Address: | 50F Rocky Point Yaphank Rd, Rocky Point, NY 11778, USA |
Phone: | +1 631-744-0066 |
Rating: | 4.8 |
MA
Marilyn Taylor
My car was kicking so acting upon a referral, I brought my car into Kessel yesterday and picked it up today. From the front desk to the mechanics in the back, I was treated like family. After dropping it off, I received a call from Joe, who explained the condition of my 2000 Grand Marquis. He went over everything they had found, asked me several questions and in-between, answered my questions. I knew it needed a tune-up, oil change and inspection as well as other items that needed to be addressed. Well today I got into my "new" car ----- because after picking it up from the men at Kessel, my driving experience is like driving a new car. Its once again a pleasure driving and that fear I had of, "whats going to happen next", is no longer with me. Andy reviewed each part of the bill with me and answered any remaining questions I had. Their professionalism, kindness and attention to detail was great and though I try to stay away from giving anyone or place a perfect score as a rating, here it is hands down in their favor. I completely recommend anyone with an auto question or problem to take it to Kessel. In fact, thats a good idea for a tee shirt: TAKE IT TO KESSEL. My sincere thanks to everyone at Kessel.
A
Anonymous User
The service provided was fabulous, I cant say enough. My insurance company underestimated the cost and Kessel Collision contacted my agent. They handled everything for me, obtaining the extra funding. When I picked up my car, they only charged me for the original amount the insurance company had estimated and said that I could bring in another check when the insurance company paid the balance. They even fixed a ding on my door, which we handled separately from the insurance issue. My car looks and smells like new! Thank you to the staff of Kessel Collision!
MA
Matt N
Excellent collision shop. Ive been using them for years. They do great work and are very friendly.
JE
Jessie Maertz MSW
Great customer service!