Maaco Collision Repair & Auto Painting

2200 N Church St, Greensboro, NC 27405, USA

Address:	2200 N Church St, Greensboro, NC 27405, USA
Phone:	+1 336-355-7471
Site:	maaco.com
Rating:	3.5
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–12PM Closed

Location

Photos 100

Reviews 8

Anonymous User

This is our 2nd experience with Maaco. Should have learned our lesson the first time. This time, my husband took the lip he got from a friend with a different colored car to get painted to match his which is jet black. He drove the car to the shop so they had every opportunity to see it. My husband told the owner and Randy there was no metallic in the paint. I dealt with Randy (avoid this little ball of arrogance if at all possible). I went to pick up the lip last week and to my surprise the lip wasn't even black or the slate gray color it originally was but instead a nice dark titanium gray color with metallic in it and then he tried to blame it on my husband saying he never gave him a paint code..well Randy you never asked for one you said you'd take care of it. So they kept it over the weekend to fix it. I went to pick it up today, luckily it was black but suprise surprise it had a million air bubbles in it just like his old car. My uncle paints cars so I know from him that this happens when you rush the paint job and the paint doesnt dry properly. So I explained this to the pompous jerk himself. He repeatedly kept telling me its rock damage. Wrong there were bubbles in places where the lip was attached to the car, so really Randy rock damage? Glad you're not painting the cars. So again I tell him thats from a poor paint job and not letting the paint dry properly before the clear coat is applied. Then, and this is when I knew I was dealing with a genius, he goes on to say we don't even use a clear coat..seriously?? He later tries to fix it and said they mix the clear coat with the paint. Needless to say I was mad so my husband had to leave his job and come up there. Randy continued to be a little ball of joy (please sense my sarcasm) to the point where my husband got mad and he's laida back. The moral of the story is learn from our mistake, go somewhere that will take their time and do the job right the first time.

Kristyna S

Firstly, Id like to point out that the employees were friendly and eager to please. If only the service was as good! I took my car there to have a paint job and to get small dents taken out, I was told it would only take up to 5 days... I didnt get my car back for 2 weeks! Every time I called, there would be another excuse. I understand things can happen.. but as business you need to be the one to contact the paying customer and explain any delay!Anyway, when I went to pick the car up, I immediately noticed some of the paint already chipped and a specific detail I wanted on my car was not done. Two weeks with my car for an incomplete job. Not happy!I was told to bring my car at a later date because there was only 1 painter...ive tried to bring my car there 3 times to get the job that I PAID FOR finished.. yet, they still only have 1 painter..I would never recommend this company to anyone in Greensboro.

Lacey Ferguson

This was my first and last time taking my car to Maaco. I needed three scratches/small dents taken out and was told the repairs would take 3 days to finish. I called 8 business days later and asked if my car was ready. After being put on hold for over 20 minutes with no response, I called again and was told the delivery date I was given couldnt be guaranteed because of rain. Really?! I might not know a lot about cars, but Im not an idiot, and this sounded like a lame excuse for slack to me. I then talked to a manager and was told the real reason my car wasnt ready was because they were understaffed, not because of rain. Note to Maaco: either get your job done efficiently with what staff you have or dont try to take on more than you can handle. And dont lie to customers or lay out all your problems to them. Its extremely unprofessional. Seriously, take your car anywhere but this Maaco!!!

Brian W Daniel

Do not take your car here. I took my car here to get a quarter size paint chip on my hood redone that chipped from another paint job back in Virginia. I called and asked if they would take it since it was still under warranty. They did. The managers friend called me from his cell phone and asked me to bring it in. When I arrived, no one knew I was bringing it in, or what it was for. The man over the phone said it would be same day pickup or overnight at the latest. It took 4 weeks. Never once did they call me to update me. Rather they kept giving me false finish dates. I called a total of 4 times and went over there myself to see if they actually had my car. Poor service, no communication, poor customer service.

Anonymous User

I went to Maaco on N. Church St. in Greensboro NC to get my 15 year old vehicle a full body paint service. At first, I was extremely skeptical to take my car to them after reading some of the reviews but the service technician, Eric Brown, assured me they would do a great job. Eric was Awesome! I called him multiple times asking questions about my vehicle and each time he was patient, courteous, and professional; and my vehicle once complete didnt look just great but Fantastic! If you need your vehicle painted, take it to Maaco in Greensboro NC on N. Church St. and ask for Eric Brown. You wont be disappointed.

Anonymous User

Excellent customer service, and great help! My salesperson was very polite and gave me some great reccomendations and all types of different options to choose from (I think his name was Randy.) I highly recommend Maaco on N. Church St. At first I was very scared of taking it there cause Ive heard some bad rumors about Maaco in the past but I still took my car there and had a little bit of dents, dings and scratches fixed with an all over paint service and they did and excellent job I am very pleased by the way everything turned out.

Stephanie Hamren

Got my tahoe painted there, the paint started peeling within the first 5 months. The overall job was terrible, looked like they sponge painted it. I took it to another Maaco paint shop and they said the only way to fix the rough orange peel feeling and look that was all over was to have it sanded down and repainted. This shop did not even put the badges on straight...the Tahoe badge was sloping up on the back; T was a whole inch lower than the E. The worst job ever. I would never recommend this place.

Mel Caesar

These guys need to brush up on their organizational skills to provide a better estimate on when vehicles will be ready. I had several ready dates communicated to me by Randall Javois and each time he would call when i was on the way to say the car would not be ready. This happened 4 times over 4 weeks. Randall remained a true professional even after I lost my temper. The work was decent but the guys didnt check to make sure all of the tail lights were working.