Dream Salon & Spa Inc

2833 W Ridge Rd, Rochester, NY 14626, USA

Address:	2833 W Ridge Rd, Rochester, NY 14626, USA
Phone:	+1 585-225-1772
Site:	dreamsalon-spa.com
Rating:	4.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–5PM Closed

Location

Photos 11

Reviews 8

Barbara Cangialosi

I was a long time customer, nails, pedicures and hair cuts and never thought of going any where else. I had a very disappointing experience with a hair cut. When I called less then 48 hours later I requested that I wanted to come in to get it fixed I was told by my hairdresser that I would have to pay for another hair cut($35.00) I was shocked, disappointed and even a little hurt. I refused to do that and she said well come in and I will see how much I have to charge you, I had every intention of tipping her to fix it, at this point I was angry and told her to forget it. I went to another salon and paid for a great haircut. After a week I went back to talk to the owner she was not there I was told by the owners daughter that she would call me. Whole I was there my hairdresser came out And asked if I was upset with her I said yes I was and she said she felt like I was taking advantage of her. I almost laughed in her face Who is taking advantage of who? I never heard from the owner, I guess long time customers dont matter. Kathy I will miss you. You were a great nail tech, I will miss the fun you me and Winn would have when I came in, but I will never come back again.

Krysta Ferraro

This is my second experience with Dream Spa. My mom and I made an appointment and came the day before my wedding. My mom requested that we sit next to each other but was told no because we didnt request it when we booked the appointment. Sad that they didnt try to accommodate, but understandable if that is their policy. Our second experience was for my moms wedding. She called, made an appointment, and requested ahead of time that we sit together. When we got there we were told that we couldnt sit next to each other, again, because they had already set up their stations. When we tried to explain that we just wanted to sit near each other so we could talk and enjoy the wedding experience together a very rude woman told us that it wasnt her problem because she didnt book the appointment. Its a simple request that after today just lost them two clients.

Anonymous User

This is just a response to the previous review by "aalya". I am a hairdresser and I would just like to say that yes, you most certainly can cut dry. You do learn in beauty school that it is VERY ok to do. In some situations, it is most certainly better to. In less you know what you are talking about, please do not throw around accusations and speak rudely of someone. you have absolutely no idea what you are talking about. And yes, Shear Ego may be pricey, but it is definitely worth it if you are looking for QUALITY. If it is all about the price for you, then by all means, go to a Super Cuts or something with a lower price point where you will certainly get exactly what you pay for.

Tracy Rahn

Sarah Simonds is my hair stylist. I just love her! My hair always looks fabulous and I feel so special getting it done! I highly recommend this salon and especially Sarah. Reasonable prices too!

Susan Rahn

One of the best places to get a walk in pedicure without a wait. The salon is clean and very relaxing. Many services to choose from and reasonably priced.

Kathleen Shedler

Love this place! They do great nails and Alyssa is great with hair. Always on time with appointments and accommodating with changes.

Sandra Fostano

Service is excwllent, nice atmosphere and fair prices. Pedi chairs are amazing! Eastbourne get an appointment.

Carrie Mcclean

They do great job with everything from hair to nails