Address: | 17 Pent Hwy, Wallingford, CT 06492, USA |
Phone: | +1 203-265-7066 |
Rating: | 2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Rurouni Kenshin
Worst auto body shop ever! Very long and detailed review PLEASE READ. Since they "repaired" my car eight months ago, Ive had to go back 4 ( yes FOUR!) times for loose trim pieces, loose door lock, shoddy paint job, and incorrectly installed front axle. I only had my car repaired hear because Gieco recommended this shop. This shop is to be avoided for the following reasons: 1) Altough Gieco recommends using this shop, they dont prohibt the policy holders from using a shop of their choice. However, before G & J will even inspect your vehicle, youll have to sign a wavier stating that Gieco didnt recommend or refer you to this shop. ( I read later that this waiver/authorization is illegal under Connecticut law). 2) Gieco has an adjuster on-site and even an office in the building. If that one adjuster is out-of-the-office, good luck getting help on the status of your claim. My claim was delayed over a week while my waiting for the ONE on-site adjuster to show up for work. 3) Slow and shoddy repairs. Ive been back to the shop 4 times and have wasted over 14 hours of my days off waiting for repairs. Good thing Gieco gives you a lifetime warranty on the repairs because YOU WILL NEED IT! 4) Lastly, and most importantly, this shop only accepts cash, cashiers checks, and insurance checks. No form of Credit/Debit cards or personal checks are accepted. Basically, any form of payment you could stop, dispute, or charge back is NOT accepted. As s consumer, you have no protection once the cash changes hands. TL,DR Avoid this shop at all costs. Gieco, or any insurance provider, cannot force you to use this shop. Repairs are slow and shoddy; and shop has a cash/cashiers check only policy. Please choose another shop, any shop. Thanks for reading.
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Frederick Crank
Something fishy is going on with G & J Auto Body and Geico.... Brief story: Car was damaged. Geico recommenced G & J Auto Body as the preferred shop for CT. Car was towed to shop to get an estimate. G & J did work to the car unauthorized and off the books, manipulated the estimate, and didnt provide any proper diagnostic reports. Everything was extremely vague and undocumented. (IE "compression test good.") The incident actually ended in me dropping/reversing the claim and settling with geico to remove all records of the incident. I fixed the car out of pocket and switched insurance companies. To add insult to injury, the owner is absolutely insane - the shop is a mess (tinted windows and no public allowed LOL). Im really not even sure how this operation is legal or even still happening. This place is the biggest insurance scam ever.
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Robbie Birch
Our car was repaired at G & J after an accident. Some bolts were not installed correctly and the radiator hose was rubbing against a belt which eventually caused a hole and it to lose all the fluid. Because of this we needed to install an entire new motor which cost almost $5000, and they are denying any fault. I would never take my car here again and would never recommend it to anyone. Also, the general professionalism of the place is lacking.
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shana graham
Trash complete trash . Customer service is like talking to a three year old. Im honest the repairs were good , but after waiting three weeks they should have been!! I cannot tolerate business owners who talk to customers however they like. Be aware and (G)arbage & (J)unk learn some professionalism!!
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James Leary
Excellent, Your vechile will be better than new.