AVA Roofing, Niagara County

672 Niagara Falls Blvd, North Tonawanda, NY 14120, USA

Address:	672 Niagara Falls Blvd, North Tonawanda, NY 14120, USA
Phone:	+1 716-990-4793
Site:	avaroofing.com
Rating:	4.9
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed

Location

Photos 100

Reviews 4

john C

I cannot say enough good things about these guys but I try. I have needed my roof replaced for at least two years.. I couldnt afford it.. Last year the roof started leaking every time it rained I stressed... I hired a no name contractor to at least replace half the roof .. It didnt help . It just cost money .. Finally this year I got enough money together to get the roof repaired.. I should say I thought I had enough money . I called a few contractors to get estimates.. First contractor gave me price I could afford to replace top part of roof.. Second contractor Ava roofing.. Gave me price for whole roof .. And price for top of roof but Tony from Ava told me I cant just do the top I couldnt guarantee the work it wouldnt be water tight .. I would need to do the front replace and repair the work done by previous contractor. . I dreaded the price .. Tony gave me the price it was more than I could afford .. He asked me what is your budget for the job.. I told him .. My budget he said ...ok .. Your roof really needs replaced we will do work for your budget.. I know this is long winded but I feel that if you are looking for a roofer you need to read this.. Tony drew up a detailed contract and went over what they would do for the money.. When we first talked before he knew I couldnt afford it he told me once we strip the roof we might need to buy plywood to replace old rotted wood .. At extra cost .. When we discussed working within my budget I explained that this was literally all the money I had.. If when you strip the roof you find rotted plywood I have no extra.. Tony said ok not a problem there will be no extra no hidden cost the price is the price .. The price Ava accepted to do the top .. Front .four dormer Windows a side and replace the work done by the no name contractor the year before was the same price that the first contractor had quoted for the top of the roof . The roofing crew turned up worked a solid twelve hours from morning till night.. During the day tony stopped by twice to make sure everything was going ok .. His father and two younger brothers were on site all day., when they striped the roof and front they found rotted frame work rotted plywood.. All extra.. They replaced it all no extra charge.. They cleaned my gutters they cleaned up debris left over from the no name guy a year ago.. My yard looked landscaped when they were finished cleaning up., my roof looks amazing. These guys are friendly .. Honest .. Hardworking.. Reliable.. They done work they did not need to do.. They done the work that needed done for my budget not theirs they worked with me .. I can honestly say that never have I felt that I did not pay a contractor enough but when the job was done I found myself wishing I had more money to pay these guys for the work they done.. If you need your roof repaired or replaced call Ava.. Talk to tony you will see for yourself ., at least get an estimate from Ava before committing to another company., Vitally said after the job was done.. We are a family company we treat our customers like family.. They do Thank you Ava roofing Im actually looking forward to the next rain storm instead of dreading it.,

kyoo choi

They are the worst contractor Ive ever had. When work is completed, they demanded "extra money" outside of the contract. They damaged my precious flower tree during removal and refused to replace it. Also they are agreed to install "ridge vent" but they just used an old vent and and put a cover for it. They didnt even notify me until I found out. I am going to take these matters to the court. For the record, You did ask "extra money" outside of the contract. I did not ask you "cheapest way possible". You did not tell me you can install the ridge vent. I ask you 10% discount only because you did not install the ridge vent which cost a lot more than the "ugly thing" you installed on my roof without telling me until I found out. $475 you mentioned below is the "extra money" you asked me to pay outside of the contract. Thank you for telling me you did not install the "ridge vent" and you did not do the job on the contract I signed. Please, tell me now why I should pay you the amount of money on the contract if you didnt do the job you are supposed to do. And stop asking $475, the "extra money" outside of the contract. Its not only against law but also its not the right things to do. But you make me think you belive in "asking extra money is my right". Also I do not remember you said you want to pay for the tree you damaged. When was it? "You were happy throughout the project." Who are you talking about? I do not have any intention of paying you the money on the contract I signed only beacuse you did not perform the job you are supposed to do. And I really hope to see you in the court very soon and you will have plenty of time to explain in front of judge. Please, stop making up stories until then. In the mean time, do not contact me or my family by any means including calling and texting. Do not tresspass my property. I will call authority right away. I am just protecting my property and exercising my right to do so. Do yours properly. I will not respond anymore. 11/27/2016 Dr. Choi

Julie Roberts

The massive roof on our single-story family home in Amherst NY, was in dire need of replacement. I called in every major roofer in the area for a thorough site visit. AVA was head and shoulders above the rest in professionalism and thorough due diligence. They seem to be the leader of the newer generation of roofers in WNY. AVA did their best to tarp the roof to protect the house from leaks, they always made time to answer my questions, return to the site for more research, and provide complete information. Sales rep Tony and owner Vik are both stars. Tony has awesome customer skills and thorough understanding of roofing. The owner Vik , like Tony, is professional, wonderfully warm and personable, hands-on, and readily available. He offered thoughtful solutions to a couple of issues. The tear-off crew did a thorough job with exceptional clean-up. When I noticed that they had destroyed a couple of sprinkler heads, Vik was quick to make reparations. AVAs roofing crew did an A+ job. Because I couldnt be onsite for most of the weeklong project, Tony and Vik sent me photos and narrated video at various stages. I can confidently say that none of the other roofers would have made this effort! For AVA, it seems to be standard practice. When I returned to the house, Vik came out personally for a thorough walk-through. From start to finish, AVA was passionately committed to meeting our needs and surpassing our expectations. Everyone who comes to the house comments immediately on the quality of the roofing. Im not surprised by the unequivocal google and Anguies list reviews and you wont be either! AVA offers truly exceptional service and workmanship at highly competitive rates.

Kaitlyn Black

AVA Roofing was an absolute pleasure to work with. They are very customer service oriented, professional and their prices are very reasonable. They do subcontract some smaller jobs, so just make sure you understand your job at the start. I just bought my home and it came with a 5-year old roof but needed gutters. I had a handful of estimates and AVA was the most professional and made me feel the most comfortable, by far. AVA was also able to remove a satellite dish from my roof and I appreciated the "before and after" photos that they took. The photos are just one of the many ways they make the customer comfortable and confident in choosing AVA. While AVA was removing the satellite dish, they found that a corner of my house was missing the corner shingles. They were not able to fix the previous roofers mistake at that time but did a "stop-gap" to help until they are able to come back to fix it. I was recommended to AVA by a friend and I would happily recommend AVA to anyone. Their professionalism and customer service is exceptional.