US $2.25 Dry Cleaners

894 S Kerr Ave, Wilmington, NC 28403, USA

Address:	894 S Kerr Ave, Wilmington, NC 28403, USA
Phone:	+1 910-395-0902
Rating:	3.3
Working:	7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 9AM–3PM Closed

Location

Photos 10

Reviews 5

Chika Chukwu

I wish I had read the reviews before dropping of my items. I knew they were known for their speed but as I was more concerned with their quality of cleaning I wanted to give them ample time to do their best work. I got distracted with life occurrences and I returned 3-4 weeks after the initial drop off. Even after all that time I arrive to find my clothes in the same exact state. One item still had pervasive makeup stains on the collar and none of the items were pressed. Having prepaid for these services and provided what I thought was more than adequate time to do a good job I was extremely disappointed. Since the cleaner was not currently on-site, I spoke with the cashier and we agreed that I would leave the clothes there for the cleaner to either try again, OR review the items and make notation of the fact he did "the best he could do." I was informed that usually when the cleaner has attempted all that he can do he indicates in the records and there was no note of this for my items. (i suspect this is the case because there was no prior attempt). I inquired about follow up and I was informed that they dont call customers so I was encouraged to call the store in the upcoming days to ascertain the status of my items. I called 2 days later and was told that my clothes were ready and what had been done was the best they could do. I picked up my clothes and was dismayed to find NEW translucent stains on one of my garments. I was informed that this stain was likely caused by soda and that the cleaner did his best to get it but he has no idea how to make it any better without causing holes. The makeup stains on the collar of one of the items is lighter after the "redo" but unfortunately the shirt is completely ruined by the translucent stains. Im new to the area and I was hoping that I could make this place a dry- cleaning home for my attire seeing as how I anticipate frequent use for my professional clothing. I am not only disappointed with the quality of service but saddened that I have lost a piece of clothing to their carelessness. My recommendation/warning: DO NOT GO HERE! THEY WILL TAKE YOUR MONEY AND IN THE BEST CASE SCENARIO LEAVE YOUR CLOTHES DIRTY. When you attempt hold them to task to actually provide the service you paid for and clean the clothes they are so embittered they set out to destroy an item.

Kimberley Hines

Lately almost Every light colored garment has been returned dirty, collar, pants leg, shirt cuff, etc. They ruined new knit shirt that had been worn 1× and instead of simply apologizing, owner blamed me and argued that snags and holes were probably done by me. Definitely WILL NOT BE returning! Lost a loyal customer since 1997.

larry ross

great cleaners!! i have been a loyal customer for 10 years. best prices in town.

Chris Carlisle

Friendly, no visible difference between cleaners, great price

Debra Weinel

Comforters looked great