Address: | 4600 Nesconset Hwy, Port Jefferson Station, NY 11776, USA |
Phone: | +1 631-928-0222 |
Site: | brookhavenlocksmiths.com |
Rating: | 3.8 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8:15AM–5PM Closed |
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Jane Lee Pena
I would not give this business one star. They seem to only see dollar signs in your eyes - dont care about offering good service. I called because I was locked out of my house and they kept me waiting for hours. Their tech was on another job nearby and I had to wait. When he arrived he asked for half of the service call fee plus parts and labor. I refused saying I had paid for a repair that was not a good job - i asked the tech if he is the owner and when he said he is. i asked him didnt he care about his business reputation for service - I had made it clear from my initial call that I would not pay for the visit. I wanted them to see that they hadnt repaired the problem. He hadnt gone out of his way, he was on his route back to his office but when he knew he wouldnt be paid - he drove off and left me after i had waited hours for him. He wouldnt even try to open the door! Do not give your money to this business!!
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christopher davis
Great service and support. I had a large lock project to take care of for my boss. Went into the store in port jefferson station on nesconset highway. A fella named Matthew reviewed with me what my needs for the job required. Ordered the hardware everything came in a few days later. When I was doing the job I had a few problems called brookhaven locksmiths. They helped me over the phone and when I needed on site help. They had a technician on site the same day. Outstanding service.
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Kim Rinaldi
People there were very very helpful, had everything I needed (hard to find things too) and everything was extremely reasonably priced. I had a toddler with me and they were beyond patient, accommodating, asked me if she could have a lollipop (Very nice that they asked me--and she was so happy while I got what I needed)! Real family place! Its nice to give business to nice people!
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Aneesa Hassan
Easy to find and excellent service. My key was broken in half and she said it was broken in a good spot; even still the amount of time it took the young lady to duplicate the key was unbelievably quick!. Super fast service at an extremely affordable price. Thank you so much for all of your help!! Will recommend any chance I get.
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BRENDA G
These guys arw the best!! The nicest! Most reasonable prices in our area, i called 10 other ones around. Fast had my daughters car ignition done in under 2 hours. We couldnt even start it. Had AAA tow it there for free. Yippieee thanks guys you are the best!!
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Anonymous User
Very high rates. Be aware if your insurance calls this company for service. They will take money from the insurance company and will bill you for hundreds as well.
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Granville Fairchild
They are very expensive. Charge for their locks than others. For returns they charge a shelving change of 10 %. Be aware.
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Nicole Delillo
The staff was extremely helpful and respectful, and their prices were very reasonable. I highly recommend their service!
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Paul C
Very helpful staff. They seem to have everything from keys to high security solutions for home and business.
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Heather Levine
Huge selection of safes. Best price on keys and remotes for cars, was able to program them while I waited.
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Russ Norrby
very knowledgeable staff A well-stocked locksmith and they even make Jaguar keys
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James Reilly
Lots of interesting items for sale. Friendly honest service.