Address: | 4050 Whipple Ave NW, Canton, OH 44718, USA |
Phone: | +1 330-492-0955 |
Site: | istorage.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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Todd Shafer
Amazing customer service from Judy!!!!! I am transitioning out of the Marine Corps and all of my household goods are being shipped from California to the iStorage facility in Canton, Ohio. Judy was exceptionally professional and friendly and made the transition so easy especially since I was not able to be there to accept the shipment! I saw the unit I was given and it was clean and very spacious for all my items, it looked brand new! I am very satisfied with the overall service that I received and at the end of the day I know my household goods are safe and secure at this facility. Thank you again Judy.
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Sarah Madlock
Very nice and clean. I love the garage you use to unload your items. Only downfall I would say is the price. Its fairly expensive and quickly becomes not worth it. I can see why their main draw is companies and offices storing excess items here. UPDATE: 9 months later, as I am getting ready to move out of my unit and out of state, I finally have a light. I hope the next tennant appreciates it. At least it will help speed up getting the unit emptied. I added one extra star as I still think its fairly expensive for what it is and the fact it took 9 months to finally have a light.
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Nate Close
Outstanding Customer Service. This storage facility, combines excellent Staff (Judy is the best !!!), with great support features (24 Hour access, Mail and Package receiving and lock-up, clean environment, temperature controlled, and spacious units) coupled with convenient location (Near Airport, and Interstate Route 77). I have used many storage facilities for my business over the years, but IStorage, is who I will return to from now on. Thanks Judy, for making my stay in Ohio easy to manage. Nathaniel
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Tiffany Miller
Went there Monday after I got off work, it was almost closing time for iStorage, but the lady I believe her name was Judy, was very kind and helpful and still help me get set up with a storage unit and took the time to answer any questions that I had and told me all of the policies while we were getting everything set up. Usually people in that situation wouldnt be so kind, but she definitely was very kind to me and my boyfriend. Really recommend them, they are very nice storage units as well.
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DJN DJN
Mark and judy are always courteous, and very accommodating! Very quick to keep me informed of updates to my accounts and the status of my belongings. And also very helpful with any questions I have or any extra help I need. It seems as though theyre both always willing to go out of their way for customers.... and im not just some new customer... I have had multiple accounts with them for sometime and remain thrilled with the service and facility to this day. Clean, secure, convenient. D.N.
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John J
I am impressed with this facility and the staff that I have worked with, Sheryl has always been very helpful and very professional. She is very conscientious and helpful when ever asked about information about the facility. She greets customers with a smile and cheerful greeting. The facility is always clean when ever Ive been there to use my storage space. Ive been a customer for more than two years, now. I am very satisfied with this facility the cleanliness and security.
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Sheila Neff
The Canton iStorage is a really nice facility. The climate controlled interior keeps your expensive items from ruining. The heated garage keeps you warm and dry and out of any bad weather when loading your items. It is a safe and secure facility. Sheryl, the woman that works there, is very nice. She is always ready to answer questions, offer a nice greeting along with a smile. She keeps the place clean and neat. I definitely would recommend using Canton I storage.
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P Bolton
I had a great experience doing business with iStorage! The staff was helpful, courteous, and professional. In fact, they went above and beyond to ensure my check-in experience went smoothly. Its great when you can find a business that has the combination of professionalism and courtesy. You might have to spend a bit more to rent a space, but the price is competitive in comparison to other climate-controlled facilities. I recommend iStorage without reservation.
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R G
We had a very positive experience with iStorage of Canton. We were especially impressed by Judy, the manager. She and her assistant (Mark) were friendly and went out of their way to provide us with quality customer service. (That mindset impacted the interactions and conversations among the customers too.) Although price is a factor, I would certainly recommend this location to anyone who is seeking a well run, climate-controlled storage facility.
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J Little
Judy and Sheryl are the most helpful storage personnel I have ever dealt with. They answered every question I had, and are a credit to the company. The storage unit is the best I have ever rented in any of the 5 areas in which I have lived. Climate control is excellent, security is the best I have ever encountered. The unloading area is secure such that only active renters can enter the garage. The facility is clean and well carpeted.
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Penny Sherrod-Campanizzi
When our Son accepted a position in California last February, we found ourselves looking for a place to store his new furniture. Too much to bring into our home so we began looking for a storage unit that offered climate control, security and ease of access. iStorage was the perfect storage location and the staff has been great to work with. We highly recommend iStorage for your personal treasures. Pete & Penny C.
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Andrew Thomas
Incredible service, Judy is truly amazing. She made our entire experience - beginning to end - so easy and great. The units were comfortably climate controlled, the garage awesome for pulling the uHaul in, and the units and entire place were very clean. Beyond being an amazing place to store, Judy is just incredible and makes you want to rent here and feel comfortable in doing so.
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Jennifer James
Had some trouble getting information about the units on-line and with people at the 800# phone number, but when I was able to talk to the local staff they were more than helpful and answered all my questions (which seemed to be endless). They dealt with my difficult situation calmly, professionally, and with great kindness. Thank you to the Canton iStorage team!
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Meleah Kinlow
I had a great experience with iStorage this afternoon! Judy, an iStorage staff member, was friendly and extremely helpful. I appreciate her showing us around and answering my questions. It was a smooth process moving everything into my unit. The facility is very clean and secure. I am more than pleased with my choice to store my property with iStorage!
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Dave Hull
Great facility! The place is clean and accessible, and the staff is very professional and knowledgeable. They were able to answer all of my questions, they were patient and very friendly as well. A good choice for storing indoors in a heat controlled environment. I just wish they had more parking space and outdoor storage too! Keep up the good work!
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Joseph Fisher
I had to put my stuff in storage in between moves...great working with this business. Courteous and helpful staff, clean environment, and overall great storage experience. Climate control is a must for the psychopath Mother Nature here in Ohio, with 77 & 29 degree days back to back. You wont go wrong with this facility, no matter your storage needs.
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Jackie Riggle
I cannot say enough good things about this istorage facility. My company has our off-site document storage in their facility and it has been seamless. We moved to off-site storage about 4 years ago and it has been wonderful. The facility is spotless and the customer service is perfect. Thank you for a good experience.