|Address:||155 Greenfield Ave, Pittsburgh, PA 15207, USA|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
I had probably the most horrifying experiences of my life because of work that was done by Pons Auto Services. I needed to have a front left wheel baring replaced. Took it into the shop, had fairly good customer service and the turn around time was pretty quick. The only problem is they didnt do a good job. After I got on to the highway to go on a long trip the tire was making lots of noises. I called them and they said I should be fine its probably the axial that needs to be replaced. I asked him a few times if he was sure that the front left wheel baring was replaced correctly and I was safe to drive. The gentlemen responded with yes it is safe you should be okay. You can bring the car back after your trip and well check out whats going on. On the way back from my trip my car started to lose control and the noise amplified. Mind you I was terrified, I had some confidence in his words that it will be okay. Probably in retrospect not the best thing to do. Thankfully I was able to take a exist and pull of into a gas station with my heart still pounding. The breaks also were loose and I was having a hard time stopping. to cut a long story short I was able to find a mechanic in this small town who was a true gentlemen and scholar. He came to the car took a look asked me a few questions. Had the car towed to his shop and he made the repairs the next day. I ended up taking the entire day off, paying for a hotel and endangering my life. DO NOT go to this place if you truly value your life. Tried calling them but all I get a busy tone. Very unhappy with the service and slowly recovering from this traumatic event.
I recently got into an unfortunate encounter with a telephone pole. Pons showed up at the site with the tow truck ready to go. I got my estimate from the insurance adjuster that included remanufactured and aftermarket parts. Before I had time to complain to the insurance company, I received a call from Pons telling me they thought it was BS as well and had found price matches for authentic new parts. Service was swift and transparent. Every step of the way, Chris let me know the status of my vehicle. He was very amicable and real. I felt like he was just another old buddy of mine. Several weeks after the collision, I crossed paths with an old gearhead friend of mine. I showed him my vehicle and the repairs, and he had nothing but good things to say about the job Pons did. He confirmed that all replacement parts were authentic and installed nearly to factory quality (as close as a damaged vehicle could be). Being a guy who has seen some pretty abysmal repairs, he was quite impressed with the job that Pons did. In his words, "A+!" In short, Id definitely recommend Pons to any of my friends whose cars require body work.
My van, a 2000 Honda Odyssey, was rammed by a careless driver around December 2014. It was towed by this service immediately after and sat at the shop for 2 months, because the insurance companies involved (especially mine - AAA), were too lazy to deal with the accident. Lenny, who towed my van, was very transparent throughout, and made the whole process much, much easier than it would have been. Come February, the other partys insurance company, Allstate, refused to pay for storage for about 6 weeks, and only paid for the tow and two weeks of storage. At the end of the day, I lost a lot less money than I would have at any other place, and Im glad Pons Auto Service was there at the crash. This business has the most transparent group of individuals Ive met thus far, and although I have not had any vehicles serviced here, I have no inhibitions recommending this shop, taking the character of everyone here, especially Lenny, into consideration. In the future, I will use this spot for any and all of my servicing/vehicular needs. If I could give more than 5 start to the people here, I would. Thank you, Lenny!
Pons did a fantastic job on my truck!! Lenny super nice guy even give me a ride home. They got me back on the road fast. Then when I wrecked my truck again. Lol Lenny got it picked up fast and got it fixed back up ASAP!! Chris the owner has a great group of guys working there!! Chris thank you for taking care of my truck and issues so fast and professional. Truck looks great and runs like new again. I felt like I had VIP Service. I would definitely recommend Pons Auto body. Thanks Again!!
Wonderful experience! We were coming in from out of town and needed an oil change within two days. Pons checked the schedule and got us an appointment for the following morning. They were super friendly, professional, and helpful. Took the car the minute I drove up, and the whole thing was done in probably 15 minutes! They were knowledgeable about the cars needs, and I felt that if I lived in town, they would definitely be my "go-to" guys for all car stuff!
My Jeep received a "black eye". I looked online and found Pons. Their estimate was $500 cheaper, so I had them do the work. Im very pleased with the results. The icing on the cake was that, when I picked it up, the total was even lower than the original estimate! It turns out that the repair was easier than expected, and he adjusted the price accordingly. Thank you Chris for your honesty and integrity!
The guys at Pons were very friendly and helpful. They fixed my car quickly and worked with me and my insurance. My insurance company was slow to assess my car, but the guys at Pons were very helpful and ended up giving me more/better info than my insurance company. This was the first time I ever needed body work done and I couldnt have asked for better service! I would Highly Recommend!
The service was fast and he even fixed extra things that needed done for free or next to nothing Im talking like 10$ also his prices were very very reasonable. I will definitely be taking my car back. My employer uses him for his personal cad and all work truck they must be doing something right very happy with pons
Ive been using Pons for years, and have always felt extremely well treated. The work is done quickly and well, the prices are reasonable and the business operated with honesty & integrity. Strongly recommended.
The person was rude. Tried to rip me off by charging 100$ extra than the estimate he gave me.
Tom and brother Ray great people great work. They go out of the way for you.
Great guys and service. Trust Pons with all my repairs
Great shop, quality work and a fast turn around!!
They do good work quickly but not the cheapest
Best place in Greenfield to get the car fixed
They were very fair and honest.
Had a reasonable experience.
Best shop in the burgh