American Dry Cleaners

1806 N Graham St, Charlotte, NC 28206, USA

Location

Photos 15

Reviews 9

Robert Bee

UPDATE: This was originally a one-star review, but I have decided to change it to three stars as the owner of the business took his time to call me personally and apologize for the unusable state of my ties after having them cleaned at American Dry Cleaners. He offered to refund me for the charge I received for having my first tie "fixed" and he also offered to fix my second tie. I declined based on the quality of repair my first tie received and told him that although I appreciated it, I would be visiting another tailor. He also offered to refund me for the cost of the tailors repairs, something I greatly appreciate. I have altered my rating not only out of appreciation for his phone call and gestures, but because my conversation with him made me think that my experience may have been more of a fluke than the norm. Terrible dry cleaners. I had them dry clean my suit, including three ties. When I went to pick them up, they told me one of the ties had come apart, and Id have to wait a few days to pick it up. When I did pick it up, they charged me extra for fixing it, even though they had messed it up! Furthermore, they didnt even do a good job fixing it. The tie was lumpy and uneven. To make matters worse, I reached for another tie today that theyd cleaned, and it had come unstitched completely! Another tie rendered useless. Ill have to pay even more now to have a real tailor fix my ties. I will NEVER give American Dry Cleaners my business again, and I dont think anybody else should.

Ilove Shoes

I took an expensive leather bag there to be dyed. It was not done properly. I believe there was no prep-work done to the bag to allow the dye to adhere properly and when I received the bag, the leather was completely dried out and some parts of the dye were flaking off. This was completely unacceptable. No leather oil was added back to the bag after dying and the bag looked like someone had used matted craft paint on it. All the luster and sheen was striped from the leather. It was clear to me that whoever is dying and cleaning their bags is not a professional. Do not let this persons before and after pictures fool you. This is not a professional who know how to handle leather. Take your handbags some place else. Working with leather is an art form, so I should have known by the price that this was NOT going to be done correctly.

Wendall Neal

Overall getting my cleaning back in a timely manner is great, but doing my order correctly is most of the time wrong over the many years. I stopped coming at one time and they asked me to come back. I did but for what the same results. If you ask for your shirts to me the same every time how can you get the order wrong every other time? Very disappointing.

Anonymous User

I used to use American cleaners a couple years ago and changed due to a job change location, I recently started going back there and was dissapointed. Clothes smell more than the other cleaner I was using, Clothes did not feel as clean, place was looking a little run down.

Jude Allman

More than happy with the service here. Very convenient.

Andrew Tench

Nice employees! And one has a cool mustache.

Clifton Johnson

Dependable for a great price

Ra Git

Love the coupon offers!

Angela Howard-Gibbs

Good work and expensive