Address: | 6110 Carriage Oaks Dr, Charlotte, NC 28262, USA |
Phone: | +1 704-598-1080 |
Site: | affordablecomputerrepairbydj.com |
Rating: | 4.1 |
Working: | Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed |
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xsmwxx1
This man is incredibly rude. I didnt do business with him because he was so rude over the phone I didnt want to. He cut me off several times and spoke to me like I was trash, particularly when I asked him to repeat what he said due to some noise in the background. He was not forthcoming about service questions and sounded especially irritated when I inquired about pricing and timing. He is irate and impatient and the sad thing is I tried to give him a chance for the first part of the convo when normally I would just hang up. Im a paying customer and I have a right to ask questions. If he is this rude with only inquiries I could not have imagined actually doing business with him. Save your time and money, this man has no business dealing with people. Edit: I want to add a response to the one posted by the seller because I feel it is important to expose dishonesty. I only called him twice not 3 times as he stated. I did not ask him repeatedly for anything as I understood perfectly well that he could not diagnose and give info over the phone- that was embellishment on his part. The second call was to ask about timing because I forgot to ask the first time. I just wanted to be clear about time frames which is a legit question as I use my computer for work. If he said he couldnt tell me no big deal, I wasnt pushy by any means. He cut me off before I could finish asking my question. "I DONT GIVE PRICING OVER THE PHONE" I was floored as I wasnt even going to ask him that. He assumed I was going to ask him that and looked like a jerk as a result. I dont want to get into an Internet war with him so Im done. I just dont want anyone to have a bad experience like I did so I want to take the time to warn others.
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Sou Yang
My laptop wouldnt stop blue screening. So instead of taking it to geek squad, who wouldve taken an entire week to diagnose and Lord knows how much to fix, I found DJ on Google and decided to give him a shot. Dropped off my laptop and got a diagnostic the VERY NEXT DAY. He explained to me the problem, how it happened, and gave me options. Not once did he make me feel dumb because of my lack of computer knowledge. After we both came to a decision, it took him a week to get it fixed. Geek squad once took a whole month to fix my laptop (sending it here and there, ordering parts etc). DJ took a week! He also saved most of my files and reinstalled Microsoft programs on my laptop. The price was reasonable as well. So if you ever have computer problems and you live around the area, I would definitely recommend you give him a shot. He will be the first person I come to for all computer problems from now on!
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Shira
Ill start out with this, my name is william benjamin currently in school [UNCC] I barley have time to play my games and watch my movies, Ive had this laptop as long as being in school about 3.5years and I have no money to replace it atm. Ive looked up and called so many shops asking for 100-160$ + Fee of thermal paste or bringing in your own. It was way too pricey until Ive looked upon DJ repair shop which offers so much services and cheap price. My laptop was very dusty and dirty, fan was turning off and own [broken], I took it to dj shop he repaired it the next day for not even half the price for a laptop repair only like 50$!!! thats amazing, I did not have to wait 3days or week. I will continue to go to hes shop for future problems or building my new pc :)!! ty dj!
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Michael LaLonde
Very rude. I am a computer science major with years of experience of repairing my own computers. I had a small problem with my computer, diagnosed the problem, and even had a link online for the part needed. Only reason I was seeking help was due to my heavy courseload and not having time to do it myself. DJ cut me off when I told him I knew what the problem was, saying I needed to bring it in. He didnt let me explain it or anything. All I wanted was to know if he had the part or how quickly he could get it. Treat people with more respect and youll do better business. Oh, and the next guy I called let me explain myself AND he already had the part in.
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Madeline Mindel
I just arrived home to use my professionally, carefully restored laptop, and cannot say how pleased I am that I went to DJ for my repair. DJ was prompt, communicative, and went out of his way to repair my computer beyond what I had asked him to do. He was able to save all of my files and returned my laptop to me in perfect working order. It was an absolute pleasure to work with him, and I would recommend his expertise to anyone in Charlotte looking to support a small business with fair prices and an old-school pride in their work instead of a chain employing amateurs.
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Anonymous User
I dont know why the other reviewer stated this companys prices were outrageous because I found them to be the VERY reasonable. All my viruses were removed, my computer cleaned inside and out, free anti virus installed and my computer ran faster than ever for only $50.00 David the tech was very knowledgable and excellent in explaining how virusus can affect computers and how to avoid them in the future. I highly reccommend you call "Affordable Computer Repair by dj" to fix your computer.
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pistachioZombie
My boyfriend brought in his computer after having many frustrating efforts to get it fixed elsewhere. It kept having errors and shutting off at random, especially when he would try to game. DJ got it repaired within a week and was very generous with his pricing. I did not meet the man directly, but my boyfriend says he was a nice guy who does fantastic work. He is very happy his computer finally works!
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Daniel Lomuscio
Took in 2 laptops to diagnose. He had them for 2 days, running different tests and keeping me in the loop. He confirmed what i thought the issue to be, gave me advice on how to proceed, didnt try to sell me on useless services, and it only cost me $25. Highly recommended.
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Karen Bennett
This was not my first visit with DJ and because I got great service the first time I returned. So far the computer is working great. I found DJ to very pleasant and knowledgeable. Would defiantly return if needed.
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Trish K
My computer had a virus and David was able to restore everything on my computer. It only took about a week and he was very reasonably priced. I would definitely recommend him!
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Haoqi Zhao
Not Affordable. $130 for DC Jack replacement. I refused. $25 for diagnosis.
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Jay rocks
All my problems were solved.
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Manikandan Sivaramakrishnan
Fixed on time.. works great
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Matthew Seel
BAD SERVICE