Address: | 208 N Berkeley Blvd, Goldsboro, NC 27534, USA |
Phone: | +1 919-778-6600 |
Site: | easternlocksmithservices.com |
Rating: | 4.3 |
Working: | Closed 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM |
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Barb Benner
Sadly lacking in customer service. They had one customer when I walked in the door and were polite enough to say Ill be with you in a minute. Before that customer left another one walked in. When the first customer was finished the customer that came in after me walked up to the counter, laid down three keys and told the employee what he wanted. The employee immediately started taking care of this customer instead of politely telling him I was there first. I waited a minute and decided if my business wasnt important to him then I would take it elsewhere, and I did. I drove further down the street to Delmus and was taken care of like I mattered to them. I wouldnt go back to this store for any reason.
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Ethel Cowan
Extremely poor customer service. I called about getting replacement transponder key made for vehicle. I was treated like i was bothering them by calling and told they would call back I am so glad I found a different locksmith where my business actually mattered after they didnt call back for over 24 hours. Honestly it has been over 48 hours now and still no call back. What if I would have been stranded. Such business practice is completely unacceptable and will NOT use their service ever in the future, and will refer friends elsewhere if they have needs for a locksmith.
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Mike Cross
I was unfortunate enough to lose my car keys in Raleigh on a weekend and a Raleigh locksmith charged me $600 to come and make me a key at night. They were the only ones that answered the phone so I had no choice. I wanted to make sure that did not happen again so when I got back home I called around and found this place. I went to their shop and 15 minutes later I was out of there with a duplicate key for a fraction of the cost. I got spare house keys too while there. To say Im a bit paranoid now is an understatement. They were professional and affordable.
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Tony Hardy
This place is the real deal. The place was packed with people waiting and the guy at the counter was like a wizard. I had to wait about 10 minutes for my turn and watched him fix a lock for one and a car remote for another. I gave him a key that Id been told by another locksmith I wont name couldnt be bought anymore and Id need a new lock. This guy knew the key immediately and had it in stock. He didnt try to weasel a lock out of me. It was the best $5 Id spent all week.
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Julius Bennett
100% satisfied! I lost my house keys and called for a quote to get the locks replaced and the guy that answered recommended having the locks repinned to save money. They charged me a service call $70 plus $11 per lock and threw in the keys for no charge. All locks now work with just one key. That type of service cant be beat.
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Mike DuBois
I have been impressed with the quality and fair pricing of your services. I bought a flag and telescoping flag pole from you and have had many complements from friends and neighbors and told everyone where I bought it and to visit your store!
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Rosemary Young
The gentleman that came to my dads house took great care of him and was patient. I appreciate that so much. Door works great. Thank you
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alex maldonado
Great staff & courteous service. We had car keys made and they ordered a new key fob for my daughters car. Everything worked great.
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Larry Barber
Did a good job of making and programming the keys and fobs for my used truck and did it in a timely and friendly fashion.
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Delana Gray
Great to deal with. Very knowledgeable and informative. Helpful and patient.
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Kaitlyn Carlson
always very helpful