Address: | 4110 2nd Ave S, Fargo, ND 58103, USA |
Phone: | +1 800-463-3339 |
Site: | local.fedex.com |
Rating: | 1.6 |
Working: | 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM Closed Closed |
AA
Aaron Carlson
I am posting this review from the perspective of a former employee. I worked at this FedEx Express location for a year and a half, and had a positive experience. My co-workers were professional and friendly, management struck me as being high caliber, and the job was rewarding. I was not a delivery driver, and cannot speak to the delivery failures mentioned by other reviewers except to say that this FedEx Express location delivers thousands of packages to Fargo/Moorhead residents every week. This is no small task and it is guaranteed that mistakes will occur. If you have a problem, give them a call. And if youre looking for a job, send them an app. FedEx Express is always looking for high quality couriers and handlers.
KA
Katie B.
Ive had two terrible experiences with this center. Last month I signed the slip allowing them to leave a package at my door, yet for the next several days the slip was still on my door as they had not even bothered to come back and try again. I finally got a call saying I had to pick it up or it would be sent back. Today I got a notice saying that this was the final attempt to deliver a package and I had to pick it up today or it would get sent back, even though I never received any previous notice about this package and I was unable to pick it up due to my work schedule. The clear incompetence of this store is astounding and I will do my best to avoid having packages shipped through them.
MA
Matt Noah
We screwed up by not being home all day 8-8 to meet our elusive driver-on-the-go. We missed him by 8 minutes because we had to get something. The door tag was fine. But the follow-up to pick up the item at the local FedEx was horrific. The website they gave us had no information on how to retrieve the item at the local FedEx store. I ended up calling the 800 number and going through phone tree hell before just pressing "0" on my phone and getting a real person. After affirming my name, Door Tag number, address, I finally got the information I hope is right. I am headed to the store now. Pray for me.
PA
Paula Jean
I ordered a dog kennel online. Package weighed about 45-47lbs, and the delivery guy just left it right in front of the main door and stairs of my 12-plex condo building. Im lucky the $200 kennel wasnt stolen. Granted I do live on the third floor, but talk about lazy! Pretty sure the job requires their delivery men to lift 50+ lbs. I hope the delivery driver reads this and is humbled. I carried that box (big enough for me to fit in myself) up three flights of stairs in 6 inch heels! Oh, did I mention Im 55" and about 125lbs? Seriously dude... LAME!
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Kevin Clauson
FedEx drivers are the worst. They refuse to knock on my door or ring the doorbell. If a package requires a signature they dont even bring it to the door, the driver fills out the door tag while sitting in the van then runs up and puts it on the door to avoid having to stand outside and wait for the 15 seconds it takes for me to get to the door. This results in me having to wait an extra day or two before getting the package that I paid to receive on a specific day.
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Brandon Faber
Waited all day by the door only to find out that they just stuck a door tag on the door saying the delivery failed. Worst experience ever. No knock, no bell ring, no anything. And then I want to go and pick up my package, and they are closed on Saturday. But can still deliver from there on Saturday, which makes no sense. So I paid for express shipping on Saturday, only to get it on Monday. Never have I had problems like this with UPS or USPS. Terrible service.
MI
Michael Oehler
They left one slip on my door telling me this was the third attempt to deliver my package and I wasnt home just after noon. Of course not! Most people work during the day! Then they told me I had to call the company I ordered from to change the dropoff location. That company told me I needed to go to Fedex online to change the location. I tried to do that, but that requires me to make and account, but the site wouldnt let me. Never again will I use Fedex!
KR
Kristian Brevik
Terrible shipping center. I ordered a package off Amazon not being notified a signature would be required for drop off. After signing the door slip and leaving instructions of what to do with the package they still ignored to deliver it because I couldnt be home to sign. But then when I physically call to have them hold in store pickup so I could sign there they refused!! Absolute worst experience from any shipping company Ive felt with.
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Joeybaldamore
Horrible. Had a package over nighted to arrive Friday, then see on website not scheduled to be delivered until Monday. Called and get run around, and then told its at this terminal as of Saturday, but they are closed on the weekend. They said the container my package is in is not scheduled to be unloaded until Monday. But at least they get paid, even though I dont get my package. Sweet deal for them.
MA
Mark Benolken
Terrible. Paid to overnight a package and the driver never even came up to my door. Just placed a door tag on my mailbox saying come pick up your package. Then when I arrive to pickup the package they proceed to tell me the driver isnt back yet and they will try again tomorrow. I didnt pay you $40 for overnight shipping to get it two days later. I guess Ill have to use UPS from now on.
KA
Kayla Jones
Didnt knock, didnt leave a note, and upon finally calling me, when I asked where I could pick it up, they didnt have the address to give me and just said it was "right by your place." Didnt give store hours and said that they might have left a note on my door about the package, but maybe not. Awesome when a 2-day delivery takes 4-days consistently.
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Damith Rozairo
The people were horrible at this place. I specifically asked them to hold my package and was told that the driver would be back by 5.00pm. She was not suppose to be back till 6.00pm. I love hoe UPS goes out of there way getting it delivered where ever whenever. These guys suck, specially this specific place. Workers were not helpful at all.
ED
Ed Krystosek
Worst shipping experience ever. I was home, waiting for the delivery...no door bell ring, no knock on the door, nothing except another door tag. $3,000.00 item bouncing around the back of the Fed Ex truck and now I have a pissed off customer. I will never intentionally use Fed Ex to ship ANYTHING!!! EVER!!!
CH
chris bandalo
Literally hit My buzzer and left. Its like the guy was playing ding dong ditch.. Left no note. So I had to trouble shoot what to do. Look up the place call. Ths whole 9. This happened twice. I paid 22 dollars for the damn shipping and I still have to go pick it up.. Pathetic
AL
Alireza Rahimi
The worst customer service I have ever seen ! No empathy that I took off my work to pick up my package and they rudely respond it is your issue and your package is not here despite we left you a door tag ! If there was negative rating, I would give negative 10.