Firestone Complete Auto Care

Address:	38 Mohawk Ave, Scotia, NY 12302, USA
Phone:	+1 518-631-3439
Site:	firestonecompleteautocare.com
Rating:	3.6
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–5PM Closed

Location

Photos 7

Reviews 12

Elizabeth Gregory

RUINED MY TRANSMISSION! You should stick to just tires. I had a very small leak in my transmission lines with no slipping of my transmission, this wasnt even the reason I took my car to a mechanic. I took my car to Firestone in Scotia, NY. They replaced the lines which were not replaced correctly and I had to bring it back in on two separate occasions. This time with my transmission slipping and still leaking fluid at each appointment. They supposedly fixed everything and since then I have had to rent a car two times and bring it to two different mechanics that blatantly said Firestone has no idea what theyre doing. Currently my car is at a transmission specialist. I have contacted the claims department three times and they have not returned my calls in almost a month. FIRESTONE RUINED MY TRANSMISSION AND THEY REFUSE TO DEAL WITH IT!!

Mitchell G.

I responded to a listing for store mgr trainee for this location. I have experience in the position and college educated. At time of interview Keith the manager said " oh we usually start everyone in the company from the bottom and let them work their way up and this will also not be your location, could be farther"(Albany area) thought that was strange and sounded like false advertising. It could also be because I am non-white American. Why not just do like most employers and just approach current employees in-house with job offer if that was the case? Why bother to advertise and do a bait and switch???? Whatever! Sad we still live in ignorant times.

Jean Hartshorne

I just purchased tires, had an oil change and new filters installed. at the Firestone store on Mohawk Avenue in Scotia, NY. The service extended by Joe, the new manager, was exceptional. I followed him to Scotia from their Clifton Park store for that very reason. He exhibits patience, knowledge of their products and actually listens to our concerns. I recommend you drop in an meet Joe soon so he will know you, too, when you know your automobile needs some TLC. You will be glad that you did..

Anonymous User

Scotia Firestone is in convenient location for me, so I took my car there when it needed repair. I did this despite the bad review that was given 2 years ago. I was prepared to swallow some extra charges. Instead I found that the garage had a new manager and they were willing to work with me, in finding promos and discounts to cut the cost down. I did not feel pressured to buy some thing I did not need. .

Irene DeGraff

After 3 visits & $700, our air conditioning was still not completely repaired. the following season when it didnt work at all again, they claimed that the leak must have occurred after their service and would not provide any refund. we had to take it to a dealer to have it done right.

Anonymous User

Horrible experience, Scotia Firestone overcharged me, 90$ for mounting and balancing tires. The balancing job was horrible, I need to re-balance my tires after 4 months. Be warned about this place.

Dylan Thies

I have had generally good work done here. There have been times when they have said they cannot do certain things and that I should go to a dealership otherwise they could ruin my vehicle.

KLP Create

Great customer service. Listened to my needs and resolved my issues promptly. Terrific service advisor! Definatly going back for other car repairs.

Bill S.

Have been using this Firestone site for about 10 years. They are always exceedingly helpful and honest. Keith (manager) is the best!

David Walters

Great service! Worked with me to resolve steering angle sensor compatibility issue after alignment. Also had wheels balanced.

Luc Dorais

Good for oil change, needs knowledgeable people.

Jeff Miller

Fast. Efficient.