Address: | 150 Woodstock Ave, Rutland, VT 05701, USA |
Phone: | +1 802-773-3313 |
Site: | theroyalgroupinc.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Bill Ackerman
I ordered a piece of double pane replacement glass from Royal Group in Rutland last Monday morning. When I asked how long it would take they said usually under 10 working days. I thought that was reasonable. I got a call on Friday morning of the same week, saying the glass had arrived and I could pick it up anytime. Just 4 days was far beyond my expectations. When I went in on Friday afternoon the gentleman at the counter was incredibly courteous (wish I had noticed his name) as was a gentleman "down back" who loaded me up and made sure it would travel well to get there in one piece. Glass shop humor - but good! Even the price was lower than I expected! Thank you Royal Group. This was my first visit to Royal since I was formerly a countryside glass customer and had not yet discovered Royal, I am really happy to know there is a great glass shop right here in Rutland that delivers the best customer service.
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Karen Mckirryher
The whole experience was great working with Royal Group. I like having a local company as our provider so if we end up having any problems, they can physically come to our house to make it right; unlike an online company. Royal Group has been around for many years and are a company your can trust. Thank you to everyone! No regrets here.
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Hunter Seymour
Great people to work with! Very friendly, and they dont try to up sell or sell you something you dont need... I met the owner, who was very courteous! I dealt with Joel, he was very helpful... If you ever need anything to do with a lock or safe, The Royal Group is the place to go...
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Montana Accavallo
Great customer service, and attention to detail. You truly get your moneys worth when working with Royal!
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Anonymous User
Kind of expensive but very nice people.