Village Auto Body

3957 Brecksville Rd, Richfield, OH 44286, USA

Address:	3957 Brecksville Rd, Richfield, OH 44286, USA
Phone:	+1 330-659-3991
Site:	villageautobody.org
Rating:	5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–12PM Closed

Location

Photos 3

Reviews 7

JJ Schweikert

July 18, 2016 SUBJECT: Exceptional Customer Service at Village Auto Body of Richfield, Ohio To often the news contains so much negativity it taints our belief in the kindness and generosity of mankind that way to often go unnoticed. I am writing to share a very positive experience that was extremely generous that not only represents exceptional customer service, but also represents the pride that small business owners take in their work. To keep this story brief, my auto had to go in for some body and paint repair. When I picked up my car, I was very pleased with the outstanding finished product that Village Auto Body had done! However when I took the car home, we noticed there were several door dents that I thought were not there prior to taking the car in. Mr. Rick Hudak had me bring the car back for them to look at my concerns. As it turned out, these unnoticed door dents were not of any fault of the bodywork just performed; these door dents were ones I had not originally noticed. However Rick Hudak did not want me to be an unsatisfied customer and he expressed how much pride he takes in his work and reputation as a small business owner in Richfield. He insisted on me brining my car back into the shop, so they could give me a finished product I was 100% happy with! He proceeded not to charge me for the extra work that would have cost hundreds of dollars! Rick and his team at Village Auto Body exemplify the true meaning of honesty, exceptional customer service and kindness to their customers! Thank you Village Auto Body! Sincerely, Mrs. JJ Schweikert, Resident of Richfield

Fred Wright

Recently I had a wreck and I had to pick a shop to repair my car. Im glad I pick Village Auto Body. I had seen their local advertising that always looked professional so I decided to call. From the first moment I spoke to Rick felt confident I would receive good service and I did.

Tim Rood

Hands down one of the best auto body shops around. The owner and employees are great people. Quality of the work is top notch and nothing is ever overlooked. I have been taking my cars there for 8+ years and have nothing but good things to say about Rick and his shop.

chris state

I took my car here to have an estimate done. I didnt end up having my car repaired there as it was more cost effective to sell the car as is but I thought the price they gave me was reasonable and they were very easy to deal with.

BTDT NE Ohio

I own a small business which depends on my vehicle. Rick was able to get me in and out of his shop in 3 days, better than promised, and a lot quicker than his competitors. Great work, good price. Im very satisfied. Russ P.

Liza Studebaker

This place is super professional and helpful. I feel like theyre also reasonably priced. The office is like stepping back to 1920! Its one of the nicest Auto offices Ive ever been inside.

Sandy Noris

Wonderful body work and have been in business for many years. I wouldnt take my damaged vehicle to anyone else.