Address: | 8323 Mayfield Rd, Chesterland, OH 44026, USA |
Phone: | +1 440-729-7107 |
Site: | smylieone.com |
Rating: | 4.1 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed |
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Frances Hurwitz
Smylie One just updated our two 20 year old Unico AC systems to 19 SEER, replacing single stage condensers with smaller variable condensers to be unobtrusive to our landscaping, replacing single speed blowers with 2 speed blowers. and matched coils. Job involved many discussions and a few iterations for us to decide on exactly the equipment we wanted for the job prior to ordering equipment. The installers were extremely knowledgeable and professional, with attention to every detail of the job. Job site was cleaned at the end of each day. Smylie One even designed and bent a prefinished aluminum cover to hide the line sets. They were extremely careful of landscaping. System was installed to work as two-stage with our Nest thermostats. Would highly recommend Smylie One for a great job!
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Ryan West
Courteous. Prompt. Quality work. Attention to detail and the customers best interest in mind. This was my experience with smylie. They didnt push me to buy the biggest and most expensive ac and furnace. They did however present me with all the options, in clear and easy to understand terms. They were there when I had questions. Lets be honest this isnt a small purchase. They also pointed me in the right direction for financing part of it. I do highly recommend thier service plan that once you purchase, even if you have an emergency that they have to come on off hours or a summer day it still costs you the standard rates. Saved my butt a couple of times.
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Tamra Schneider
Theres a reason why I have been a customer of Smylie One for many years, it is because of their professionalism and superior craftsmanship. Every team member Ive dealt with over the years from their office staff to sales professionals to service technicians have been friendly, knowledgeable and always take the time to explain what they are doing and why - and in way that is easy to understand. I never feel taken advantage or overcharged. They truly provide a stellar level of service at a reasonable rate with quality work that I never have to question was done correctly. Highly recommend!
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Shannon Zuk
3 years ago I was new home owner with appliances on their way out the door and some HVAC issues. 2 other well known companies came out and quoted me astronomical prices and the customer service was subpar. The Whole Smylie one team won me over, They treat you like family from customer service to the technicians that come out. If my favorite tech Jacob cant make it I trust everyone they send! Top of the line Company of only there were more than 5 ⭐️
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Ethan Allen
I used services of “Smylie One” on several occasions in past few years: My experience with them was always positive! Accommodations were made immediately. They respect your time and your schedule. Men who came to my house acted ethical and professional; especial thank you to Robert. I would recommend “Smylie One” to anyone including my friends and family and will continue using this company in a future!
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Jonathan Calderon
This place is a rip off. They charged me $118 for a part I found on amazon for $8. Also charged me $80 just to come out and inspect the furnace. They were at my house for 45 mins, and left by 430 (Im 7 mins from their facility) and when the guy got there admitted he wasnt very knowledgeable on my boiler system even though I told the receptionist what type of furnace I had.
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Torie Mickley
We had central air installed in our home by Smylie One and will be having a hot water heater installed soon, too. The technicians did a wonderful job with the installation and were very helpful and communicative about the process, how to use the system and the new thermostat, and how to maintain the unit as time goes on. Highly recommended.
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Karen Bellitto
$$$$$$$$$$$$ Shop around, So no one could call me back when I was told that they would regarding the loud humming noise of the new blower moter which I paid dearly for but I did receive a call after this recent review. I find that IRONIC. Thanks social media. Hope to save someone from the same experience and over pricing
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Nicole Nedelman
From the customer service on the phone, to them servicing my house was the best experience. They were very thorough with explaining what they were doing and why they were doing it. The quality work they provide makes every penny worth it! I Would suggest them to all my friends and family!
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Judie Carrino
From the first time I had Jacob as my technician I never wanted anyone else to handle my service calls. He is efficient informative and walks me through what he is doing or needs to be done. I trust him implicitly. Smylie One has a very good employee in Jacob
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Brian Reames
Way over priced!!! I called them for an estimate on a gas line and they wanted over $1700 to run 56 ft of pipe. I have never installed gas line before and did it for $300 by myself.
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Emily Eisner
It was great! Mikhail was very thourough and made sure to keep us informed about what he was checking, whether or not it was working, and what he recommended we do about it.
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Jared Youtzy
Smylie One installed our AC system and did an excellent job. They were extremely professional and we had a great experience.
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Jeff Palay
Service tech was on time and efficient. Made some helpful sugestions. Weve been a customer since 2003.
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Frankie Cangemi
I have been doing business with them for years......... first class company and highly recommend them.
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Cathy Perry
Smylie One is the best! Techs were very professional and considerate. Five stars!
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Betsy Lancaster
It was easy to set up an appointment and the technician was very professional.
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Grady Lundeen
Quick, kind and thorough with the job. Will call them for my next HVAC need.
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Dwight Shaw
Awful driver on the phone and cut me off truck #144