Rolands Auto Body Shop

181 Aqueduct Rd, White Plains, NY 10606, USA

Address:	181 Aqueduct Rd, White Plains, NY 10606, USA
Phone:	+1 914-948-2826
Site:	rolandsautobody.com
Rating:	4.8
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 14

Reviews 11

Su Lee-Cruz

I showed up an hour before closing but James offered to come out to take a look at the problem I was having with my headlight. He reassured me that it was not an electrical problem and that the light can be easily replaced. Then he made some quick phone calls and gave me a reasonable and fair quote for the part replacement and labor and told me to come back the next day. The following day I called ahead of time and spoke with a lovely woman named Lisa who kindly told me that she will call me at a certain time to let me know if the part was in. As promised, she called me promptly at that time and asked if I was close by and if I was able to come in to get the car taken care of. I showed up and he quickly tended to my car as I waited in the office. To my surprise the office is was very clean with comfortable seating and cable television, which definitely made waiting a pleasant experience. The car was ready in half an hour and I was extremely satisfied with the job and whole experience. Thank you! I will definitely be coming back and will recommend to friends and family.

Mike Feliciano

If I could give Rolands more than 5 stars I would. After the nightmare of having my concours winning mustang smashed up by a texting teenager I was recommended Rolands by a family member. If the sheer number of cars there was any indication, I immediately knew people trusted this place. The wait for the car was quick once it was taken and the team working on my car even went above and beyond and corrected shoddily repaired previous damage to my car. When I finally went to pick it up I smiled like a little kid because the car looked the same as the day I picked it up from the showroom. This is our second experience with Rolands and I truly cant recommend them enough, they even stand behind any work they do for the life of the car. Roland Cassia and his team are best in Westchester and you wont be disappointed with the way your car looks once they get their hands on it.

John G

This place is the worst. I used them because they are close and work with state farm but STAY AWAY - RUN from this place. I had some minor front end damage to my car. It took 3 weeks for them to order a few parts and they didnt assemble the car right. Left the shop - jumped on the highway and the hood was not tighted and fitted correctly (no its not the latch - the actual bolts to the frame were not tighten). The hood was bouncing up and down on the highway. I took it to another body shop with laughted at them. The "new" paint job on the hood was sub part and the panels they replaced (hood and fender) didnt line up correctly. I am an auto mechanic by trade and a car lover - this place is a bunch of monkeys. I will never take anything to them. Super poor quality job. You have been warned.

Jeff Lee

Jimmy, the owner (Im not sure if there is or ever was a Roland) was fantastic. He coordinated with my insurance company, and the initial estimate turned out to be low, with some frame damage that wasnt noticed until the body panels were taken apart. Jimmy went out of his way to make sure my truck was repaired and ready to go when he originally estimated, before the extra damage was found, meaning four grand of repairs in four days. His daughter works the phones and is absolutely professional, and great at returning phone calls and keeping you up to date. The work was all done well and my car looks like new. I made sure to grab a bunch of cards to give to friends around Westchester who need repairs. I really cant recommend Rolands enough.

Steven Starace

everything went so smoothly. in summary: 1) they let me drop off on the weekend because i was travelling. No worries, theres a key drop. 2) i left them an estimate from Geico (on fixing my drivers mirror) and my request to look at fixing one other item (pain on the front bumper) 3) when i called on Wed to check status - the job was already complete! And they fixed the bumper for the same amount of money as the Geico estimate, which did NOT include that repair. 4) workmanship was perfect. car was clean. No radio stations changed, or seats in different position. 5) lady at front desk (Lisa) is extremely pleasant and friendly These guys are professionals. I hope i never have to use an auto body shop again, but if i do, itll be them.

Anne Newman

I cannot praise Rolands highly enough. Unfortunately, in the last 2 years, Ive had 2 serious accidents with my cars resulting in major damage. Fortunately, I was recommended to Rolands. They, including Lisa (the receptionist), did everything possible to make a stressful experience more bearable. They worked in complete coordination with my insurance company, when a form was needed (and the insurance company hadnt provided it) they got it and called me when they said they would call. All necessary documents were filled out properly, the repair work was done in a timely manner and my cars looked like they just came out of the showroom when the repairs were completed. Kudos to Rolands !!

Gayle Taylor Williams

Rolands Auto Body Shop offered us just a wonderful experience from beginning to end as they restored my eight-year-old Ford Freestyle to its original beauty after a side-swipe left it with scratches, dents, a broken mirror and door handles. No matter that my car was old; They took as much care as if it were a brand new vehicle. I was impressed with their professional and courteous attitude, walking us through the insurance paperwork and counseling us, so that the entire process was pleasant and seamless. I would completely and wholeheartedly recommend their work to anyone.

Theresa Delgado

Refreshing level of good service and attention. I was referred by neighbors who raved about their service and prices. The work to my rear quarter panel was done quickly and perfectly and they were competitively priced. I went away on vacation the week they repaired my car and they held my car in their lot until my return. I am very satisfied and have already recommended Rolands to others.

Camilla Locatelli

I shipped my mini cross country when I was moved for work, and unfortunately the paint on the side door got damaged. I took it to Rolands Auto Body since its one of State Farm recommended shops. They did an awesome job and on top of that, they also fixed some scratches on the back bumper I had from parking in the street. That was free of charge. Thanks, the car looks perfect!

Christabelle McCabe

Rolands was great with their work, communication and helpfulness. They very very patient with me, explaining step by step what will be happening because it was my first accident. They communicated well with my insurance and rental car company. If you want a reliable body shop, Rolands is the place to go!

Maryuri Lo

I love this place. If I could give them more than 5 stars I would. People there is so professional, nice and friendly (specially Lisa, she is so sweet and James). They help you during the the whole process and my car looks like brand new again. I recommend this place to everybody