Building Block Child Care Center
| Address: | 8 Westside Dr, Asheville, NC 28806, USA |
| Phone: | +1 828-252-5595 |
| Site: | buildingblockschildcarecenter.com |
| Rating: | 1.7 |
Location
Photos 1
Reviews 4
CH
Christina Johnson
I had an appalling experience sending my infant to Building Blocks. The co-director, Heather, and the infant teachers are incredibly uneducated in infant health and behavior or they just want to steal your money. Out of the three months he was enrolled he only had two full weeks they let him stay. The remaining weeks he was sent home an average of three days per week. I would be called to pick him up for diarrhea for having normal, soft breastfed infant bowel movements. The teachers have no clue what baby diarrhea actually is and just don’t want to deal with having to change a dirty diaper. I would get called that he had a contagious rash when he is just a fair skinned child with baby eczema and again, they don’t know the difference and don’t care. I even went as far as to get a Pediatricians’ note explaining he was not having diarrhea or a rash and they still sent him home every other day. Once I was called stating my child had hand, foot, and mouth disease and when I got there he had no rash and they pointed out one mark on the bottom of his foot which was a scar from his newborn shots. This daycare cost me approximately $1,500 in missed wages, unnecessary doctor’s visits, and costs to find alternative daycare and that was only in three months. By the last few weeks I had pissed the co-director and teachers off by standing up for my childcare rights and asking questions to the point I believe they thought it was a funny game to call me to get him. Every time I would come to pick him up they seemed understaffed so I believe they were just trying to send kids home so they didn’t have to call another teacher in and pay them. The teachers are unorganized and do not communicate with the parents well. He was sent home in another child’s clothes when he had plenty of changes of clothes in his cubby. I signed a paper asking them to use diaper cream and they lost it and never used it. When he was on antibiotics I reiterated my request to use diaper cream and signed a new form and they still failed to use it. He came home with severe diaper rash to the point his bottom was swollen and he screamed at any touch. The food I sent for him was not used per instructions and they only fed him what they felt like. They rarely ever filled out his daily reports so I would have no clue how his day went or what he ate. If I asked questions they would immediately become defensive and all but ignore me. A lot of times there would be teachers in the infant room sitting in a chair in the corner on their phones not watching the children at all and not assisting the parents at all. The conversations they have around the children are also incredibly inappropriate. I have overheard them talking about butt implants, their sex lives etc… Multiple times the teachers would be grouped up in the classroom complaining about pay and other job conditions and talking about finding other jobs right in front of the parent. The building does not seem very clean and the infant room and toys don’t look or smell like they are ever deep cleaned. A daycare should really do a deep clean at the end of every week. Once I had put my two weeks’ notice in they started calling me more often and then my child got injured three times in the same day. They let him pull a heavy toy off a shelf onto his hand which resulted in a major injury and his finger nail falling off. The same day he came home with ballpoint pen marks all over his face and ending at the corner of his eye so it was obvious he was poking himself in the eye with the pen. He could have blinded or injured another child or himself and they didn’t even seem to notice at all. The third injury of the day was a large, unexplained bruise on his forehead. Needless to say, I did not finish out my two weeks as I did not feel my child was safe in their care after my notice was given. I will say that Missy, the owner seems to genuinely care about the children and tries to communicate well with the parents. The issue is that she was rarely ever there to address the behavior of her staff.
A
Anonymous User
Wish I could take back the money I put into this childcare!!! God knows how many times I came to pick him up and he had a poopy pull-up that had been on him for so long that the poop was completely STUCK and stained to his butt!!! and for some reason, as little as they changed his pull-ups, they were always out. I wondered why for a long time until a day that my son was out of pull-ups and I brought a new pack and they did not feel like taking the time to open it so they used another childs pull up for him (so thats where all my sons pull ups are going). Then to make things worse I would come to pick him up and they would have come in from outside because it started thundering and they would be watching a movie, it would be close to the end of the movie and my sons mouth would be full of mulch....so that had been in his mouth since you came in from outside and watched a full movie, and the teachers NEVER noticed (choking hazard + possibly getting sick). But here is the big reason I took him out, My son has a slight food allergy (not life threatening but enough for him to get sick), and they would still feed him the type of food that I very clearly told them not to!!!!! big oops for them!!! sad thing is they seem to be fine running a daycare like this. I agree with all of these other recent reviews, they need to get themselves together!
CA
Candice Alvarez
Of course you only see the bad reviews on here because no one has cared enough to write a good one. I for one absolutely love this facility and would recommend it to anyone looking for a place for their children. The staff has been nothing but friendly and if I have ever had a problem i never felt uncomfortable taking it to any of the staff there so i could get it resolved. My son was relentless about potty training and didnt want to have any part of it, but they helped me with this and he has been potty fully potty trained for 6 months. My children hated me leaving them at first and now they love going to daycare so they can play with their friends. 5 year old is bi-lingual and had a hard time with her English and they were very understanding and accommodating with our needs. They also have signs on their doors regarding the food allergy issue stating that no outside food is to be brought in because many of their kids have food allergies. They have signs posted as well for the teachers to remind them what kid is allergic to what foods.
A
Anonymous User
Do not take your child here. This place is awful. My son was two when I took him out and even years later he remembers it as the place with the mean teacher with the fat belly. For a two year old to form such a permanent memory is shameful on that place. They do not care one bit about your child, only your money. Just like everybody else who has commented, I cant tell you how many times I came to pick my children up and they were covered in their own filth. The TV was always on. The teachers would tease my daughter that she had a boyfriend because she always played with another boy in the class. I mean come on they are children, of course they are going to play with boys and girls. She didnt deserve to be made fun of for it. As soon as I got my children out of there and into a more wholesome place I could tell the difference right away. This place deserves to be shut down and I bet if anyone reviewed the video tapes of this place they would find out they are abusing the children.