they parked the car and fed the meter until I was able to pick it up. A class act. So even tho I never even met anyone but the tow guy, they towed my car, fixed it right, charged a fair rate, and dropped it off for me. A great experience all around.
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Mona Temchin
Great place, worth its weight in gold. Id nearly given up trying to find a good and honest mechanic in the NY City area. Well this place is. Well worth the 16 mile drive from NY. They did a great job for me. Pep Boys had failed me on my NY State inspection without explaining why and told me I needed to get my transmission rebuilt immediately. Nick got me through the inspection (he fixed the check engine light that was causing the failure) and told me that while the transmission would probably have to be rebuilt eventually it didnt have to be done immediately. He was friendly and patiently explained everything to me. And he only charged me the price of the inspection. CC has won me as a loyal customer.
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Tina Denise
Its hard to find a trustworthy mechanic who is not trying to drain your pockets... I live in Manhattan but when work is needed, I will travel to them in New Rochelle before even thinking about going to the dealership. No matter how great the expense seems or if part costed on $5, I trust them. Every issue my car had was successful addressed. Also, they are great at recommending you to other mechanics if you need it... (ii window replacements, detailing services, etc.) My sister and I are so grateful that C&C Auto exists.
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Anonymous User
On a Friday afternoon, I was on my way to MA when my car broke down in New Rochelle. I called AAA and the car was towed in ~50 minutes to C&C. They repaired the alternator & water pump for a good price. They called me the day after I picked up the car to confirm that all was still ok. The only reason that I didnt give them 5 stars was that I wish that they would have called me to check in regarding the progress. I had to call them. I would recommend this shop.
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Anonymous User
What a great place run by a really friendly family (and their dog). My car started overheating on I-95. I looked up shops in the New Rochelle area and just limped to C&C after seeing a couple of positive reviews. I had to sit and wait for them to diagnose the problem and they fixed it there and then with no fuss. Highly recommended.
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Tammy Jeán-Baptiste
Just another rip off, they misdiagnosed my car and charged me for nothing. They didnt tell me i would have to pay a fee of 97 dollars for checking my check engine light until after they did it. Definitely will never step foot here, dont waste your time or your money.
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Darren Rampersad
I had a great experience friendly staff knowledgeable on EURO cars didnt wait long price was reasonable i went in with all check engine lights on came out with a brand new car again , Awesome shop will defiantly get all our business. Thanks again
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Anon Myst
I have used this place for a couple of years and they have consistently quoted the lowest prices for the job needed. The work is done well and quickly. Highly recommend.
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Dustin Rosales
Garbage. Pure garbage. Sarah is a terrible person to let handle you vehicle. Avoid this place like Sarahs breath.
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Rick Pedersen
They are always accommodating, honest, reasonably priced and do a terrific job.
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Ace Osorio
Great work and good people and good price
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Freddy Guerrero
Great service station see Nick or Sarah
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Richard Dimeglio
Charges too much money hes a thief
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tea p
Honest, helpful, reliable owner.
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Joseph De Bona
Always super helpful!