Pump Salon

2739 Edmondson Rd, Cincinnati, OH 45209, USA

Address:	2739 Edmondson Rd, Cincinnati, OH 45209, USA
Phone:	+1 513-841-1110
Site:	pumpsalon.com
Rating:	3.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 33

Reviews 12

Mandi Lynn

Im sure there are other stylists there that are wonderful, but my experience was less than average. I just went in for a tone. One receptionist was super friendly, the other looked very uninviting.. My service was on time and the waiting area was super comfortable. Right away when I met my stylist she seemed either in a rush or just not into me as a client. I had my hair in a bun, no makeup on, and was probably one of the least fancy people dressed there. So i felt kind of awkward. But i was out running errands, having a crappy day and figured i would treat myself. My stylist did give me some good advice on maintaining grey hair AFTER letting me know my hair was super dry, my ends looked horrible, and that im using cheap conditioner.. Of course it wasnt worded snooty, but thats how it made me feel. She tried to force some small talk, but didnt really seem interested in me. Afterwards, she asked if I wanted her to blow dry my hair but mentioned it would cost more so i said no. Ive never been to a salon where having your hair dried when you leave is an extra cost. At least include it in the aervice cost and make it mandatory. I left the salon feeling gross and a mess as I still had toner, conditioner or something still on my cheeks, ears and neck.. I may go back and try someone else. But likely ill just look for a different salon.

Anonymous User

I went in for a haircut and trim and came out very unhappy. I can usually work with any type of haircut because I have good, thick hair but when it is all cut off, I mean ALL cut off, it is difficult. I like volume and some length on the back ... did not happen! The back is cut so bad that I cannot even dry it evenly (it sticks out everywhere). AND my ear was cut very badly and would not stop bleeding. I was not offered any type of discount (since my ear was cut pretty bad) but was given a bandaid (for a knee) to put on my ear. I had to stop on the way home to get a styptic pencil to stop the bleeding. I have tried the salon 4 times now and I will not be back. It is a nice atmosphere but they just cannot cut short to medium length hair. I did not want a haircut for man! And to top it off, I realized 2 days later than my sides are uneven -- I just do not think that should be overlooked especially at salon that markets itself as a higher scaled salon (FYI: my co-workers have gasped when I came in to work today making me realize that it WAS as bad as I thought)

Samir Mehta

Been going here for years. Great haircut, - Joshua is excellent - BUT unbelievably bad service at the front desk. Dont bother trying to call in for an appointment, greeting asks you to press one to reach a receptionist or schedule appointment (its the only option) then it rings and goes to hold music. Forever. After calling 30min later, receptionist answers and tells me that that they could not answer and ask me to hold, they were busy with too many clients and could not make them wait. I noted that I was also a client, and a simple answer and request to hold would have been enough - she disagreed. Other notes - Cash only tips and an ATM that just spits out 5ers. I like the haircut, and recommend Joshua if you dont care about the rest of your experience. Good luck. Im done.

Nate Dietel

Got a haircut here before and was very pleased by the experience. This time was the complete opposite. I was told the haircut would be 30 dollars which was pretty average to my understanding here. At the end of the haircut I asked for a beard trim which I had received last time for to my knowledge was free only to be told at checkout, with absolutely no former warning that the beard trim was an additional 20 dollars and that the prices were dictated by the employees themselves and that was why I was paying more this time. The haircut is awful and the trim, by a girl who freely admitted knew nothing of trimming beards, was not worth anywhere near that. This place is a con in my opinion and I will not be returning.

John Angel

Love this place, I always went to cheap joints like Supercuts or Great Cuts, never knew who was going to cut my hair or if it would look terrible or not. Decided to give Pump a try, even though they were a little more expensive. I got Fallon, who suggested something different than the usual style I had for years. It turned out great, my wife loved it!. Now I have one person, Fallon, that always does my hair, and I always get exactly the same haircut that looks great every time! Highly recommend. Also, they give you something to drink while youre waiting (which isnt usually long), which is a nice gesture, I think.

BrittChick151

Alice is hands-down, one million percent THE BEST hairstylist I have ever been to & the only person I trust with my hair. Words honestly cannot describe how talented she is and always incredibly friendly, down-to-Earth, and relatable. I feel very blessed to have such an amazing person that I can actually look forward to having my hair done by (anyone who has ever experienced a botched hair cut or color can relate to how anxiety-provoking it can be to find a stylist who you trust). The receptionists are always very friendly and helpful as well. Love it :)

Ashley Kasper

I have had a wonderful experience with Pump Salon and the sylist Morgan Curtner. I have a short haircut and really thick hair so I am always worried going somewhere new, but she does an amazing job! I have been going to her ever since I moved back to Cincinnati and have recommended her to my friends and family members, who now all love her, too!

Anonymous User

I moved here from Dayton, I wanted a neighborhood salon atmosphere but with the quality you receive at high end salons... The atmosphere is fun and they generally can get me in as soon as I call.. Love that! My stylist is Angie at Rookwood! Go see her, she is great! She listens & is great at suggestions.. And the prices are very fair..

Michelle Hummel

I highly recommend Pump Salon - ask for Charley! She has been doing my hair for the last 3+ years and I highly recommend her! I used to bounce around different local salons/stylists because I could never find someone who continuously did a great job with my hair. I finally found that person who I trust 100%!

Anonymous User

Lisa hooks me up, even when I know its inconvenient for her. I drive from Independence, KY, for her to cut my hair. My wife introduced me to Lisa and our daughter goes to her too. Very personable and funny... I dont care if they take one of my bridges away, Ill still come to Pump to see Lisa. Gregory

Anonymous User

Great store & location, very reasonable prices for the quality of work and experienced stylist. My stylist was Ben. He did an awesome job and was very pleasant. I found my new local salon! Highly recommended...jump out of your comfort zone and try something new!

Y0da G33k

Nice salon but no seating to wait. They do a great job but if your a walk in its horrific no where to sit I counted a total of 4 seats in their lobby usually all filled with teens waiting for their parents what about the paying customers.