Address: | 340 Central Ave, White Plains, NY 10606, USA |
Phone: | +1 914-948-2000 |
Rating: | 2.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM |
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Parisa Assassi
The worse service and customer service I have ever seen in my life. If I could rate this service -3, I would do it because the service does not deserve even one star. I bought a Groupan coupons for " De Luxe Ultra" includes Super Express Wax,Super Express Rain-x, Wash Rubber Mats, and full service(Exterior Car Wash & Towel Dry, Interior Vacuumed, Doorjambs, Ashtrays and Dashboard Cleaned,Windows Cleaned In & Out). The first time I took my car they did not clean inside well, just light vacuuming no wiping and cleaning window from inside and outside was ok. The second time I took my car, I mentioned I was not happy with inside. What they did: they did not even vacuum and clean inside, and outside was full of visible stain and cloth marks from the dirty cloths they used for cleaning. The whole time took for " Delluxe Ultra" service took less thank five minutes! When I told them they did not clean inside the " Owner" came and told me they are all stain, when I showed all food drops, paper pieces, and picked up dirts, leaves by my hand, he told me we do not clean this items. He was so unprofessional. I could find this service in most of the gas stations for free , not for $34.99. I seems they do not care about customers and service.
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Anonymous User
Would NEVER recomment this place for any work done! I had a full Detailed service performed on Oct 16th. Once I had a chance to inspect the car, noticed that around door handles, front bumper (corner area by the hood), "black rubber/plastic around the windows" there was a problem - actual paint was gone! They used something to take the paint off from these areas and rubber piece was "shaved" off. When brought the car back to show this to the manager - they would not take the responsibility for it. It happened at this shop and yet they denied it. We brought our car here for service because of good reviews - I WOULD NOT recomment this place to anyone to have a full detail service perform, unless you want to have some of your paint removed. Very disapointed and frustrated by this - they ruined the paint job!!!
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Anonymous User
I recently had my 5yr old Lexus SUV detailed at Magnottas. I have two beautiful black labs that live in my car and go everywhere with me. Needless to say, my car gets beyond filthy with all of their hair and mud that they bring in with them. The entire experience was a pleasure from the minute I called. I took advantage of the free pick up and delivery which was a greatly appreciated bonus. The driver that picked up my car was curtious and friendly and most importantly, he returned my car at the time he promised and my car hasnt looked this good since the day I bought it. I would strongly reccommend Magnottas to anyone looking to detail their car. Great job guys!
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Ava Silark
DO NOT USE THIS CAR WASH! Ryan Maffei is the "owner" and will treat you like garbage especially if you are African American or Hispanic. Not to mention when your car goes through the car wash YOUR TIRE RIMS WILL GET DESTROYED. I am warning all residents of our lovely county of Westchester not to go to this car wash. RYAN MAFFEI IS A RACIST who treats his minority customers and workers like garbage. He is rude, and the Magnotta name is being disgraced with Ryans name attached to theirs. I was warned but I didnt take heed. I learned the hard way and now my car destroyed. SPREAD THE WORD AND WARN ANYONE YOU CAN!!!!
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Jay Sinclair
$30 a month for daily car washes, if you please, especially during the winter? Yes, please! The car comes out looking really shiny,even if it was the saltiest on the road. No salt afterwards, 90% dry, they always miss the driver side mirror, but eh, not a big deal. Not a fan of the broom-style cleaning method at the beginning of the wash, but as long as its not scratching my car, its not an issue. Car is washed by cloth-material like things, basically, NOT a laser/pressure wash. Cool side windows inside the building where you can see your car being washed. Never seen anything like that before. Kind staff.
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John G
Waste of $$$. Truck was not completely cleaned and they dont clean underneath after I specifically asked if they clean underneath since with all the salt on the road in winter that is what will rust the bottom of the car/truck and is important. Completely bone dry underneath right after the wash. Missed a bunch of spots, also didnt dry it everywhere and still had some soap residue on it. Complete waste of $$$. FYI - Also they put a sign up of a cheap $8 wash but dont offer it in the winter and only certain times in the summer.
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Tony Z
I stopped using about 5 years ago when it was Magnottas because my car always came out not so clean. I started going back this year when I saw it became Golds and it us much better. Sure sometimes I am a little disappointed but overall I give it an 4 because a 5 is near impossible. The owner is continually improving the machinery. Car washes have become expensive but they have a $32.00 a month unlimited which is a bargain the $8.00 rinse is a also good deal.
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Anonymous User
This was just another drive through car wash.. the only difference is that they have more people vacuming and drying etc etc.... with all those people working you would think they would remember to vacume the rear hatch... they had it opened... they looked like they vacumed it... but there was still stuff scatered all over the carpet... small pieces of paper etc... the good thing about this place is that its fast. not worth $20 though.
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Jim Presto
The first drive through wash for my truck since I owned it for six years . I always hand washed it myself and Im very fussy! I got busy and have very little time so I went to Magnottas for the first time.I wasnt happy with the first pass so they ran it through again, apologized and made it right. Cant ask for any more than that!! I will go back. Nice people and my truck looks just like I washed it myself!
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Anonymous User
Would give this place -100 stars if it was possible. First of all, the people are rude and do not know their own service menus include (I.e the people in including management) are not trained. If you want to have a disappointing experience with arrogant staff, then make use of this car wash. Just go to another place if you consider a car wash. You dont need the experience for a few dollars less.
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Anonymous User
Brought my car there for the first and last time! The guy who meets you up front was first really nice but after the wash I asked him to fix couple of places that were left unwashed - he simply did not care and ignored my request and asked me to leave because they were other cars coming out (no space). Overall, place needs major renovation, improve service and adjust prices accordingly.
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Anonymous User
Absolutely awful. I brought my car in and asked for interior and exterior clean. The outside was done , but the interior was absolutely filthy. There was dirty on the floor, the doors, the back seat looked as if it were never touched. This used to be an excellent car wash, but the last few times I went it was horrendous. What a shame!!!!! I will never use them again .