Address: | 813 Annadale Rd, Staten Island, NY 10312, USA |
Phone: | +1 718-710-1012 |
Site: | privecatering.nyc |
Rating: | 4.1 |
SP
Sports Medicine
Tried it out for the first time after hearing so many great reviews about the food from neighbors and friends. All I could say is wow, no wonder the place is always crowded. My son ordered the pasta with seafood, and they sent out the wrong plate. It had seafood, just not everything that was on his original order. We didnt even notice. About half way through the meal,(my son was ripping through it) the owner comes out with his original order, apologizes, and places it on our table. He told us to all pick, or bring it home. There was so many large chunks of seafood on there, you couldnt even tell there was pasta underneath. Basically the most delicious scallops, shrimp, clams and mussels Ive ever had, and I eat at numerous restaurants around Manhattan entertaining surgeon clients. Really, since my son was already half way through his original dish, the owner didnt have to do that - but he did. He was so incredibly gracious about it, and even apologetic. As for prices, it cost a few bucks less then our semi regular trip to Applebeas - which compared to this place, has garbage for food. My daughter and I had Paninis which were light years ahead of diners in the neighborhood.. She also raved over the French onion soup. My wife had this incredible salad. Again, all I could say is wow. Great food, nice looking restaurant, and an incredibly gracious owner. Hes the type of guy who could invite over to your house for dinner and feel perfectly comfortable. As for the wait time - nothing out of the ordinary. you could tell the food is cooked fresh, which takes longer than pre prepared frozen food. I saw a previous poster whining about the wait. Want fast food that comes out in minutes? Go to a chain restaurant. Doesnt take long to open a box or bag and throw it in the microwave.
SE
Sean P
Standards have certainly dropped since they moved over from Annandale Diner to Terrace. The first time we went there it took a very long time to get our food and it was obvious the staff and the kitchen were stretched thin. We figured it was just because it just opened. The food portions were smaller as well and they skimped on things like pickles and extra sauces that they used to give out. We went there for a second time a month later and we still had the same experience. It wasnt the waitresses fault. She had a ton of different tables to attend to and took awhile to get around. When it was Annandale Diner there always was someone to fill my coffee when it was empty. This time I was lucky we didnt finish our meal before it was filled again. In my opinion, they need to hire more staff so that their customers can feel like it was when is was a smaller sized diner. The seating on one side of the diner is really bad compared to the opposite side which feels more like the diner of old. It makes me sad that my favorite place to eat in Staten Island has changed for the worse. I will come back in a year and hope they changed for the better by then.
JE
Jessica Rios
Service, food, and atmosphere are always amazing. Highly recommend Eggs Benedict for breakfast, the Annadale Terrace Salad and Criti Wraps for dining in at lunch or dinner. And the steak fajita appetizer is also amazing - but for me is more like a meal! Portions are generous. Had my engagement party in the terrace room in October 2015 and they did an amazing job. Beautiful buffet spread, they were able to supply cloth napkins to match the color of my theme, set up the room to fit 75 perfectly and comfortably. And the outdoor terrace area was a huge hit for everyone as they never really left the party whilst being outside.
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Salvatore Turchio
ordered sunday pick up ,person who took order was not waiter or waitress,said he worked in kitchen and they were busy took order over phone ,we , went and picked up order half hour later used debit card no itemized bill, told me out of a paticular pannini ,got a different one ,got home order screwed up ,wife and son said let it go,could not ,called tonight asked for manager,not available very busy with another customer left phone number no call back,i called back about a hour later was told he must have stepped out for a minute.will never return.
GI
Gigi bear
Food was absolutely delicious However, the hospitality was awful We came in as a group of 3 thirteen year old girls and when it was time to pay, we wanted to split the bill We did the math on our phones and then headed to the front desk We took out our money and showed them our phones to pay individually Instead of helping us out they put up a fight They were being very rude to us and giving us an attitude about how we cant pay separate However like the mature adults we are we excepted it for how it was payed then left.
MA
Mary Jane Wilkins
We visited the Annadale Terrace for the first time this evening. We were seated near the big French doors so our view was very pleasant. Our server was friendly, our food tasty and plentiful (too much actually) and our overall experience was pleasant. The only reason I didnt give it 5 stars is because the music was way too loud and the seats were too low. Even my husband, who is much tall than I am felt a bit uncomfortable. Overall though, we enjoyed our dinner.
PE
PETER MAZZOLA
I will start by saying that I do miss the smaller, more intimate Annadale Diner. With that said, this new building is beautiful. I will preface that you need to be diligent when requesting a table. Three times before I have been passed over by other patrons, because the hostess had forgotten us. Not very cool when Staten Island has so many choices. I did return for lunch recently with a friend and it was a pleasant experience overall
ST
Steve Smith
I had a good experience here although I find the decor a bit ostentatious for what is basically just dinner food. But heres the thing, sometimes you want the greasy spoon experience and sometimes you want to go somewhere with a little more ambience. This place is trying to do the later. Would I go here just for the food? Probably not. But if I needed to go someplace for special occasions with family, this would be an ideal choice.
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ghassan jallad
always leave with a full stomach, prices are decent and the foods great i just couldnt give 5 because the service is just...i ordered a water with lemon so bring me a water with lemon not a cup of water with ice. it happens everytime and it just bothers me! bring me napkins and the waitress says "its wrapped arounf the utensils"...umm ok but i need more!!! overall its a gorgeous place and im glad its not called a diner :)
MI
Michael Cronin
A beautiful spot in the heart of Staten Island. Food was delicious and service was slow at best. The staff did there best and it showed. I would definitely have a small party here, under a hundred people would just about do it. Your looking for something just a little different than the usual,give them a call,they wont disappoint.
AL
Alex Danelyan
Horrible service!!!! The staff is rude and obnoxious. My family and I have been to this place a number of times and each time there is a problem with our orders. We had food served half raw and missing ingredients and when we complained the management wouldnt even fix it for us.