Mr. Rooter Plumbing of Central Florida

4220 Church St #1048, Sanford, FL 32771, USA

Address:	4220 Church St #1048, Sanford, FL 32771, USA
Phone:	+1 407-329-3408
Site:	mrrooter.com
Rating:	4.7
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 31

Reviews 13

Hongzong Chew

We had toilet overflow issues and asked a few plumbing services to fix our problems. They have tried to use a 75-foot snake to clean the sewer pipe and came up with some tree roots. But the problem would reappear after a while. With many good reviews from Mr. Rooters website, we decided to give it a try. I have explained the problem over the phone and asked for a camera review. But the message was not related to the technician and he spent about two hours (without remote camera) and claimed that the problem was fixed. We found out that the toilet seat was loose and the caulking was not done. A week later, the overflow came back and the water was all over the floor. Mr. Rooter charges higher rate than other places but the result was unacceptable. Therefore, I wrote an email to complain about the result. A few days later, I received a call from local office to apologize and promised to fix the problem. They promised to send Gregg (many good reviews about him on Rooters website) but a different guy name Mark showed up. Mark explained that he was going to use the camera to find out what went wrong. He also told us that there will be no charge for the camera review. Mark turned out to be pretty good. He took the toilet seat apart and found the piping flange was broken. The water leaks through the flange even with a wax ring around it. He then tried to use a camera to check the line but was unable to get a clear view due to standing water in the pipe. Mark spent time checking around the house and even crawled in our basement to check the pipeline. He did a pipe cleaning using a Snake again and concluded that the root cause for the drainage is the city sewer pipe (outside the house). He suggested that I should contact Orlando City Sewer service to solve the root cause. To my amazement, our tax money worked wonderfully. A group of four people from City Sewer service came withing an hour after I called. Mark and I communicate with them and they started digging some concrete outside the house. We were told that the process would take up to three to four days. Anyway, Mark fixed toilet flange and seat (labor and parts about $500 with a 3-year advantage plan). It is not cheap but it was worth it. I believe that he did a great job to communicate well with customer. He will be a great asset for the company. To update, City Sewer people have dug up and replaced some piping with an open access. They have cleaned the pipe line into the street and our house. So far, everything is running great.

Valencia Davis-West

Allen and Carlos were way early for their appointment, very professional and super nice upon arrival, first A+! Then I explained the problem to best of my knowledge and showed them where it was. They new exactly what the issues were and kept me in the loop the whole time of service. I was given a price for the total job and labor, which was lower than I anticipated and before they started any work. Again these gentleman embodied professionalism, they were empathetic to my concerns and confident in their ability to fix my plumbing issues. They provided quality service effectively and efficiently. I will personally recommend Allen and Carlos to all my family and friends!!!!!!!

LUZ VELASQUEZ

I just wanted to thank John for performing an outstanding job at my house today in Winter Springs. Johns expertise in cleaning my very difficult drain clog in my main drain pipe gave me a sense of great relief and peace of mind. I would not hesitate to recommend his services to anyone. Mr Rooter is fortune to have such a talented plumber on staff!

Alex Pesmenski

This company was great, they were able to come out within a couple hours of my call at 6pm on a Saturday. David was my plumber and he was very experienced, he helped me solve the problem in the best way possible, along with teaching me a thing or two along the way. Will be calling them first from now on.

Ronaldo Del Toro

Mr. Rooter of Central Florida has always been there for me when I need them. They always get my plumbing system to tip top shape for a reasonable price. They never lie to me, just give me facts and straight answers. I admire them for this!

Kyle Perry

The plumber who responded was professional, very efficient and meticulous in his work along with cleaning up afterward. I cannot say enough good about the experience, thanks Mr Rooter!

Margaret Dalessandro

The Technician Chris was very knowledgeable, great workmanship! Thank you Chris! Office workers also very pleasant and set up appointment quickly. Thank you all!

Kent Posey

Don from Mr. Rooter did a fantastic job on my plumbing problem. Very thorough and professional.

Judy Sayles

Mr. Rooter was here when we needed help with our toilet, Thank You!

Craig Cooke

Chris was our guy. Professional and a pleasure to work with.

Cynthia Kendall

Awesome customer service and quick clearing of the drain.

Christopher Green

They have good jobs

Rose Darrow

Honest