Address: | 153 W Chatham St, Cary, NC 27511, USA |
Phone: | +1 919-462-9392 |
Site: | carycleanteam.com |
Rating: | 4.1 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Raghav Venkatesan
I wish there was a negative star rating. I cant even give a 1 star for these horrible folks. It is literally money down the drain. Dont ever use this team. They came to home and did such a horrible job. Dust was left everywhere. They didnt even clean between the taps in the bathroom faucets. I can give 100 items that they didnt do. If you want cleaning worth for your money DONT EVER CALL THIS TEAM. Response to the Owner. You really dont know what happened here. Out of 4 bathrooms one person had done the Master bathroom and then while doing the 2nd bathroom I asked them that no one is doing the kitchen while that was the top priority mentioned in the list. Even that Master bathroom wasnt done properly. So without knowing the reality dont try to safe guard your horrible employees. To Everyone Out there, Stop using This company. They cant even be Sorry of the mistake that they did. Such an attitude . Wow.
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Anonymous User
I dislike even giving one star... My husband paid $115 with the impression they would be deep cleaning our 3000 sq ft house. When they arrived she asked my priority areas since we werent paying for a full house deep clean. So I said first floor and second floor please. Told them bonus room and 3rd floor were not priority. I left them to clean and 2 hours later, they were gone and had only surface cleaned 1st floor and second floor bathrooms. The total area cleaned is less than half off my house. And there was stuff under my end tables, couch, behind small appliances were crumbs. Basically paid $115 for them to wipe off counters, mop, and rinse out sinks and tubs. HORRIBLE SERVICE AND HORRIBLE ATTITUDE when we called to ask what happened. They did not even turn on a vacuum cleaner!?!?
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heather robinson
We hired this cleaning team because we did some remodeling and needed our home cleaned before we moved back in. I was very specific on what I wanted done. They did a good job on about half of the house but failed miserably on some main things such as cleaning out the bathroom cabinets, master bathroom shower, the laundry room...all of these things I had specifically asked to be cleansed. I called and made a complaint and they were very kind and sent a team back out to clean. However, the bathroom cabinets and laundry room area were still left uncleaned! If their services were cheap I might be more forgiving of this...but they are very expensive and thus I expected a high level of service.
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Will Hare
I hired Cary Clean Team to handle my move-out cleaning. They quoted me about $175 for the clean. The next day, I got a charge for $350. Now, this isnt a negative review, because I called the owner and we talked it out. The house had been a bigger job than they expected and thus it took longer, and they bill hourly. Upon explaining my reservations at paying double without notification to the owner, she reversed the charges and had an open, honest conversation with me. Its hard to find businesses that respect the customer nowadays but even despite my experience, I would recommend Cary Clean Team to anyone.
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Rebecca Dodder
We have used Cary Clean Team for almost 8 years and have had fantastic service. They are professional, friendly and trustworthy. They are very good about working with you and defining exactly the services you need based on the size of the home and frequency of cleaning. So we have worked to tailor our cleanings to both our budget and our needs. Recently, they also went above and beyond the call of duty in helping us with some final cleanings and having everything impeccable when we put our home on the market this summer. We will definitely continue to use them in our new home.
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Scott D
I have been a regular customer for more than 10 years! My experience has been nothing but positive and professional. From Deb, who makes scheduling easy (and rescheduling when needed) to "my" team of ladies who make my house SHINE! Always pleasant and are efficient in their work, the ladies hit the door running- dusting, vacuuming and scrubbing the bathrooms and kitchen. I trust Cary Clean Team to get my house ready for company, even when just my family will be home.
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Vickie Baker
I have used Cary Clean Team services for several years now and have had consistently excellent service over the years. The owner is great about working with me when my schedule changes, and the teams have all been professional and very personable. Anytime I need to add something (range hood, base boards, etc.) they are great about accommodating. They work hard while theyre here, and I like that I pay by the hour instead of a set fee. Cary Clean Team is awesome!
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Jeff Bryson
4 or 5 years of excellent service at my house. Always hard working, professional, and on time. Never had one single issue. We have two golden retrievers and our floors and rugs are hairless and spotless every time they leave. Bathrooms/kitchen counters, sinks, and tubs always squeaky clean. I dont know what products they use (other than elbow grease); the whole house smells clean and fresh when they are done and never a whiff of chemicals.
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Alison LeFew
Cary Clean Team provides us with an excellent service at the right price! Selina and her team are thorough in their work and we have loved having them clean our house over the last 6 months. I highly recommend this small business - family owned - which operates in a very hands-on way. You can tell that this family is proud of the business they have started and are engaged in how well managed it is and ensure their clients are well taken care of.
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Carol Gorman
Elvira, Gilma and Carmen and I (Im not one of those "ladies-who-lunch" who can sit by and watch while others are cleaning--but my participation was certainly not required) worked very hard for nearly four hours cleaning every room in my house, including the garage. These three Latinas were a delight to have in my home, and they left the place sparkling clean.
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Terri Benforado
I have been using Cary Clean Team for over 5 years. They are so professional and precise in their cleaning methods and procedures. They are quick to respond to any questions or additional cleaning request. I have referred them to many family and friends because I trust them so much. I would highly recommend them and trust them.
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Marlene Mazza
I had hired them to clean my daughters 2 bedroom apartment, approx 1000 sq ft. They charged her more than I pay to have my whole 3000 sq ft house cleaned. And they left several things undone. I called about it and the owner was very nice, but unwilling to make amends. Very disappointed.
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jen deese
Cary Clean Team is so fantastic! They have been cleaning for me for several years in Cary, do a fabulous job every time (incredibly thorough cleaning) and are always on time. I recommend them fully! Jen D Cary NC
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Shannon Sharma
I have used Cary Clean Team for the last 3 years and I think they are great. I can trust them in my house and I can trust that they are going to do a great job. I highly recommend them!
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Kathryn Byrne
We use the Cary Clean Team to clean our business / professional space. They are very thorough and easily accommodate any need to reschedule. The staff is friendly and helpful!