A&H Auto

13100 Broadway Ave, Cleveland, OH 44125, USA

Address:	13100 Broadway Ave, Cleveland, OH 44125, USA
Phone:	+1 216-587-4940
Site:	ahautoparts.com
Rating:	2.5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 18

Reviews 7

Gayle S

!!!!!! *** HORRIBLE CUSTOMER SERVICE ***!!!! I called to confirm a part was available and I was assured that it was in stock. I advised that I had to drive 4 hours away to pick up the part and was given a quote and a quote number. Once I arrived I waited 45 minutes for them only to advise they COULDNT LOCATE THE PART. I requested as a courtesy they Fed-x the part due to me driving 4 hours away to pick up the part and them not being able to locate the part. The representative stated Id either have to make the 4 hour trip back to the junk yard or PAY for them to Fed-x it. I then asked for a Manager and the owner had heard everything anyways and I requested that she Fed-x the part once found as a courtesy due to me driving 4 hours away for nothing due to their mistake. She then quote un quote stated "we will NOT FED-X NOTHING AT OUR EXPENSE". I couldnt believe that the owner would be SO RUDE in addition to NOT HAVING ANY BUSINESS SKILLS! While we were waiting the 45 MINUTES for a part they had told 2 other customers they didnt have the parts they had promised them either!

Julian Ayzman

I went in for an estimate, I received the estimate and everything was fine and I got the work done. When I went to pick up the car most of the work not been finished, they said it "wasnt part of the estimate" when I clearly showed them every single thing that needed to be fixed. The problems that did get fixed were mostly body work and they were done very poorly and unprofessionally. Also, my A/C was broken, they said they fixed and charged me with it but it simply did not work. My experience here was horrible and they stole $1000 from me.

Rebecca Kirkland

My boyfriend drives his car for a living. Was told it would be done in a few days. A couple extra days on top of that would have been fine. It has been over two weeks. When we call every few days to check on the progress we get the run around. We called just now and the guy gave us attitude. Now I see that this place is a two star rating. Not surprised at all, should have checked that first. So beware, fair warning. Never going back here. We are beyond livid.

The Allens

Just needed a simple tow across the street. While trying to explain my situation over the phone, I was literally interrupted to be told "I have another call so if you need a tow, call us in the morning". Id rather pay more money for better customer service. Wouldnt recommend to anyone!

Spencer Murray

Needed a mirror for my van they had it for me in less than 24 hours half the price of the dealership great guys very knowledgeable... Thanks again Henry!

Wesley Waters

They wanted $750 for a used Mustang hood and you can buy a NEW OEM hood for $580. Beware what you buy here!!!!!!!!!!

Jennifer Lake

Friendly staff