Address: | 210 Sunrise Hwy # 203, Valley Stream, NY 11581, USA |
Phone: | +1 516-568-8861 |
Site: | worldclassshipping.com |
Rating: | 4.6 |
ME
Meilin Vitale-Vae
I am truly overwhelmed with Joy and Peace that I could come unto this website and input my information for a shipment that I needed to take care of. Before I contacted World Class Shipping, I googled a few brokers locally and came across one that scared the living lights out of me and pretty much gave me no hope that my shipment missed the deadline. I cried and was afraid that Id get a huge fine. Lo and behold, I get a fast response from a broker via WCS - Russ Steele and He not only encourages me that it will be ok, He guides me, teaches me and thoroughly works through my paper work and gets everything completed step by step in a timely manner. I find it rare to find Great customer service nowadays! And Russ Steele, I send my Aloha to You from Hawaii! Thank you soooooo much for your kind service
BR
brooke ries
WCS made the entire process seamless. As someone thats rather new to logistics, they went out of their way to help me understand everything. We moved 23 pallets via air and WCS delivered the product much faster than any freight forwarder weve encountered in the past. Their communication sets them apart from the rest, they literally took care of everything and kept me informed along the way. After scouring the web looking for freight forwarders, I took a chance on a company half way across the country, turns out they are the best of the best. They even had a snow storm on the East coast and my contact Manjur called to let me know that there was a good possibility that their office would be closed the following day. Thank you to Majur, Diane and Billy for making this process as smooth as could be.
TH
Thomas Delbiondo
I purchased a Back-hoe from a chinease company in March of 2017. After paying for the product, one of two things could have happened. It could have been a great adventure, or a complete disaster. I think it would have been a great disaster if I had not [and completly by luck] got in touch with Russ Steele, of World Class Shipping. The name says it all. it was world class, and Russ was just as professional and knowledgeable as one could be. EVERYTHING was done and done correctly. Thanks Russ. You saved the day.
AL
alinaquvi
When I mentioned to the import specialist that my shipment was coming from India, his tone changed. Not only was his customer service atrocious, he sounded like a racist. He said I was asking too many questions and hung up on me! When I called back and spoke to another agent, he told me I messed with the wrong person and that would not do business with me. This place needs to be sued for refusing service because of discriminatory practices!.
HU
Hugo Fonseca
I recommend this company to do business with. Our business is not very big and we have done some imports before and were shopping around for a new broker / freight forwarder. This company is far superior to the ones we previously worked with: - I got clearly written and fast responses to questions - I was well updated on progress of things (and very proactively) - The whole logistics process was very smooth with no issues or delays
CY
Cynthia Berenguer
Russ Steele was fabulous! He walked us through each step of the overwhelming process of forms and paperwork necessary to be filed with Customs and Border Patrol to receive our table from India. He kept us informed every step of the way so we knew where our shipment was at all times and patiently answered all our numerous questions. Thank you so much! We highly recommend World Class Shipping and Russ Steele in particular!
VA
Valarie Townsend
I have been dealing with WCS for about a year now, Russ handles all of our incoming international shipments. They have done a fantastic job! All of our shipments have arrived with out any customs delays. All I have to do is give them the info on incoming containers, and Russ follows through, making my job a lot easier! I would recommend World Class Shipping to any company that needs Customs Broker help!
ZU
Zulfiqar Rashid
Working with Russ from WCS was a very pleasant experience. He guided me through the process patiently, explaining pros and cons of options, and helping me work through the discussions with the shipper. He even stepped in and directly communicated with the shipper to get paperwork completed in time. I would definitely recommend WCS to expedite and smooth out the import process.
JO
jose garces
Do you want that your shipment goes to the final destination without any problem? Do you want that your shipment comes to the USA without any issues with customs or shipment delay? It is simple, do as I do, I use World Class Shipping for all my logistic needs. I am using WCS for over 25 years, and looking forward to another 25 years of excellence and partnership.
MA
Marjan A
Where do I start? Amazing services, first time importing goods from china and Russ made it so simple,so easy and everything was done over email. Im based in Texas and WCS is in NY that was no issue at all, I have used them twice now and cant wait to continue to import more goods with the support of Russ. Thank you for everything... best and honest company ever!!!
CH
Christie Montague
Great experience from the first time I inquired all the way to receiving my shipment from China. I worked with Russ and he went above and beyond to not only answer every question I had but also helped me resolve some issues with my shipment that happened after his services were completed. He went above and beyond! I will definitely work with this company again.
GR
Grant Johnston
Russ was amazingly helpful throughout the entire process. He was available to answer any questions, and helped expedite my shipment through all the customs paperwork required. I would without hesitation recommend both WCS and in particular Russ Steele as the company and broker to use when shipping or receiving goods internationally.
LI
Linda Al-saigel
I have been working with WCS internationally for 15 years. I work with Ken and i truely consider him family. He really works hard to help me with our cstom laws and paperwork. He makes life much easier for me. Wouldnt go anywhere else for my shipping needs.
SW
swiss5
My rush shipment out of China before the onset of the Chinese New Year holiday was handled perfectly. Everything was taken care of when it was supposed to be and I was kept informed of the progress. Great job Manjur and your team! Thanks.
BR
Bryan West
World Class Shipping was extremely helpful and professional. Bob Swift followed up and expressed what his thoughts were for me to understand their process. I most certainly will ALWAYS utilize WCS for all my import/export freight needs.
JI
Jim Caster
My thanks to Russ Steele, WCS, for all of the help in a process where we were lost. He helped us with deadlines, kept us out of trouble, and had the good delivered to our door! Made this a fantastic experience.
JI
Jim Trask
Ive used Russ from WCS on two occasions and he has been a great resource for someone who is new to the world of international business. Ive always felt a sense of security with them on my side.
JE
Jennifer Vogts
AMAZING HELP!!!! THANKS TO RUSS STEELE AND WORLD CLASS SHIPPING I HAD NO PROBLEMS. THANKS FOR MAKING OUR ORDER EASY AND HASSLE FREE. FIRST SHIPMENT WEVE DONE BY BOAT FROM OVERSEAS.
DC
dcr1998
They were a huge help and was very informative of the whole process. Was very happy to have found these guys! Thanks for all the answers, information and great service!